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Dutton Buick GMC
Riverside, CA
112 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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112 Reviews of Dutton Buick GMC
March 03, 2023
Everyone is very helpful. They. Make sure to give you exactly what You need to take care of you car. Everyone is always very pleasant. They. Make sure to give you exactly what You need to take care of you car. Everyone is always very pleasant. More
by Pitmomnan2
Employees Worked With
Mariah and Russell
January 31, 2023
Time Wasters! ! Our Cadillac had a recall issue, we called and booked an appointment and they said it would be an easy repair while we waited. We drove an hour to g ! Our Cadillac had a recall issue, we called and booked an appointment and they said it would be an easy repair while we waited. We drove an hour to get to the dealership to be told they didn't have the part and it would need to be ordered, then oh now its on backorder and they would call us when it came in. Why the xxxx couldn't they tell us before or even give us a courtesy call that the parts not in or available. I would not recommend this dealership for any kind of service. More
by jmmgrp
Employees Worked With
Service Dept
January 20, 2023
Really good customer service overall. Better telephone response for service would be very much appreciated though Better telephone response for service would be very much appreciated though More
by Jeankellysrk
Employees Worked With
I left contact up to my son who interacted with employee
January 02, 2023
Our sales consultant was Curtis Aitkinson and he did a fantastic job in providing great customer service! From beginning to end, Curtis was knowledgeable in answering all of our questions about the car we fantastic job in providing great customer service! From beginning to end, Curtis was knowledgeable in answering all of our questions about the car we purchased and is a very considerate sales person. He was responsive to our needs and took great care of us. This was our second Cadillac purchased at Dutton Motors and we’re very happy with the service their team provides. If you’re looking to purchase a used car at Dutton, make sure to ask for Curtis! More
by Pam
Employees Worked With
Curtis Aitkinson
September 05, 2022
I have never bought a car from a lot or dealership in my life because of the hassles let alone bought one online without a test drive but salesperson Bruce & the Dutton dealership made this online buying ex life because of the hassles let alone bought one online without a test drive but salesperson Bruce & the Dutton dealership made this online buying experience amazing, Bruce went above a & beyond to assure me that he & the Dutton dealership were there for me , he sent videos, photos & the history of the car & that the car was in amazing condition, without Bruce’s experience, knowledge & hard work on his end I would have never bought a car online & would still be looking in Portland. Very friendly personal experience, Thank you Bruce & Dutton. I highly recommend them !!! More
by bb67gt
Employees Worked With
Bruce Johnson
April 05, 2022
negative 3 stars if possible, so far the worst business auto purchase satiation I have ever been in. years ago had great service this time everything from saying done deal final loan approval to saying su auto purchase satiation I have ever been in. years ago had great service this time everything from saying done deal final loan approval to saying submitted someone's app by mistake to providing secure information of another app nothing to do with me and more. To trying to cancel deal and not honoring guaranteed promised terms. Hope leadership will resolve and will update if miraculously they follow thru honorably at this point no go. More
by p tech
Employees Worked With
ken/rudy
March 27, 2022
Yesterday was the Best Experience I have ever had buying a car. The salesman Tim Carney was so helpful and not pushy. He even took the time to show me how everything works. He went over everything fr a car. The salesman Tim Carney was so helpful and not pushy. He even took the time to show me how everything works. He went over everything from A to Z. Also he told me I could contact him if I had any questions or if I needed a brush up course. Dutton Cadillac listens to you the customer and never once tried to push a car on me, That was on their lot too long. My next door neighbor took me to the Agency as her entire family has purchased from them and will always go back. Never again will I go to buy a Car anywhere but Dutton Cadillac and Tim Carney. I have to Thank Steve the manager for his help Too. I’m a Happy Woman Today Bonnie Gold More
by BGold1
Employees Worked With
Tim carney
February 20, 2022
Dylan Geraci was hands down the best sales rep we have ever worked with purchasing a vehicle. We had time to look over some vehicles on our own before he approached us which made our experience even bette ever worked with purchasing a vehicle. We had time to look over some vehicles on our own before he approached us which made our experience even better. We never felt like anyone was pushy which you tend to see at most dealerships, and made a big difference in our buying experience. His knowledge of all the features and functions of all the vehicles we asked about was above my expectations. I would absolutely come back here for future purchases solely because the service was so good. 10/10 go see Dylan and the Dutton team. You won’t be disappointed. More
by m_vanloon40
Employees Worked With
Dylan Geraci
February 08, 2022
Great dealership. Ken is an excelent sales rep that listens and respects what we had in mind. We felt so comfortable with Ken, we even shared our personal life experiences. Highly recommend Dutton Moto listens and respects what we had in mind. We felt so comfortable with Ken, we even shared our personal life experiences. Highly recommend Dutton Motors. Family friendly atmosphere. Woody Dutton (owner) also took his time to come over to us and make us feel comfortable. Theresse introduced herself with a beautiful smile and explained everything before we signed any forms. We left the Dutton Motors very satisfied with our new truck. More
by Tomas
Employees Worked With
Kenneth Anderson
October 17, 2021
Ken Anderson and the Dutton dealership always provide great service and show appreciation for our purchases. This is our fifth vehicle from Dutton. Each time they go out of there way for us. Thanks again great service and show appreciation for our purchases. This is our fifth vehicle from Dutton. Each time they go out of there way for us. Thanks again. More
by Lucentink
Employees Worked With
Ken Anderson
