Dutch Miller Kia of Charlotte
Charlotte, NC
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201 Reviews of Dutch Miller Kia of Charlotte
I just bought a new vehicle from Brian Purser. I could not possibly be any more pleased with his service than I am. I was very skeptical about buying a new car. A friend of mine referred me to Brian and p not possibly be any more pleased with his service than I am. I was very skeptical about buying a new car. A friend of mine referred me to Brian and promised me that he would take good care of me. Be treated me better than I could have imagined. Brian was very patient with me and very empathetic to my current situation. What I was most impressed with was his honesty and integrity. Even though my credit isn't the best in the world, Brian treated me like you would treat someone who had $50,000 in their pocket and could pay cash for any car on the lot. Other dealerships I have been to have not done this. I am going to send as many people as I can to him. If you want to buy a car from a true gentleman who will make you feel special no matter what your current situation is then go to Brian. Thanks Brian! I will forever be grateful to you! More
I purchased my car online and had it shipped to Florida. It arrived exactly as promised because Adam stayed on top of the process all the way from the sale, to arranging for shipping, handling the out of st It arrived exactly as promised because Adam stayed on top of the process all the way from the sale, to arranging for shipping, handling the out of state registration and more. It was an easy and accurate process thanks to Adam. More
Great to work with. I looked at the web site and sent an inquiry about a couple of cars. Adam provided me with several suggestions. I had looked at some other dealers over the weekend and was not pleased inquiry about a couple of cars. Adam provided me with several suggestions. I had looked at some other dealers over the weekend and was not pleased with the games and and high pressure sales tactics. These guys didn't play games and worked with me to get the deal done. Would definitely recommend. More
jimmy was great, not pushy, informative, seemed genuine, i would highly recommend this dealership, i only worked with jimmy so i do not know if the other staff are any good. i would highly recommend this dealership, i only worked with jimmy so i do not know if the other staff are any good. More
I have shopped many dealers and I have come to dread car shopping. I would rather have dental surgery without anesthesia than go car shopping or take my car to a dealership to be fixed. But after my exper shopping. I would rather have dental surgery without anesthesia than go car shopping or take my car to a dealership to be fixed. But after my experience with Jerry and Folger Kia that has changed. My wife bought her first car ever and though being nervous and unsure we were treated with respect and empathy. At one point, Jerry said to my wife "I know this is a big decision. Please take sometime to think about it and we can talk it over tomorrow. " At that point I was sold. A dealership that puts their customers above their sales numbers. I can never truly express how greatful I am to Jerry and Folger Kia my thanks for the giant smile they put on our faces. They have made a customer for life and I will recommend theto everyone. Last I have to mention that even meeting with the financial officer( I cannot remember her name though I should) was a wonderful and fun experience. Though our credit was not the best she still treated us like we had perfect credit. My hats off to Folger Kia and their staff. THANK YOU SO MUCH!!!!!! More
I have been dealing with Bill Morgan for many years for service on my company Buick and now my personal Buick and I always trust his diagnosis and recommendations for my vehicle. For that reason, I have c service on my company Buick and now my personal Buick and I always trust his diagnosis and recommendations for my vehicle. For that reason, I have continued to use Bill even when the dealership relocated and is not as convenient for me to use as the original location. More
We have been coming to Bill Morgan for years and have followed him across town because we trust him so much and appreciate both his understanding of our vehicles and his willingness to explain anything w followed him across town because we trust him so much and appreciate both his understanding of our vehicles and his willingness to explain anything we don't understand. He is fantastic and I have recommended him to several friends who have come to me saying "Is there a mechanic you can trust completely?" Dave Clark More
Bill Morgan and Ed Graham have worked on my cars for 25 years. They are entirely trustworthy. I do not know of a better engineer/mechanic that Ed Graham. years. They are entirely trustworthy. I do not know of a better engineer/mechanic that Ed Graham. More
Steve Kinslow is the best service manager I have ever worked with. He is very knowledgeable and his customer service is exactly what I need when coming to him with a vehicle needing service. I have nev worked with. He is very knowledgeable and his customer service is exactly what I need when coming to him with a vehicle needing service. I have never had a bad experience with him and I just hope he stays at Folger Kia for a long long time. Note to management - Give Him a Raise!! Larry Bumgardner 704-426-5360 More
Low pressure salesmanship. Found out my desires and didn't pressure me into any "add-on's". Was very knowledgable about all the cars available and found one with the right fit for me. Got the best pric didn't pressure me into any "add-on's". Was very knowledgable about all the cars available and found one with the right fit for me. Got the best price and value for me. I walked in without the intent of buying at that moment, but couldn't pass up the "deal". They'll see more of me and my family in the future. More