Duval Ford - Service Center

Excellent!!!!! Duval Ford has always been my favorite ford dealership. Their customer service and positive attitude make the experience, and the reason i will alway Duval Ford has always been my favorite ford dealership. Their customer service and positive attitude make the experience, and the reason i will always do my business with them. More

First service for new Ford Edge Greeted pleasantly by service staff, and even learned some more about settings on the vehicle. Loving the new Edge, and amazed at how easy most of Greeted pleasantly by service staff, and even learned some more about settings on the vehicle. Loving the new Edge, and amazed at how easy most of the features are to use. More

Making IT Work Several punctures in tire, Frankie worked to find my tire size none in. Gave his word a new tire would be on before noon. True! Several punctures in tire, Frankie worked to find my tire size none in. Gave his word a new tire would be on before noon. True! More

Truck needed service along with a couple of minor repairs to get done. As usual Richard, Shelia and staff did an excellent job. Even though they didn’t have too. Thanks Richard. to get done. As usual Richard, Shelia and staff did an excellent job. Even though they didn’t have too. Thanks Richard. More

GREAT! Great customer service! I have a dealership closer to where i live but i choose to come to this location because it's clean and neat and the staff a Great customer service! I have a dealership closer to where i live but i choose to come to this location because it's clean and neat and the staff are all so nice. More

Jose is always there when I need him, and just recently had the mobile service guy come out and fix my van door. Can’t remember the guys name but he was great as well! Shout out to Susan as well when I mad had the mobile service guy come out and fix my van door. Can’t remember the guys name but he was great as well! Shout out to Susan as well when I made the initial purchase! More

Amazing Service I have bought several cars from Duval Ford and everything is always great. Their team is awesome and I will continue to got to Duval Ford. Their servi I have bought several cars from Duval Ford and everything is always great. Their team is awesome and I will continue to got to Duval Ford. Their service is great and fast and very affordable. More

Time there was less than a hour and that was really appreciated. My service advisor was very nice and she made sure I knew where the lounge was what the service dept wanted to fix and charge. Great int appreciated. My service advisor was very nice and she made sure I knew where the lounge was what the service dept wanted to fix and charge. Great interaction. Sadly, I do not remember her name. More

Chris Pace was amazing in helping me with my vehicle. He checked everything out for me and made sure it all worked. His customer service is second to none. checked everything out for me and made sure it all worked. His customer service is second to none. More

John always takes very good care of my vehicle. Service I called John Rhode to make an appointment to re-fix a small part on the driver's seat (plastic). I came in at 7:30 AM, John took the car and it was I called John Rhode to make an appointment to re-fix a small part on the driver's seat (plastic). I came in at 7:30 AM, John took the car and it was fixed within an hour. There was no charge as this part was under warranty. More