Dutton Buick GMC
Riverside, CA
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112 Reviews of Dutton Buick GMC
As always timely, courteous service Wouldn’t take my truck anywhere else. I’ve always had my services scheduled at Dutton. The service is alway outstanding. My only complaint would be th Wouldn’t take my truck anywhere else. I’ve always had my services scheduled at Dutton. The service is alway outstanding. My only complaint would be the cost. It seems a little high, but I’ll be back. More
Great to work with and knowledge was exceptional! Exactly what my wife wanted and received! Enjoyed the personalized service with all involved including the owner of the dealership! what my wife wanted and received! Enjoyed the personalized service with all involved including the owner of the dealership! More
Ignorant service technicians The service department has deteriorated with inept attendants, most of whom give conflicting assessments of auto problems. The company also has begun The service department has deteriorated with inept attendants, most of whom give conflicting assessments of auto problems. The company also has begun to interject notices via emails and onto vehicles concerning service that is due based wholly on mileage, disregarding replies that such have been dealt with at other out of town agencies while traveling. More
Great customer service. Took care of my service needs quickly and thoroughly. Would definitely go back for future service needs. Thank you Dutton for making the customer a pr Took care of my service needs quickly and thoroughly. Would definitely go back for future service needs. Thank you Dutton for making the customer a priority. More
No pressure here! No pressure here. Our salesman Tim took care of us from beginning to end. I appreciated his knowledge of the vehicle and his explanations when we had No pressure here. Our salesman Tim took care of us from beginning to end. I appreciated his knowledge of the vehicle and his explanations when we had questions. I feel this dealership did everything to accommodate our needs and it was just a pleasant experience. More
Exceptionally professional! I recently came in for my scheduled oil change service. The service consultant noted that my front end alignment needed adjustment and included that i I recently came in for my scheduled oil change service. The service consultant noted that my front end alignment needed adjustment and included that in my work order, then gave me an estimate of 2 hours. The work was completed in 90 minutes, including the exterior car wash. All the employees I spoke to (sales reps, service consultants and cashiers) were efficient, friendly and professional. Twenty minutes later, in a shopping mall parking lot, I experienced a problem where my car doors did not open in response to my key fob, or even the open signal from On*Star. I called service and they said they would send someone out to help me. But before they could get there I was able to get the doors open. I called them back, but they asked me to bring the car back anyway. They determined there was a bulletin indicating this could be a problem with my vehicle, and because they didn’t have the replacement parts on hand, they provided me with a free loaner car for the weekend, as they didn’t want to take the chance I’d get locked out again. I really consider this exceptional service and I feel like Dutton is working in my best interest! More
Prompt and friendly. Had a problem with air conditioner o new Terrain. They were able to correct problem and were very efficient and helpful. Kudos to Morgan. Good job. Had a problem with air conditioner o new Terrain. They were able to correct problem and were very efficient and helpful. Kudos to Morgan. Good job. More
My new Truck I Purchased a new 2008 GMC Denali. The sales experience with Luis Lopez was very easy and very smooth. His low pressure strategy certainly influenced I Purchased a new 2008 GMC Denali. The sales experience with Luis Lopez was very easy and very smooth. His low pressure strategy certainly influenced my decision to purchase this Truck. He was also very knowledgeable about all the Details about this truck. I would recommend Luis to anyone else who is looking to buy a vehicle from Dutton GMC. More
Excellent service at Dutton I will always have my GMC serviced at Dutton Motor Company because they always do a great job! Bernie is a great Service Advisor and made sure my car I will always have my GMC serviced at Dutton Motor Company because they always do a great job! Bernie is a great Service Advisor and made sure my car was taken care of as fast as possible. More
Friendly professional service Jesse and the riverside GMC team were great . They really listened to my needs and worked with me to get exactly what I wanted . Jesse was professiona Jesse and the riverside GMC team were great . They really listened to my needs and worked with me to get exactly what I wanted . Jesse was professional , friendly and not at all your typical pushy car salesman. They made the process enjoyable . I would definitely recommend Jesse and the riverside Dutton motors team! More