Driveway - Online Convenience Delivered
Portland, OR
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No pressure purchase! Communication was very good and prompt via phone and texting. Purchase was done more via texting than phone. Had more pictures sent to me than wer Communication was very good and prompt via phone and texting. Purchase was done more via texting than phone. Had more pictures sent to me than were on to web site. Delivery of vehicle took a bit longer than expected. Front window was chipped when arrived, Driveway sent me a check to have it fixed. Happy with purchase! More
The overall experience was very good. In specific, some if the team members do not respond to questions in a timely manner. Diane Clawsen was wonderful at her job and attempted to help In specific, some if the team members do not respond to questions in a timely manner. Diane Clawsen was wonderful at her job and attempted to help troubleshoot where others were not so effective. Although i now have my new vehicle, I'm still waiting for anyone to respond to my request for pickup / buy my old vehicle. The application and photos have been completed, yet almost 2 weeks have pasted and no response. Thank you Diane C. More
The staff was nice, but I feel that they would do better to reduce the number of people that you have to deal with to get the purchase completed. Also, Ithey had a problem figuring the amount of taxes for m to reduce the number of people that you have to deal with to get the purchase completed. Also, Ithey had a problem figuring the amount of taxes for my state and county. I provided a link to the statute explaining how a tag transfer works but they required me to pay the extra tax stating that once the car was registered any overpayment will be refunded. We'll see. More
My husband and I used this place because he is out of town a lot and the time to shop for a car is hard to come by. We found a car - promised multiple delivery dates. Oh and the stress of them telling u town a lot and the time to shop for a car is hard to come by. We found a car - promised multiple delivery dates. Oh and the stress of them telling us our cell verification was 200 miles from home had to have a manager call but never did, forgetting the details of job changes, our income was not verified via W-2’s. We couldn’t secure the car without a deposit RIGHT away. We got 3 different dates for “pickup” of the car and none of those were true. Scheduled delivery from a local dealership and well I took an hour off of work to be here and it’s not here. Got 2 emails and a text for delivery - nothing. Called the local Lithia dealership and they can’t find the car. So shocking. Stay away from this place! They promise everything and deliver trash. Sitting here just wondering what the car is going to be like…probably infested with needles and has a salvage title. This place is a joke. More
I have completed two transactions with Driveway to date. Both have been seamless and hassle free! When looking for quotes for the vehicles I was selling, Driveway came out on top both times with no gimmicks Both have been seamless and hassle free! When looking for quotes for the vehicles I was selling, Driveway came out on top both times with no gimmicks or processing fees to complete paperwork. When it came time to get paid, funds were transferred into my account in a matter of seconds! I highly recommend dealing with Driveway! More

