Dutch Miller Kia of Charlotte
Charlotte, NC
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201 Reviews of Dutch Miller Kia of Charlotte
I had a great experience at Folger Kia South! They went out of their way to provide excellent customer service and I went home with a fantastic new car at a great price. There was no 'hard sell' and I was out of their way to provide excellent customer service and I went home with a fantastic new car at a great price. There was no 'hard sell' and I was completely comfortable throughout the entire process. I could not have asked for a better experience and will recommend this dealership to my friends, family, and business associates. More
What a wonderful experience buying a car. My wife and I have brought serveral cars in our lifetime. This sales executive at Kia was just superb. Mr. Goodwin was so patient he didn't rush us to make a deci have brought serveral cars in our lifetime. This sales executive at Kia was just superb. Mr. Goodwin was so patient he didn't rush us to make a decision on just any car, he gave us options, pices, disadvantages, advantages and so forth. Not only has he sold us a car but he contacts us about the car we have purchaed to make sure there is no problems or issues. That's our type of Sales Executive, he cares about his customers car buying experience. We would like to thank MR.Jackson "Action" Goodwin III for a job well done. We will also recommend anyone buying a car to go and see Mr. Goodwin III for the best experience and service we received while purchasing our car Thank you Mr Goodwin for the great experience. Your Kia Fans Frank & Lucille Clark More
We have a very pleasant experience with the dealership. The sales manager, Dave, was very helpful and wanted to make sure we had were satisfied with the auto that we had chosen. I may be looking for anoth The sales manager, Dave, was very helpful and wanted to make sure we had were satisfied with the auto that we had chosen. I may be looking for another auto in the future and would definitely visit this dealership again. More
What a wonderful experience it has been for my husband and I to work with this dealership!! Adam (sales person) was fantastic! I initially called the dealership to speak with someone just to ask questio and I to work with this dealership!! Adam (sales person) was fantastic! I initially called the dealership to speak with someone just to ask questions about the new Optima and general information regarding leasing a vehicle. Adam was the person that I spoke with during my phone call. He was so friendly, patient and courteous. He was knowledgeable and was patient with me while I asked him several questions. From that first moment, I knew that we were going to have a great experience with this dealership. Adam gave me his cell phone number (very personable) and asked me to call him back once I talked with my husband to set up a time to come and look at the Optima. We were running late to our appointment and when I called Adam to let him know, he was still pleasant and friendly. When we arrived, he showed us exactly what we wanted to look at. Everyone at the dealership were very nice and courteous. We decided to go with the Optima AND the Kia Soul. We love both cars and were educated on all of their features. Adrienne was also very helpful in assisting us with paper work, etc. in closing the deal. What a wonderful team!!! We are so pleased and would refer Adam and Folger Kia South to anyone. They even follow up with you! We can't wait to take our new cars to Folger Kia South to get serviced. :) Thank you Folger Kia South for such a nice car shopping experience. Cedric & Crystal Hemphill More
Pleasant salesperson and a very relaxed feeling during the whole purchase process. We went to Folger already knowing which vehicle we liked because of the research we did on the internet. Did not expect t the whole purchase process. We went to Folger already knowing which vehicle we liked because of the research we did on the internet. Did not expect to pickup the vehicle that night since it was already late when we got there, but they stayed right there and took us through including getting the vehicle cleaned and filled with gas before we drove it off the lot. More
