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Duval Ford - Service Center

Jacksonville, FL

4.9
603 Reviews

603 Reviews of Duval Ford - Service Center

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July 25, 2025

Chris did a great job! On time, Professional and efficient. I’ll do it again. More

by texcwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 28, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for Chris and our entire staff.

July 23, 2025

Duval Ford is my go to service center. Always have appointments available and ready to serve you . More

by sherylanderson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Duval Ford responded

Duval Ford thanks you sherylanderson1 for the 5 star feedback for the service department. An open appointment schedule keeps us all happy.

July 19, 2025

Last minute notice and they were able to get me in for the works. Dalton made sure it was quick and I was kept updated the whole time. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton met me and was my only point of contact.
Jul 21, 2025 -

Duval Ford responded

Clear communications and great time management work in favor for of our customers for last minute issues. Thanks Dan for the 5 star recognition for the Duval Ford service team.

July 14, 2025

The mobile service unit does a great job. They come to your home or work. They did an oil change,Tire rotation and recall and I didn't have to go anywhere More

by october23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark rogers
Jul 14, 2025 -

Duval Ford responded

Duval Ford is thrilled to offer our Mobile Service program - we come to your home or office at no additional cost. Thanks for the 5 star recognition.

July 05, 2025

Always promt service with excellent communication attention to detail at a fair price. What's not to love. More

by crlotero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Duval Ford responded

Duval Ford loves your 5 star feedback for our entire service team. Thanks crloyero.

July 05, 2025

Excellent and very professional service. The Tech used floor and seat covers to protect my car. More

by jwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Duval Ford responded

Thank you jwright for the 5 star recognition for the Duval Ford service team.

June 23, 2025

Jamie and his service team did a great job getting my truck back on the road as well as getting other repairs done while in the shop. I appreciate the hard work. More

by danielr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Reeves, Mark Meade
Jun 25, 2025 -

Duval Ford responded

Thanks danielr for recognizing Jamie and his Duval Ford service team with 5 stars.

June 20, 2025

Staff is corteous and knowledgeable about the service. They keep you in the loop the entire process More

by cgsimms13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Jun 23, 2025 -

Duval Ford responded

Duval Ford excels in customer service and clear communications, thanks for the 5 star vote of confidence cgsimms13.

June 13, 2025

I would not consider going to any other dealership. Duval Ford truly exemplifies a five star customer service rating. They have always treated me with respect and provided me with great service. They a More

by janet.mccargo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 16, 2025 -

Duval Ford responded

Duval Ford is honored to be your dealership of choice janet.mccargo. Thank you for the 5 stars and continued business.

June 01, 2025

I’ve been doing business with Duval Ford for years and never had any issues. This particular service I had to have my batteries replaced in my truck. They got me in and out in about an hour. Will did a gr More

by Northman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Edge - 5 stars
Jun 02, 2025 -

Duval Ford responded

Duval Ford appreciates you Northman59 sharing your 5 stars experience with Will and our entire service team.

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