Duval Acura

Excellent Experience I would recommend purchasing a car from Duval Acura. Chris was very courteous and helpful. I never felt pressured or hurried to make a decision. He ma I would recommend purchasing a car from Duval Acura. Chris was very courteous and helpful. I never felt pressured or hurried to make a decision. He made sure I had everything that I wanted at the right price for me. More

Great! I just purchased my third vehicle from Duval Acura, specifically working with Hector every time. He is great! He explained the car to me; he is very I just purchased my third vehicle from Duval Acura, specifically working with Hector every time. He is great! He explained the car to me; he is very knowledgable and friendly. More

Very pleasant experience This was the second Acura that I have purchased from Duval Acura and Anthony Lewis has been the salesperson on both. He is very professional, courteo This was the second Acura that I have purchased from Duval Acura and Anthony Lewis has been the salesperson on both. He is very professional, courteous, and respectful of your time. I would highly recommend Anthony to anyone looking for a new or used Acura product. Phil in finance handled my paperwork quickly and efficiently. The service department is top notch in my opinion. Have had two different Acura vehicles serviced there in the past and they are always attentive to your needs. The sales department is very low pressure and will not treat you unfairly. More

What a PLEASURE We recently purchased a vehicle from Natalie Howard at Duval Acura. It was truly a pleasure to deal with her and her colleagues there. No pressure.. We recently purchased a vehicle from Natalie Howard at Duval Acura. It was truly a pleasure to deal with her and her colleagues there. No pressure... AND ... they uncovered a problem with the vehicle description that was promptly and professionally corrected. It is easy to be good when everything is perfect. What separates the great ones from the others is .... how do they react when a small problem arises? Duval Acura is among those who are TRULY GREAT. We will do business again. THANKS NATALIE! More

Great Purchase Experience TINO was EXECELLENT, I Highly recommend that you ask for him when you arrive when looking for new or used…You will not be disappointed. I have had my TINO was EXECELLENT, I Highly recommend that you ask for him when you arrive when looking for new or used…You will not be disappointed. I have had my MDX for 7 1/2 years..great vehicle no problems. Purchased and serviced at this dealership...but it was time for a change..I no longer needed the "family" vehicle as my children are older and have cars of their own. It was time for a "me" car again..I love convertibles~! Acura unfortunately doesn't make them. I set my eye on the 1 series BMW..have had a Z3 before was very happy with this brand but too small for me now. Just by pure luck we drove by the dealership on New Year’s and my husband spotted a truck he wanted more information on. We met TINO. We were impressed with his knowledge, politeness, and he listened to what we were looking for. My husband and Tino went for a test drive in the truck while I stayed back..as I sat there, I looked down into the fenced back lot, there was the BMW 135i Convertible in the Gray that I was looking for. When they got back we went and took it out for a spin. I had already done the research on my trades (MDX and Porsche Boxster) and I can say they were in line with KBB and Autotrader. I just needed a night to sleep on the decision. Tino was patient and understanding and offered us a good night and a handshake. We did go home and do more internet searches, this did make us feel more comfortable about making the purchase..Next morning we called set up an appointment to swap the vehicles that evening after work. We came back everything was exactly like it was the night before…Felt extremely comfortable about the dealership and the car purchase. Selling something to me is not the easiest thing (my husband usually warns the salesperson LOL)..but Tino made the difference..He is a great asset to this dealership…he’s now looking for the “truck” my husband will eventually get. More

A pleasant buying experience Anthony lewis, great withe the sale, test drive and setup and delivery. Financial arrangement had been made prior but I did add in a maintenance agre Anthony lewis, great withe the sale, test drive and setup and delivery. Financial arrangement had been made prior but I did add in a maintenance agreement and window tinting. More

Michael / Marilyn Customer Service We just bought our first brand new vehicle after 32 yrs, and have to say it was the most relaxed and friendly experience my wife and I have experience We just bought our first brand new vehicle after 32 yrs, and have to say it was the most relaxed and friendly experience my wife and I have experienced. Hector and his staff went far and above to make this a great experience. the day before arriving at 8:30 p.m. thirty min. before closing they took the time to allow my wife to drive the vehicle for the first time without any hint of closing. All involved were very professional, and took very good care to make us feel comfortable, Thanks to all !! More

Customer Service Charlie was very helpful in helping us select a car that was affordable and that would meet our needs. He spent a great deal of time with my husband a Charlie was very helpful in helping us select a car that was affordable and that would meet our needs. He spent a great deal of time with my husband and I explaining the various features of our new vehicle. His professionalism and level of expertise are a definite asset to this dealership. More

Unexpectedly easy and very pleasant Hector was our representative on 12/30/14. From the moment we met him, he could not have been nicer or more helpful. We immediately were given the ke Hector was our representative on 12/30/14. From the moment we met him, he could not have been nicer or more helpful. We immediately were given the keys for a test drive which we loved doing on our own. We weren't necessarily thinking we would come away that day with a new lease, but thought to see what price options were at end of year sale. Unexpectedly very nice deal, nice offer on our trade, and easy easy paperwork. Everything just seemed to click smoothly, which doesn't usually happen when negotiating a deal on a new car. I absolutely love my RDX and the experience behind buying it makes it a great memory for us. Thank you Hector Castaneda!!! More

Awesome! First time buying car in 12 years. Hector was awesome in making it easy for me and answering all my questions. Plus, even though he had a commitment First time buying car in 12 years. Hector was awesome in making it easy for me and answering all my questions. Plus, even though he had a commitment he stayed an hour later to put me in my new RDX. He deserves 5 gold stars for the extra service. Thank you. More