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Dublin INFINITI

Dublin, CA

4.7
35 Reviews

6450 Dublin Ct

Dublin, CA

94568

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35 Reviews of Dublin INFINITI

October 12, 2021

The main reason I continue to go to Dublin Infiniti is because of their excellent service and expertise. The Service Manager Michael Troche is the very best and ensures my car is serviced to the best of t More

by CANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Troche
Oct 15, 2021 -

Dublin INFINITI responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mario Beltran - General Manager, mariob@cacargroup.com, (925) 556-3200

September 27, 2021

They’ll gladly take your money, but leaving feeling appreciated…now that’s a tall order. More

by wtc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unnamed
Sep 29, 2021 -

Dublin INFINITI responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mario Beltran - General Manager, mariob@cacargroup.com, (925) 556-3200

July 30, 2021

Great customer service. I was listened to and the salesperson (Erwin) really made the best effort to meet my needs and what I was looking for. More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erwin Bitonio
Aug 04, 2021 -

Dublin INFINITI responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Toby Lay, tobyl@cacargroup.com

July 17, 2021

This Infiniti dealership is wonderful and the sales rep John is great! The team worked with me to get a great price on my 2021 QX50 More

by erica.brown1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Pete
Jul 22, 2021 -

Dublin INFINITI responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Toby Lay, tobyl@cacargroup.com

June 25, 2021

Very Professional Staff ,. A Great Pleasure to do Business with, 10 Stars for our Experience , Dublin Infiniti More

by john55g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, William NGIA
Jun 30, 2021 -

Dublin INFINITI responded

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Toby Lay, tobyl@cacargroup.com

Jun 30, 2021 -

john55g responded

You are very welcome, thanks again, Daysi and John

May 13, 2021

I came in for a fuel line recall. They told it my vin doesn’t call up any recall. I told the guy I’ll have to go outside and make calls and figure out next steps. Not even a minute later they pulled up m More

by sonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Burk
May 25, 2021 -

Dublin INFINITI responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 10, 2021

John Kada @ Dublin Infiniti was a wonderful person to work with when we purchased our Q50 Signature Edition. My wife and I returned there because we had purchased a G35 from the same dealer 14 years ago More

by hwy395
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kada
May 13, 2021 -

Dublin INFINITI responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Toby Lay, tobyl@cacargroup.com

December 24, 2020

The only thing, is that it would have been great for loaner to be available for me, as the appointment beared out. Alfredo was Excellent! More

by El
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo
Dec 30, 2020 -

Dublin INFINITI responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Toby Lay, tobyl@cacargroup.com

September 18, 2020

Great, friendly, and prompt service. Lincoln and Scott were beyond accommodating. I bought a used 2017 Q50s from SHIFT, they did a multi-point inspection on the vehicle before I was headed on a cross coun More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln, Scott
Sep 21, 2020 -

Dublin INFINITI responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Toby Lay, tobyl@cacargroup.com

August 30, 2020

Great staff and immediate service. Shorter wait than estimated time. Performed a recall and fixed a rattle no charge to me. Great experience. Would recommend. More

by Chant66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Sep 02, 2020 -

Dublin INFINITI responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Toby Lay, tobyl@cacargroup.com