Back

Driveway - Online Convenience Delivered

Portland, OR

4.1
962 Reviews

No Retail Location

Portland, OR

97225

Directions

By Type

Showing 962 reviews

February 02, 2022

Experience was very easy, all people involved were so helpful and very understanding, will be telling other people about my dealings with how easy it was to sell my vehicle. Thank you More

by simmypeacock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Star, Aaron, Teresa, Sebastian
Feb 02, 2022 -

Driveway - Online Convenience Delivered responded

The future looks bright, Simmy! 😊🌟 It's no surprise that our team of all-stars rocked your appointment. Thank you for choosing Driveway and we hope to earn your business again in the future.

February 02, 2022

Quick, honest and easy. I will probably never sell to a dealer again. It took less than a week to initiate the sale and receive my paycheck. Don’t hesitate! More

by Omba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Loeffler, Holly
Feb 02, 2022 -

Driveway - Online Convenience Delivered responded

Welcome to Driveway, Omba! Cheers to your first #AutoDoneEasy experience with us. May there be many more in the future 🥂

February 02, 2022

Do not use this company! Took over 3 months to get the paperwork. My truck was sitting for 2 months and I couldn't drive it because they messed up the paperwork from the previous owner. More

by markz_4contact
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
Feb 02, 2022 -

markz_4contact responded

Because of how poorly the transaction went, your hollow apologies, and your, "tough luck, we've got your money" attitude, I would not recommend anyone to use this service and will at any opportunity tell anyone not to use Driveway.

Feb 02, 2022 -

Driveway - Online Convenience Delivered responded

Hello! As a valued customer, your unsatisfactory experience is not acceptable by our usual standards. We understand your frustration and invite you to email us at customercare@driveway.com for urgent escalation of the DMV issues in question.

Feb 03, 2022 -

markz_4contact responded

It's simple, all I want 1) is a temp registration so I can drive the truck I paid for 3 months ago. 2) If you can't do #1, I want compensation for not being able to use my truck since 12/20/21. 3) If you can't do that, I want to return the truck and get my money back. Pick one, I don't care! All I want is what I paid for, is that really too much to ask?!

Feb 03, 2022 -

Driveway - Online Convenience Delivered responded

Your concerns are important to us and we are committed to provide proper resolution. Please email customercare@driveway.com with your primary contact information and our team will assist you.

February 02, 2022

Best experience ever when it comes selling a vehicle would go through them 1000% fast and efficient just the way selling a car should be <3 More

by Duarteapex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefree
Feb 02, 2022 -

Driveway - Online Convenience Delivered responded

Thank you for the 5-star review and we look forward to more sales exchanges together in the future!

February 01, 2022

I had a great experience selling my car to Driveway. It was a simple, seamless process. From getting the highest offer to dropping off the car, I highly recommend their service. More

by Sino525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique, Amanda, Rafael
Feb 02, 2022 -

Driveway - Online Convenience Delivered responded

Thank you for taking the time to leave us feedback, Sino! We're happy knowing that your Driveway experience was 5-star worthy. #AutoDoneEasy 🤩🏆

January 31, 2022

So easy and quick! Pick up was a breeze to arrange and Armani was very friendly. More

by 6stringluke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daja Robertson, Brandy Kimble, Armani
Jan 31, 2022 -

Driveway - Online Convenience Delivered responded

Cheers to a successful #AutoDoneEasy experience with Driveway! Thank you for the shoutout to our amazing team members Daja, Brandy and Armani ✅🤝

January 31, 2022

Working with Driveway was so fast and easy. I was so surprised to find our truck was valued and was given a firm quote both my husband I were happy to accept. We've already recommended to others and wo More

by Sm05chandler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Kiley
Feb 01, 2022 -

Driveway - Online Convenience Delivered responded

Excuse us while we celebrate another successful #AutoDoneEasy sale 💃🕺 Thank you for choosing Driveway!

January 30, 2022

Everyone at Driveway has been extremely helpful in the process of selling my car. Great and fast customer service. I had a wonderful experience with all the people that helped me along the way - extremely More

by iamkateria
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nina Schey, Nicholas Loeffler
Jan 31, 2022 -

Driveway - Online Convenience Delivered responded

Hats off to you, Kateria for sharing your 5-star Driveway experience! We're thrilled to know that Nina and Nicholas handled your appointment smoothly answering any questions during the process. Safe travels and we hope this is the first of many future deals together!

January 29, 2022

Fast, easy, friendly, and comes straight to you and explain all the paperwork. I highly recommend to anyone looking to sell/trade or even buy from driveway.com More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 31, 2022 -

Driveway - Online Convenience Delivered responded

Thank you for the five stars and choosing Driveway, J! Glad we could give you fast, friendly, and convenient service #AutoDoneEasy

January 29, 2022

The Communication with getting my car delivered did not happen I had to pick my car up myself More

by Jamesusmc1038
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent
Jan 31, 2022 -

Driveway - Online Convenience Delivered responded

Hi James, Feedback is crucial to our success which we will use to help us improve moving forward. We understand your frustration and invite you to email us at customercare@driveway.com regarding your experience.

...
91
...