Dublin Buick GMC Chevrolet Cadillac

Great salesman but financial dept is questionable The sales rep Micheal was great really helpful and knowledgeable. Unfortunately the wait time was a bit excessive. We came to the dealership with our The sales rep Micheal was great really helpful and knowledgeable. Unfortunately the wait time was a bit excessive. We came to the dealership with our own loan to speed up the process and still waited over 5 hours to fill out our paperwork. On top of that they asked if they could try to get us a better interest rate on a loan which we said only to 2 to 3 banks is fine and our credit was ran 8 TIMES! not very satisfied they did that as I knew most of the banks they sent our information too would not approve the loan so very unsatisfied with that portion of the process. As well being very pushy about when i would be bringing the check from our bank since we have our own loan through another lender, in which I have 5 days to bring it in. As well the detailing of the car was not up to our expectations my windshield fluids sensor keeps going off and tire pressures sensors have to be fixed as well since no on was in the shop to fix those items along with a few other things that need to be fixed on the car. I will have to make several trips back to Dublin as I am from Stockton which is anywhere from 45 mins to hour and half or more drive there and back depending on traffic. More

Simply the Best! I love bringing my Cadillac ATS for service at this dealership. Mike Gress is always very courteous, professional, and very nice. My car is always ve I love bringing my Cadillac ATS for service at this dealership. Mike Gress is always very courteous, professional, and very nice. My car is always very well taken care of. I will be a customer for life! More

Excellent Advisor Michael Gress was my advisor and was very professional and friendly when I arrived to drop my car off for it's service, He took the time to explain m Michael Gress was my advisor and was very professional and friendly when I arrived to drop my car off for it's service, He took the time to explain my car service and was very helpful. More

great service David is a nice person who give me a good advice and good estimate. I am satisfied with the whole work. except the car wash and internal clean up st David is a nice person who give me a good advice and good estimate. I am satisfied with the whole work. except the car wash and internal clean up still have some left over. More

quick polite and efficient Easy to sign in, quick service, and open at convenient times. I was met at arrival and was dealt with politely and efficiently, went well. Easy to sign in, quick service, and open at convenient times. I was met at arrival and was dealt with politely and efficiently, went well. More

Great customer service! We bought our Cadillac Escalade from this dealership and have had a great experience each time we’ve been there (and even on the phone with them). Thi We bought our Cadillac Escalade from this dealership and have had a great experience each time we’ve been there (and even on the phone with them). This is what every dealership should strive to be like! Will continue to bring my vehicle there for services. More

Brake recall and general maintenance David Urbach was courteous and took care of all the needed maintenance also suggested a few helpful things like wiper blades gave me a complete print David Urbach was courteous and took care of all the needed maintenance also suggested a few helpful things like wiper blades gave me a complete print out up to date. THANKS for the help it was the only day I could get this vehicle in More

Treated like family Received great service from Joe Mesa and Ivan Valencia! Would definitely recommend this dealership and these wonderful gentlemen to any of my friends, Received great service from Joe Mesa and Ivan Valencia! Would definitely recommend this dealership and these wonderful gentlemen to any of my friends, co-workers and family. I appreciate how they took care of me and made me feel like family. Joe even gave me and my son lunch since we were there for awhile. Will definitely be back in the future! More

Dublin Infiniti Very cordial and well trained service staff ready to help and meet the customers needs. Always trying to meet the needs of the customer and find ways Very cordial and well trained service staff ready to help and meet the customers needs. Always trying to meet the needs of the customer and find ways to cut costs to the customer. More

Excellent cutomer service. My email with the internet manager was answered in a timely manner and contained helpful information. The salesman, Roy Montana, was professional and My email with the internet manager was answered in a timely manner and contained helpful information. The salesman, Roy Montana, was professional and knowledgeable about the vehicle. He offered information during and after the sale. My only criticism would be that the time spent waiting to be helped in the financing department was a bit long. Overall, it was a good car-buying experience. I would definitely consider the store for future purchases. More