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564 Reviews of Duval Ford - Service Center
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October 03, 2020
Excellent service from the service department. Expectations were fully met. They worked hard to make sure that I was happy and that all my needs had been met. Very patient and kind. Expectations were fully met. They worked hard to make sure that I was happy and that all my needs had been met. Very patient and kind. More
by Dap83
Employees Worked With
Other Employees :
I think her name was Brittney in Service. She was excellent. There was also 2 younger gentleman that was with her that was very helpful as well. I was trying to see where my key goes.
October 01, 2020
Sean P always takes excellent care of my vehicles when I bring them in for service. Keeps me up to date with their progress and that’s all any customer can ask for. bring them in for service. Keeps me up to date with their progress and that’s all any customer can ask for. More
by Ajdavis19
Employees Worked With
Rafael Delgado
September 27, 2020
The whole experience was great. Worked with my schedule and communicated with me very well as to what was being done. Everything completed in a timely matter. and communicated with me very well as to what was being done. Everything completed in a timely matter. More
by Mike King
Employees Worked With
Sean Pimental
August 31, 2020
Allison was my service person and I truly felt like she was genuinely looking out for me and my vehicle! And she had a great attitude and a great smile! was genuinely looking out for me and my vehicle! And she had a great attitude and a great smile! More
by tpate
Employees Worked With
Allison, Frankie
August 30, 2020
Excellent customer service from the time I pulled into the service area to the time I left. My service adviser Ashley went above and beyond to make sure that my vehicle was serviced right, which another d the service area to the time I left. My service adviser Ashley went above and beyond to make sure that my vehicle was serviced right, which another dealership had failed to fix. I was from out of town and not from the area, but they made sure I was taken care of like I was a regular customer. More
by mcurtis859
Employees Worked With
Ashley Durst
August 22, 2020
Excellent customer service and a timely repair! Whit made sure he kept me up to date on the status of my repair and parts. I would highly recommend Duval Ford. sure he kept me up to date on the status of my repair and parts. I would highly recommend Duval Ford. More
by ellisaa78
Employees Worked With
Whit Land
August 16, 2020
The best service experience in Jacksonville. They did The best service experience in Jacksonville. They did their best to make sure that I was taken care of. My Service rep went above and beyond to take The best service experience in Jacksonville. They did their best to make sure that I was taken care of. My Service rep went above and beyond to take care of me. More
by BobC
Employees Worked With
Cathy Hawkins
August 14, 2020
I drive over one hour to go to Duval, even to just have an oil change. There is another Ford dealer ten minutes from my house. That tells you how much I think of Duval. an oil change. There is another Ford dealer ten minutes from my house. That tells you how much I think of Duval. More
by mike
August 06, 2020
Sean Pimental was professional, courteous, and knowledgeable. He is the reason I will continue taking my vehicle to Duval Ford for service. He was very punctual, too. knowledgeable. He is the reason I will continue taking my vehicle to Duval Ford for service. He was very punctual, too. More
by jp.saenz
