10 Chrysler Dealers near 24151near 24151

Went by just to look at vehicles and ended up having an - cblairlpn2002

Went by just to look at vehicles and ended up having an awesome experience trading and buying a showroom Grand Cherokee!! Kelly and Steve were awesome to deal with during this purchase! This is our third purchase at Blackwell and they make us feel like family!

Though the dealership is going through a lot of changes - ArtW

Though the dealership is going through a lot of changes they at least try to make your business with them as pleasant as possible.

We have purchased a couple of vehicles, always - agoff

We have purchased a couple of vehicles, always recommended them to family and friends for their vehicle needs! However, this past purchase experience has been like no other! My son purchased a new to him vehicle on August the 29th. Broke down on September 24th. Been in the shop a couple times before going in on November 21, where it has been since. Totaling 6 weeks! This week, we told we would be responsible for $139 an hour diagnostic fee until problem was found. After that it could be under our warranty or not as they are unsure as to what the problem may be. They encouraged him to trade it. I respect this as vehicles do have problems and I am sure the mechanics were knowledgeable and doing what they could. My problem is the way we told several times by management they would call us back and never did! I do understand how the value drops as soon as you drive off the lot but this was unreal! We had to repay the processing fees also! He did not drive the vehicle more than 4 weeks during the time he owned it. The is heartbreaking as a hometown dealership! That is what I had like the most about the dealership was their loyalty to family and customers! Boy, was I wrong!

An underpriviledge mechanic service area review-dirty - joej44061

An underpriviledge mechanic service area review-dirty service bays and mechanics with dirty clothes entering your vehicle-- scratched my wheels and did replaced them and scratched the new ones! Ram truck as expensive as they are and have a service area as this in Berglund JDR. I had a professional wheel repair person of 21 years analyze the wheel scratches and determined that Berglund JDR's tire changer and wheel balancer caused these scratches along with mechanic negligence. Of course they denined any wrong doing as corporate management would. Evening the new hired service manager agreed with my analysis of the mechanic area. As a veteran, I would not TRUST BERGLUND for car service! On a scale of 1 thru 10, I give them a negative 5!! Joe US Army veteran!!

My wife and I was able to meet with Jared Zarres a sales - Steve Grantham

My wife and I was able to meet with Jared Zarres a sales person there. I have never been treated with such professionalism. I not only bought my wife a jeep but traded my Denali and bought another from him. This young man was outstanding to us. I will not purchase another vehicle unless I go through this dealership. Caleb was also Top notch. Thank you all for your excellent service. You have made us customers from here on!!!

Bodie sigmon helped us when service was closed, we had a - Mikeysmith172024

Bodie sigmon helped us when service was closed, we had a flat tire and he went out of his way to put air in it for us!

Purchased a new Jeep from Gunter on 3/29/25 and it was a - Skip

Purchased a new Jeep from Gunter on 3/29/25 and it was a very pleasant process even though we were from out of town. Agreed on price, test drove, did the required paperwork, and drove off with a beautiful new Jeep. Anthony & Kendall went out of their way to help us find the perfect car, and Leon was a great negotiator that helped us all find the best value we could afford Friendly, professional, and well worth the trip!

I am extremely disappointed with the service provided by - Pavel Dolin

I am extremely disappointed with the service provided by Magic City CDJR Bedford. My RAM 5500 with only 32,000 miles was in your service department for nearly two months for a rear differential replacement under warranty. After this very long wait, the truck was returned to me as “repaired” and safe to drive. However, within 40 minutes of leaving the dealership, I heard a loud humming noise coming from the rear differential and immediately returned to your service department. Your staff listened to the noise and assured me that everything was normal and that it was only tire noise. I was sent back on the road in a commercial truck that was later confirmed to be unsafe. After arriving in Chicago, I had no choice but to visit an independent shop. During inspection and fluid drain, they found a significant amount of metal shavings and metal particles inside the differential oil. This clearly indicates that the issue was not properly repaired when the differential was replaced by your dealership. Essentially, I was released with a potentially unsafe vehicle and told that everything was fine. This put my safety at risk and also put my business at risk, as this is a commercial truck and my primary source of income. I lost a tremendous amount of time, money, and work because of the service department’s negligence and lack of proper diagnosis. Instead of resolving the warranty issue properly, I was sent back on the road with an unresolved mechanical problem. This level of service from an official RAM dealership is completely unacceptable.