Dublin Buick GMC Chevrolet Cadillac
Dublin, CA
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1,750 Reviews of Dublin Buick GMC Chevrolet Cadillac
The best as I always get. My service advisor listens to my needs and works with me closely so my repairs meet my vehicles needs. The tech handles it in a timely manner since My service advisor listens to my needs and works with me closely so my repairs meet my vehicles needs. The tech handles it in a timely manner since I am in a wheelchair and have to wait for my vehicle. I would like to have the same tech as I do with my service advisor, that way he/she knows my vehicle. More
New truck great price. Experience was great! Knew what truck I wanted and wasn't pressured too hard for extras. No back and forth gave a great price. Wait for finance was a Experience was great! Knew what truck I wanted and wasn't pressured too hard for extras. No back and forth gave a great price. Wait for finance was a bit long otherwise would have been done with transaction fairly quick. More
Fast friendly service. Worked me in even though I was from out of town and proformed the work fast and for the price they had quoted me for. Worked me in even though I was from out of town and proformed the work fast and for the price they had quoted me for. More
A “Cool”-ant experience I brought my car in for service on a Thursday. My advisor was Tommy. I needed to get a standard service and also replace my coolant line. I picked up I brought my car in for service on a Thursday. My advisor was Tommy. I needed to get a standard service and also replace my coolant line. I picked up my car later that day. The very next day I was driving and my car overheated. I needed to have it towed back to the dealership. It turns out there was a hole in a bypass coolant line causing my car to break down. Tommy set me up with a rental through enterprise. My car was fixed and I picked it up on Saturday. It has been working fine since. I have to say that having my car breakdown the next day it was serviced was an unfortunate surprise. But Tommy took great care of me. He was empathetic to my needs and kept me well informed. He is the reason for the 5 star rating. More
Yukon XL Great dealership that doesn’t mess around with price or customer service. Third vehicle I have purchased here and would recommend to anyone looking fo Great dealership that doesn’t mess around with price or customer service. Third vehicle I have purchased here and would recommend to anyone looking for a new GMC More
XT5 maintance service Easy to make appointment, arrived on time and was greeted by Micheal and told service would take hour and half, showed me to customer waiting room, Easy to make appointment, arrived on time and was greeted by Micheal and told service would take hour and half, showed me to customer waiting room, coffee etc.. Vehicle was finished within allotted time. More
AutoButler 6 month follow up service Service Center staff is great. Interior and Exterior body wax/protection job is Excellent. However, two times had the truck in for the Auto Butler Service Center staff is great. Interior and Exterior body wax/protection job is Excellent. However, two times had the truck in for the Auto Butler service and both times the inside of the truck bed was not touched. Not even wiped out, not vacuumed out. I don't expect it to be waxed or anything but not dirtier than how it was brought in. Also putting Armor all on the side rail/steps is not a very good idea. Makes the side runner extremely slippery and dangerous if used to step into the cab. This needs to be stopped before someone gets injured. Vinyl by windshield wipers and windshield was not touched and inside window shield not cleaned. Overall a VG job on the detailing but if the goal is to get better then feedback on these other things are needed to get 5 stars. More
Great & fast Great service - very friendly and helpful and fast. Highly recommend - I will be back for my next service. Great team over there. Thank you again! Great service - very friendly and helpful and fast. Highly recommend - I will be back for my next service. Great team over there. Thank you again! More
Outstanding customer service Louis in the service center was outstanding. His communication skills were wonderful. I will definitely take my business back and refer my friends and Louis in the service center was outstanding. His communication skills were wonderful. I will definitely take my business back and refer my friends and family there as well. More
Very hard to get a hold of the service writer poor response It took the service writer too long to respond to calls and he was not familiar with the service request. He was more concerned with getting me out of It took the service writer too long to respond to calls and he was not familiar with the service request. He was more concerned with getting me out of there then taking care of the problem More