Dublin INFINITI

Horrible service from my service advisor I've reported by poor and/ or lack of service. I was lied to, given the run around and paid for a half tank of gasoline at California rates for a tech to drive my veh poor and/ or lack of service. I was lied to, given the run around and paid for a half tank of gasoline at California rates for a tech to drive my vehicle to his home and back. Yet, could not tell me why my gas warning light or gas gauge was not warning me that gas was low. Was told that leader cars were not available, which was a lie. These are just a few of the horrible service I received from my service advisor. More

Dublin Infiniti! !! White glove service, ask for SK 😊 top notch customer service, who give VIP service to each and everyone customer. !! White glove service, ask for SK 😊 top notch customer service, who give VIP service to each and everyone customer. More

It is always a pleasure working with Lincoln and SK both are knowledgeable and kind. Whenever I have questions I will reach out to Lincoln by text and he always respond to me even if he's not in the office. are knowledgeable and kind. Whenever I have questions I will reach out to Lincoln by text and he always respond to me even if he's not in the office. Thanks Lincoln for your great communication!!! More

One of the fastest and easiest purchases I have done! The staff was friendly, knowledgeable and I will definitely go back for future purchases! The staff was friendly, knowledgeable and I will definitely go back for future purchases! More

I dealt with SK from the Service Department I had a excellent experience of receiving great Customer Service from SK. Thank you excellent experience of receiving great Customer Service from SK. Thank you More

Their sales team will lie to make the sale. We did a lease purchase and just before we were closing they told us we MUST buy "excess wear and tear" for $1500. It clearly states in the contract We did a lease purchase and just before we were closing they told us we MUST buy "excess wear and tear" for $1500. It clearly states in the contract that this is optional. Also, sales team made us purchase a $1500 autobutler service that we kept saying no to - I was told we would get vouchers that we can use. But we go none, when we called they said yah, you just get 2 autobutler service per year included. Beware of what the sales team tells you. We were in a rush to pick up kids so ended up giving in after spending almost 4-5 hrs at the dealership. More

Great service and they are great about keeping me informed and getting my vehicle turned around in a timely manner informed and getting my vehicle turned around in a timely manner More

Great service always. And very knowledgeable and friendly everyone and wait time isn’t as long or they will give you a loaner. And very knowledgeable and friendly everyone and wait time isn’t as long or they will give you a loaner. More

Dublin Infinity made my car purchase smooth. I would definitely recommend them to family and friends. They have great customer service. I would definitely recommend them to family and friends. They have great customer service. More

I have taken my Infiniti G35 for servicing every time since 2009 when I purchased it. Their service department is top notch - they always explain what is needed and what is not, get the work done promptl since 2009 when I purchased it. Their service department is top notch - they always explain what is needed and what is not, get the work done promptly and as promised, and return the car after washing and cleaning it. Infiniti, and Dublin Infiniti in particular, has consistently provided the best car ownership and service experience of all luxury brands I have owned so far. More