571 Reviews of Duval Ford - Service Center
The service was excellent and my service advisor was outstanding. He keep me informed of the schedule and the issues repaired. Well done. thanks john outstanding. He keep me informed of the schedule and the issues repaired. Well done. thanks john More
Checked me in on time. While service was being done I was told my battery was leaking and needed to be replaced. Service advisor was friendly and attentive. She kept me informed of everything being done. She told my battery was leaking and needed to be replaced. Service advisor was friendly and attentive. She kept me informed of everything being done. She is a 5 star employee. More
My service adviser was Allison. She was very friendly and thorough. When the service could not be completed in one day, she efficiently arranged for a rental so that I would not have to go a week withou and thorough. When the service could not be completed in one day, she efficiently arranged for a rental so that I would not have to go a week without transportation. Also I appreciated her being upfront about the charges. More
Same-day service even when there was a lot to be done on the car such as oil change, 36,000 mile check up and full-service cleaning and detailing. the car such as oil change, 36,000 mile check up and full-service cleaning and detailing. More
Responding to one letter that my 2016 focus hatchback is in high demand I discovered a new way to make an oil change just get a 2020 EcoSport! (actually, while my oil change was taking place, I asked Juan V in high demand I discovered a new way to make an oil change just get a 2020 EcoSport! (actually, while my oil change was taking place, I asked Juan V if I could test drive the eco-sport and ended up buying it)!!! More
Brought our Ford Focus in for a transmission issue. Allison was aware of the common problem with this vehicle and got us fixed up quickly. She kept us informed throughout the repair and handled all th Allison was aware of the common problem with this vehicle and got us fixed up quickly. She kept us informed throughout the repair and handled all the behind the scene details. I had never been to Duval Ford before for service in our 28 years living here. Because of the job Allison did for us I will return for future maintenance on our vehicles. She is a customer service specialist for sure. More
Mark in service was EXCELLENT!!! He put me first and made me feel right at home. He followed up with a phone call to explain everything. I would hire him.. me feel right at home. He followed up with a phone call to explain everything. I would hire him.. More
GREAT STAFF AND WOW A GREAT SERVICE TEAM!!! MY FAVORITE PLACE DO DO BUSINESS AND WILL RECOMMEND TO ANYONE WHO WANTS TO PURCHASE OR SERVICE THEIR VEHICLE PLACE DO DO BUSINESS AND WILL RECOMMEND TO ANYONE WHO WANTS TO PURCHASE OR SERVICE THEIR VEHICLE More
Duval Ford has been our "special" dealership for over 15 years. They provide top notch services, both for maintenance and buying a new vehicle. We will always use Duval Ford and recommend to all. years. They provide top notch services, both for maintenance and buying a new vehicle. We will always use Duval Ford and recommend to all. More