Dutch Miller Kia of Charlotte
Charlotte, NC
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201 Reviews of Dutch Miller Kia of Charlotte
Brian Purser worked extremely hard trying to find the right vehicle for us--some were not available but he did not give up--kept trying until we found the right one- We are extremely happy with our pur right vehicle for us--some were not available but he did not give up--kept trying until we found the right one- We are extremely happy with our purchase and the diligence and effort put forth by Brian Purser--We would not hesitate to recommend your dealership ( Folger Kia South ) to anyone looking for a new car purchase. And, most definitely if we are ever in the market again for another vehicle, Brian will be our first call--please feel free to contact me for any additional information. Thank you James and Cathy Baker More
Ricardo was extremely helpful and answered all of my questions. This was a great car buying experience and I look forward to doing business with them in the future. I love my new car! questions. This was a great car buying experience and I look forward to doing business with them in the future. I love my new car! More
I had nothing but bad experiances with a different kia dealership in kansas, called Kevin from Folger while i was still there, told him my plight and he was shocked with the horrible service they provid dealership in kansas, called Kevin from Folger while i was still there, told him my plight and he was shocked with the horrible service they provided and guarenteed that it would be better when i got home and could come in to folger. i told him the deal i had and the specifics for the car i wanted. it was there when i went in the day i got back. filled out the paper work, had a few hiccups worked out with Jay that all went relatively smoothly considering everything. afterward had to talk with marcus about financing, that took a little while (you know banks!) but after all that was done i left same day with my new Kia Optima Ex! took four days in kansas with repeaded calls and them running us around (Bob hope kia is bad news) took one day with Kevin and the guys at Folger. had two little issues that we got fixed up after i had the keys, since then havent had any problems. ive got nothing but good words for them thus far and hope to keep it that way for the life of my car, and with that warrenty! More
Brian did a great job of making sure that I felt like I was getting a great deal. He went out of his way to make sure I had all of my "needs" met. He also called me the following day to make sure that I was getting a great deal. He went out of his way to make sure I had all of my "needs" met. He also called me the following day to make sure that I was still happy with my purchase. I just really feel like Brian went out of his way to make me happy and confident in my purchase. More
Brian called me after an online inquiry. He was very nice, helpful and professional. I was able to find a car that fit me and never felt any pressure. He and eveyone at the dealership were helpful and f nice, helpful and professional. I was able to find a car that fit me and never felt any pressure. He and eveyone at the dealership were helpful and friendly. I will recommend Folger Kia to friends and family. More
I gave a "2"on price because we left the dealership with a certain payment and 2 says later I got a call, letting me know that my payments would be going up. The dealership should have done dealership with a certain payment and 2 says later I got a call, letting me know that my payments would be going up. The dealership should have done their "homework" better. It just leaves a "bad" taste in your mouth. Kevin Johnson, our young sales associate was great. I am sure he has a bright future. More
THis was a truly pleasurable sales experience from beginning to the end. I highly recommend this dealership to anyone interested in buying a new or used vehicle. beginning to the end. I highly recommend this dealership to anyone interested in buying a new or used vehicle. More
We called alot of daelerships and Folger Kiea stood out from the rest because of the luck of walking in and meeting Brian Purser right from the entrance door. He was very helpful from the get go. I wante from the rest because of the luck of walking in and meeting Brian Purser right from the entrance door. He was very helpful from the get go. I wanted a Kia Soul but I wanted certain things and a certain color. Of course what I wanted was nowhere in site in the southeast region. I told Brian that he would be the salesperson that I would purchase from no matter what. Having had experience of all types with car salesmen including working with them over the years, Brian was a breath of fresh air. He listened to everything I asked about and said I wanted and from that point forward we moved on for the search of my vehicle. I wouldve waited for however long it took because I wanted to work with this young man. He is extremely kind and patient. From the beginning I believe the thing that made him different from anyone else that I had dealt with was that he was sincere and honest. He never made a comment that I didnt appreciate. His honesty showed through and I really appreciated that about him. Brian found my car in a matter of a couple of weeks from the beginning to the end and I am thrilled with my new Soul. I absolutely love it. I will go there for my service in the future and any extra equipment that I would add on I will do it through him. He has made a customer for life and I will send everyone to him if they are searching for a vehicle. He made the dreaded car dealership visit one of pure ease and enjoyment. The finance manager Marcus was a very nice and helpful individual as well. I will recommend them to anyone and everyone who is in the search of a used or new vehicle. The experience with Brian has changed my view of purchasing a vehicle from a dealership. He was truly a pleasure to deal with. More
My wife and I were out looking for a replacement car and "dropped in" on the dealership. We were greeted by Kevin and had a short disucssion of what we were looking for. He showed us one vehicle that matche "dropped in" on the dealership. We were greeted by Kevin and had a short disucssion of what we were looking for. He showed us one vehicle that matched out needs perfectly. Mr. Wallace worked with us on the price and obtaining an additional key as well as manuals for the van. The experience was very pleasant with no feeling of being forced. We would recommend this dealership to anyone looking for a car. More
We purchased a 2012 Kia Soul from Kia South last weekend. Our salesman was Brian Purser. He was friendly and not to pushy. We made the purchase on the second visit to the dealership. On the first visit I Our salesman was Brian Purser. He was friendly and not to pushy. We made the purchase on the second visit to the dealership. On the first visit I made it clear I was just looking and wasn't going to walk out of the dealership with a new car. He didn't push the matter too much like some salesmen which I thought was nice. When determining a final sales price Brian showed me the dealer invoice with the dealer price for the car and the dealer price for all options. His figures matched mine. The average consumer can get these figures off the internet and dealers know it. They're still going to try to make extra money with undercoating and finish protection but this has been the case for years. During the finance part of the purchace they're going to show you all the extended warranty plans and blah blah blah. Do yourself a favor and think about this before going to the dealership because this will add a significant amount to the purchase price and take more time hagling over the cost. I rated the overall experience good instead of great only because it took over 4 hours to complete the transaction (including test drive). This has been the casewith the last 3 car purchases I've made (at other dealerships). Kia Folger South washed the car and FILLED IT WITH GAS before handing over the keys! Mike More