Dublin Buick GMC Chevrolet Cadillac
Dublin, CA
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1,750 Reviews of Dublin Buick GMC Chevrolet Cadillac
Tahoe Service Cost to repair rear hatch was over $800 which is too high. On top of spending $1500 for 90k service maintenance. Took too long to service the truc Cost to repair rear hatch was over $800 which is too high. On top of spending $1500 for 90k service maintenance. Took too long to service the truck and shuttle service was no longer available. Resulting in Tom having to drive to my home using his personal car to pick me and 3 kids up. It was nice for him to do for sure. So thanks to Tom. but it was a very disorganized experience. We got a 10% discount but we are expecting more. We don’t plan to return the truck for service here again. Repair costs seem way too overinflated. More
Internet purchase, Delivered. My whole shopping, research, and purchase was handled online. 80% was texting and phone with Jonathan. This was the only model, year, color combinat My whole shopping, research, and purchase was handled online. 80% was texting and phone with Jonathan. This was the only model, year, color combination, and price that was hoping to find. (There were only a few GLA models available in my area, none close to what I wanted.) With a lot of trust on both of our parts, the Mercedes was driven over 200 miles to deliver and finish mountain of paperwork. The very professional representatives handled everything efficiently. (Sorry can't remember their names.) The car is exactly as described and shown in website photos. Although it has over 40,000 miles it looks like new. More
Maintenance - Service Mike is the most helpful and accommodating service manager I have ever dealt with. He does his job with a smile, honesty and compassion. Having y Mike is the most helpful and accommodating service manager I have ever dealt with. He does his job with a smile, honesty and compassion. Having your car out of commission is not only and inconvenience on most days but it’s also just plain frustrating however, Mike always makes sure I have all the information and ensure that I leave with a smile. More
Warranty Work Done Right My wife and I have been Dublin GMC customers for well over a decade and we have grown very attached to our service guy, Ernie Avalos, who always takes My wife and I have been Dublin GMC customers for well over a decade and we have grown very attached to our service guy, Ernie Avalos, who always takes care of us. We brought my wife's new Buick Enclave in to have the steering wheel replaced and Ernie, in typical 5-Star fashion, had the new steering wheel ready, got it swapped out and the car back to us before noon on drop off day. He always treats us like we are the most important customer he has and ALWAYS provides 5-Star service. He's the #1 reason we buy all of our cars from Dublin GMC. More
Outstanding service department Ernie makes me feel like I spent a ton of money on a new Yukon Denali when I bring in my 2013. His professionalism is outstanding. Ernie makes me feel like I spent a ton of money on a new Yukon Denali when I bring in my 2013. His professionalism is outstanding. More
New Car All of the staff I dealt with from salesman, John Teixeira to Finance Manger, Raul Perez were very professional, courteous and helpful in their positi All of the staff I dealt with from salesman, John Teixeira to Finance Manger, Raul Perez were very professional, courteous and helpful in their positions. More
Oil change and inspection Service Department is great but still have a little issue with some vibration when AC is on at a stop position. I will bring truck back to get it look Service Department is great but still have a little issue with some vibration when AC is on at a stop position. I will bring truck back to get it looked at again. More
Friendly, honest and thorough They did a great job checking out all issues that I asked for and I will definitely be back here for service in the future. They did a great job checking out all issues that I asked for and I will definitely be back here for service in the future. More
great Johnny was great! He was super nice! He even cleaned out my old car for me and put my stuff in boxes! I felt like i was very well taken care of! Johnny was great! He was super nice! He even cleaned out my old car for me and put my stuff in boxes! I felt like i was very well taken care of! More
Making appointment nightmare Took me 3 calls to get an appointment and was made wrong. Lincoln is always great to work with. All appointments including butler should online Took me 3 calls to get an appointment and was made wrong. Lincoln is always great to work with. All appointments including butler should online More