Duncan Ford Chrysler Dodge Jeep Ram
Rocky Mount, VA
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GM has no integrity, STAY AWAY!! A friend bought a used truck. Was told that they had put it on the racks and checked everything and it was in great shape, no issues to worry about. A friend bought a used truck. Was told that they had put it on the racks and checked everything and it was in great shape, no issues to worry about. 4 weeks later the 4 wheel drive went out. When they were taking it to the dealership, the timing belt broke. Now the GM refuses to do the right thing and fix it. He is not trustworthy, nor is he smart enough to realize how many deals he is going to lose as a result. We are telling everyone to stay away and never do business with this dishonest.dealership as long as he is there. More
Ford Explorer I had a great salesman to help me through the process. He has went above and beyond to help in any way that he can. I had a great salesman to help me through the process. He has went above and beyond to help in any way that he can. More
Return Customer This is the second vehicle I have purchased from Janet at Duncan Ford. Both experiences were very positive and I am completely satisfied with the sale This is the second vehicle I have purchased from Janet at Duncan Ford. Both experiences were very positive and I am completely satisfied with the sales staff. I have brought my cars to them in the past and found the service department as good as the sales staff. I will continue to deal with them for all my automotive needs and would recommend them to anyone needing a vehicle More
Amazing sales team as well as finance guys. I will continue to buy from Duncan of rocky mount for all my vehicles from now on. Ronnie Altice was the most help and put more wprk into getting us w I will continue to buy from Duncan of rocky mount for all my vehicles from now on. Ronnie Altice was the most help and put more wprk into getting us what we wanted for our last vehicle as well as our newest one. All my wife and I did was walk in and he seen us and its like he'd known us for years. His ability to be truely honest and upfront earns my respect everytime. Ronnie showed us everything we wanted to look at as well as his own personal opinions on vehicles which was a huge help. We have told our friends and family to go here because of the service and care we have gotten from the entire staff but to go see Ronnie Altice if you truely want to be treated with respect and althe hardest working salesman we have ever met. I would tell anyone looking to buy a new or used vehicle that before going anywhere to look please go see Ronnie Altice , he will take care of you better than any other dealership you will find. To the team at Duncan, thank you for everything and all your hard work and help to get us in our beautiful truck. To Ronnie we cant thank you enough for all you have done for us this past year with the 2 vehicles we have purchased from you. We will be back for all our future needs to see you and honestly look forward to seeing and working with you again. THANK YOU!!!! As for the awesome Wes Shropshire ( crazy ol marine) it was awesome sitting and talking with you and joking around while we were looking. Thank you for your help and for the help you gave our first night and continuing to talk and hang out with us while we were there. My mom and wife both loved the atmosphere when you were around , it was always fun and a laugh . thank you for all you did for us. Thank all of you all for your help So grateful, Chris, Crystal, and Alex Shell More
The best of the best Duncan Ford is the best dealership to get a new or used vehicle. I highly recommend them. Staff is awesome. VERY friendly and 100 % on customer servic Duncan Ford is the best dealership to get a new or used vehicle. I highly recommend them. Staff is awesome. VERY friendly and 100 % on customer service. The VERY best dealership and I will always shop Duncan Ford. Garry Cox is one of the best salesperson that I have ever met and he goes beyond his job to make his customers HAPPY. I highly recommend Duncan Ford. More
Great Sales Support Our experience with Justin DiDonato was excellent. He is a very knowledgeable and very responsive sales person. Justin searched high and wide when Dun Our experience with Justin DiDonato was excellent. He is a very knowledgeable and very responsive sales person. Justin searched high and wide when Duncan did not have the vehicle with our options package on the lot, and persisted until he found the exact match, which was then delivered within 24 hrs. Justin remained engaged throughout the whole process until the sale was closed. More
Best experience at a dealership. Duncan in Rocky Mount was the best experience we have ever had buying a vehicle. Great deals, great selections and great service. Thank you Ronnie. Duncan in Rocky Mount was the best experience we have ever had buying a vehicle. Great deals, great selections and great service. Thank you Ronnie. More
We had a good experience. I would recommend this dealership I had a good experience today. I would recommend this dealership and specifically Garry Cox, sales consultant to everyone that I know looking for a ve I had a good experience today. I would recommend this dealership and specifically Garry Cox, sales consultant to everyone that I know looking for a vehicle. More
Extremely satisfied Garry Cox was professional and did what he said he wold do throughout the transaction. We Vaught a used truck Duncan was to make some improvements as Garry Cox was professional and did what he said he wold do throughout the transaction. We Vaught a used truck Duncan was to make some improvements as part of the deal. They went above and beyond and exceeded our expectations. Thank you More
Treated Me With Courtesy and Respect Janet and Tom at Duncan Ford did a great job from the moment I called to the moment I drove away in a Mitsubishi Spyder Eclipse. I was interested in Janet and Tom at Duncan Ford did a great job from the moment I called to the moment I drove away in a Mitsubishi Spyder Eclipse. I was interested in a specific car and they didn't try to sell me something else. I had arranged my financing in advance but they were able to save me money with different financing. They answered all of my questions about the car, thoroughly explained the warranty, and even accommodated a couple of special requests that I made ... such as washing and vacuuming my old Spyder that I was selling to someone else. I am very pleased with the transaction and recommend Duncan to anyone looking for a car. More