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Dublin Volkswagen
dublin, CA
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92 Reviews of Dublin Volkswagen
Thorough, fast, and friendly From the moment I walked in with my daughter the experience was superlative. Yeah, I took longer than I had hoped, but isn't that usually the case? To From the moment I walked in with my daughter the experience was superlative. Yeah, I took longer than I had hoped, but isn't that usually the case? To be fair, we did not make an appointment, and the service rep set our expectation in a pragmatic and friendly manner. After that, the diagnosis was concise while adding only the most critical extra items worthy of attention. We needed assurance that it would pass a smog test, and they took care of putting on the required miles after clearing the check engine light. Thank you More
Jaimee is very professional, she is very friendly Primarily due to sales person Jaimee, she has been very responsive on text messages and very friendly person compare to other sales people at automobi Primarily due to sales person Jaimee, she has been very responsive on text messages and very friendly person compare to other sales people at automobile dealers. She is best sales person and very friendly. I would highly recommend her to my friends. More
Jerrid my service advisor is friendly, helpful and knowledgeable about my Atlas. My 20k service is as easy as it could be. I’d highly recommend VW Dublin. knowledgeable about my Atlas. My 20k service is as easy as it could be. I’d highly recommend VW Dublin. More
Always a great experience, when I bring my car for service. Charlie is always helpful, attentive and gives me constant update on the vehicle or any changes during service service. Charlie is always helpful, attentive and gives me constant update on the vehicle or any changes during service More
Had a fantastic time here, Phil was very helpful and helped me get in and out quick! Very friendly and ensured I had an effective visit to the dealership. helped me get in and out quick! Very friendly and ensured I had an effective visit to the dealership. More
Dropped off for Adblue refill, fixed my sunroof noise free Brought my 2014 Touareg in for an Adblue fill up, and asked them to look at my noisy sunroof. Picked up the car, it was washed, and they had lubed up Brought my 2014 Touareg in for an Adblue fill up, and asked them to look at my noisy sunroof. Picked up the car, it was washed, and they had lubed up the sunroof free of charge. They have also helped me in the past with a VW Passat I converted to Electric; the service manager there wrote a letter for me exempting it from the ignition coil recall. More
Follow Up They had to order a part to complete my prior visit. Everything went perfect, appointment, ride home and installation. Jarrid and Charlie are excellen They had to order a part to complete my prior visit. Everything went perfect, appointment, ride home and installation. Jarrid and Charlie are excellent employees. More
great customer service The team at Dublin service are outstanding, and help to make the service experience great. They are technically very competent, and know how to use t The team at Dublin service are outstanding, and help to make the service experience great. They are technically very competent, and know how to use the resources at Volkswagen to solve the problem. Big shout out to Matt and Anthony. More
Great experience The entire process was very easy. I always dread purchasing a new vehicle because of the typically process at a dealership. Victor, Oliver, and Emily The entire process was very easy. I always dread purchasing a new vehicle because of the typically process at a dealership. Victor, Oliver, and Emily made the process fast and seamless. Thanks for helping me get the exact vehicle I wanted! More