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Duval Ford - Service Center

Jacksonville, FL

5.0
564 Reviews

564 Reviews of Duval Ford - Service Center

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October 20, 2019

They took great care of me. I had a nail go thru one of my tires. I took my car to the service department and they did a great job of keeping me informed as to what was happening More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jenkins
Oct 21, 2019 -

Duval Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

October 15, 2019

Fast and Friendly Service Took my Escape in for a TPMS light, and was in and out of there within 10 minutes! The service writer, service manager, and technicians were as friend More

by Crcrews1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pace
Oct 16, 2019 -

Duval Ford responded

It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.

October 09, 2019

Service visit Great experience, thanks mainly to, Mike, the gentleman in the Service area at the high desk next to the work garage. He is a returning employee and i More

by pax520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike ?
Oct 09, 2019 -

Duval Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

October 04, 2019

F150 Repair Solid communication from the Service Advisor. Quick diagnosis and repair from the Technician. Overall repair costs very favorable. Clean facility with More

by davsta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Carter
Oct 04, 2019 -

Duval Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 01, 2019

It has been a pleasure speaking with Bill and Sean Pimental today. These guys help me with my hardship.. Much Love from a Bahamian . Thanks More

by Nassau, Bahamas
Recommend Dealer
Yes
Employees Worked With
SEAN PIMENTAL, Bill Millard
Oct 02, 2019 -

Duval Ford responded

Thanks! We're glad we could help!

September 27, 2019

Service with a smile I needed a new battery. I was told to bring the car in before 7. II got there around 6:30. It took less than 20 minutes. Excellent service. More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad wimberly
Sep 30, 2019 -

Duval Ford responded

Thank you, Paula! We're glad everything was completed quickly and to your satisfaction!

September 25, 2019

Easy and pleasant A wonderful experience every time I’m there..these people love what they do and where they do it. The new facility is incredible and a real asset to t More

by Ford driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Raynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ulsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Barriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Oreilly, Danny Jenkins
Sep 25, 2019 -

Duval Ford responded

Wow, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!

September 25, 2019

excellent service Easy to make an appointment, excellent service, kept me fully informed. I would gladly recommend the service dept at Duval Ford.Thank you for good wo More

by nanie28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 26, 2019 -

Duval Ford responded

Hi, we are so happy to read such a great review about Duval Ford! We sincerely value your business and look forward to your next visit!

September 22, 2019

My first oil change on my new truck! The service was first class and everyone with whom I interacted that day proved to be extremely professional, polite and pleasant as well as cordial a More

by sabtlah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Todd Ferrell
Sep 25, 2019 -

Duval Ford responded

Wow, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

September 17, 2019

They did what needed to be done in less time than promised. Duval Ford has always treated me right. I have bought a '74 F350 Super Camper Special here. My last is a Ford used 2009 Flex. Great service on it. Whe More

by Sugar Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila McFarland, Michael Foresto
Sep 18, 2019 -

Duval Ford responded

Hi there, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

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