Wilson was a great sales man and helped me find a Great car..Everyone was very friendly and the Fiance lady was great also. Wilson helped my fine the best car for the money I wanted to spend.I would highle car..Everyone was very friendly and the Fiance lady was great also. Wilson helped my fine the best car for the money I wanted to spend.I would highley recommend you stop in for a visit...LOVE MY NEW CAR...thanks againg More
Dc Craig was very helpful and went the extra mile for me. He helped me to get into a new car and we even went to another kia location to get the color that I wanted. I would recommand this dealership and Dc He helped me to get into a new car and we even went to another kia location to get the color that I wanted. I would recommand this dealership and Dc Craig to my family and friends. Dc gave me geat customer service and was plesant to work with. He was very friendly and got me into a great car and within my means. More
I WENT TO FOLGER KIA FOR A NEW CAR AND BRIAN PURSER WAS FANTASTIC HE WORKED WITH ME FOR MY KIA FORTE 5DR SX. BRIAN PURSER KEPT IN TOUCH WITH ME TILL THE CAR WAS FOUND. MY PROBLEM WAS WITH MANAGEMENT IN T FANTASTIC HE WORKED WITH ME FOR MY KIA FORTE 5DR SX. BRIAN PURSER KEPT IN TOUCH WITH ME TILL THE CAR WAS FOUND. MY PROBLEM WAS WITH MANAGEMENT IN THE FINAL PRICING. I REALIZE WHEN THEY HAD TO OBTAIN THE CAR FROM ANOTHER DEALER THEY LOSE A LOT ON INCENTIVES FROM KIA. HOWEVER, I ASKED TO SPLIT THE DESTINATION THEY SAID NO, I ASKED TO SPLIT THE DOC FEES THEY SAID NO, I ASKED LIKE SOME OTHER DEALERS WERE OFFERING TO GIVE ME A LIFE TIME WARRANTY ON THE TRANSMISSION THEY SAID NO AGAIN AND FINALLY I AKED THEM TO GIVE ME A 5 YEAR WARRANTY ON THE ACCESSORY PARTS INSTEAD OF THE 3 YRS AND THEY SAID NO AGAIN. I HAD SPOKE TO KIA DIRECTLY AND THEY SAID THAT IS UP TO THE DEALER. IF IT WASN'T FOR BRIAN PURSER BEING REALLY GREAT IN MY DEALING WITH ME I WOULD HAVE GONE TO ANOTHER DEALERSHIP. I WILL REPORT DOWN THE LINE WHEN I HAVE TO DEAL WITH SERVICE ETC IN MANTAINING MY CAR HOW I WILL BE TREATED. THE MANAGEMENT TEAM KEPT TELLING ME THEIR AFTER MARKET IS THE BEST IN THE BUSINESS. WELL LET ME SEE AND THEN REPORT TO YOU. THIS WAS THEIR EXCUSE IN REFUSING ALL MY ATTEMPTS IN LOWERING THE OVERALL COST OF THE CAR. ALL I CAN SAY IS GET YOUR BEST PRICE FROM OTHER DEALERS AND THEN CONTACT BRIAN PURSER TO GET YOUR CAR More
I worked with Damion in purchasing my new vehicle. He was very knowledgable and friendly and helped me get the price and financing I wanted. The entire staff was very friendly and helpful. I would definitely very knowledgable and friendly and helped me get the price and financing I wanted. The entire staff was very friendly and helpful. I would definitely recommend this dealership to anyone looking for a vehicle. More
My car buying experience at Folger Kia South left me speechless!! I went in “hoping” to come away with a plan in place to buy/lease a used vehicle within the next couple of weeks (all that I thought I speechless!! I went in “hoping” to come away with a plan in place to buy/lease a used vehicle within the next couple of weeks (all that I thought I could afford – I had nothing to trade in since my car was “totaled” in an accident the week before). Jackson Goodwin was friendly, patient, honest and understanding – he showed me some used vehicles like I requested and also showed me some new vehicles and let me know that there were some programs available which might allow me to purchase a new vehicle instead of leasing/or purchasing a used one. He and Marcus Payne were able to work it out and I left that evening with a new 2010 Kia Optima (fully loaded) with payments only a couple of dollars a month more than what I was previously paying. Jackson has contacted me since my purchase to make sure everything is o.k. and from beginning to end has been quick to respond to any questions I might have. And words can’t express how grateful I am to Marcus for working “his magic” and negotiating an interest rate for me lower than I ever could have imagined! I’ve already recommended Folger Kia South to friends and family and will continue to do so. More