Dutch Miller Kia of Charlotte

smiling Bobby was very nice, All of staff was friendly and very hospitable. I really enjoyed Bobby's jokes and how he made us feel , Like we had been friends Bobby was very nice, All of staff was friendly and very hospitable. I really enjoyed Bobby's jokes and how he made us feel , Like we had been friends for along time. Mr Greg was very helpful and knowledgeable , Thanks for everything More

Fantastic experience DC is a true country gentleman disguised as a car salesman! He made the boring process of car buying completely not so. We came to LOOK. We drove a br DC is a true country gentleman disguised as a car salesman! He made the boring process of car buying completely not so. We came to LOOK. We drove a brand new car home. The entire dealership had a professional attitude. Yet there was no pressure. Highly recommend checking out Folger Kia. More

Made it very Easy to buy a Car I give this rating because I didn't have much time, told them what I wanted and they made it happen. They were all very concerned in what I wanted an I give this rating because I didn't have much time, told them what I wanted and they made it happen. They were all very concerned in what I wanted and did what they had to do to make it Happen, I would recommend all my friends to this Dealership Mr Bishop was the Best Car Salesman I have ever dealt with. I will buy my next car their More

Awesome Crew! Great experience with buying a new car!!!!! Easy trade, no hassle and quick service. John is a top notch sales rep !!!! Brian, Greg and Amanda were Great experience with buying a new car!!!!! Easy trade, no hassle and quick service. John is a top notch sales rep !!!! Brian, Greg and Amanda were great to work with too! Would highly recommend going to Kia for your next vehicle purchase. Thank you, Thank you, Thank you and Thank you :) More

Fantastic Julius was fantastic to work with. He gave me several options and allowed me to pick what was best for me. There was not much haggling because he st Julius was fantastic to work with. He gave me several options and allowed me to pick what was best for me. There was not much haggling because he started with a great price. Eric made the leasing process simple and smooth. More

Purchasing leased vehicle Julius went above and beyond for me and was able to keep me in my current vehicle for a monthly payment that worked with my budget. Julius made sure Julius went above and beyond for me and was able to keep me in my current vehicle for a monthly payment that worked with my budget. Julius made sure I got a loaner vehicle so I could get to a business meeting as I had not intended on spending the amount of time needed to finalize all documents. More

First time buyer made easy Brian was very helpful when I called in to check on the car I saw online. Unfortunately I did not qualify for the car I saw, but Mike was able to full Brian was very helpful when I called in to check on the car I saw online. Unfortunately I did not qualify for the car I saw, but Mike was able to fully assist in finding a car that fit my needs and my budget. Would highly recommend! Very laid back environment and they are all very nice. More

Not satisfied One of the first things I told the sales person was that I did not want a car payment that was $400 or more. I came out with a $415 car payment. I w One of the first things I told the sales person was that I did not want a car payment that was $400 or more. I came out with a $415 car payment. I was never told about the warranty that the car came with for free, but instead I felt pressured into buying the separate warranty that ended up costing me several thousand dollars when I could have simply kept the one that the car came with. I later found out that I was actually charged more than the cars original MSRP, but when I called back to ask Brian about it he acted as if he had no idea what the MSRP was. I felt like I was stuck with a car that I had paid entirely too much for, and to make matters worse the car broke down on me 3 days later and I had to call Kia Road Side Assistance to pick it up. The car is a 2015 Optima with only 300 miles on it so the fact that the gas pedal and brake pedal began to malfunction after a few short days of having the car is a bit ridiculous. When I talked to Brian about possibly getting a refund or exchange he said that there was nothing he could do. I called and left him a voicemail to talk to him about the car breaking down on me and he never returned my voicemail. I would not recommend this dealership to anyone! More

New car purchase Bobby did a great job. Always polite and courteous. He never pushed the sale on me until I decided I was happy with the price. Bobby did a great job. Always polite and courteous. He never pushed the sale on me until I decided I was happy with the price. More