Driveway - Online Convenience Delivered
Portland, OR
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Have purchased three autos from Driveway. Aaron and his DFW delivery team are awesome insuring every step is customer oriented. Josh in Oregon has been great at helping through the buying pro Aaron and his DFW delivery team are awesome insuring every step is customer oriented. Josh in Oregon has been great at helping through the buying process. Highly recommend Driveway.com and Lithia auto group of dealerships. More
This dealership doesn’t commute at all. Very hard to get a straight answer period. They never return phone calls, text messages, or even emails. My vehicle I purchased took over a month Very hard to get a straight answer period. They never return phone calls, text messages, or even emails. My vehicle I purchased took over a month to get to me, I was told that I would receive the vehicle I purchased in a week. Then the vehicle I got had all kinds of problems with it and had to wait another two weeks for the dealership it was sent to for them to fix it. The driveway representative I finally ended up with did communicate with me but it was like pulling teeth to get a response. I was passed around by driveway like a cheap date. I spoke to seven different driveway people until I got some progress. Then driveway did not communicate with the hub that the truck was sent to. Now I’m not getting any response from driveway (the person I dealt with) about reimbursement for the rental car I had to have for six weeks, a spare tire, and truck payments that I was told that he’d pay for the delays in getting my vehicle. Plus, the dealership I bought this truck from also promised me that they would take some of the sticker price off the truck for the condition it was sent out to me in. Yet they won’t answer or return a call. This has been the absolute worst car buying experience I’ve ever had and will not recommend or use driveway again unless there is some serious compensation in the purchasing process. More
Excellent service. Process was easy and smooth. Jonathon was very professional and curteous. Would definitely recommend to friends and family. Process was easy and smooth. Jonathon was very professional and curteous. Would definitely recommend to friends and family. More
I understand life happens and things don’t always go as planned, but i had zero issues with Driveway. Truthfully a great experience through and through. Everyone was super friendly and easy to talk to. Not planned, but i had zero issues with Driveway. Truthfully a great experience through and through. Everyone was super friendly and easy to talk to. Not to mention i got my car WAY before the original estimated time of delivery. Super happy with how it went. More
Today I sold my second car to driveway. Requested Alex again, because he provided an excellent service the first time. He didn’t disappoint us! Excellent customer service! Thank you Alex again, because he provided an excellent service the first time. He didn’t disappoint us! Excellent customer service! Thank you Alex More
Jack from Driveway came to inspect the car, he was punctual, informed in advance about arrival and explained each step of the process in detail. The transaction was smooth, hassle free and a pleasant punctual, informed in advance about arrival and explained each step of the process in detail. The transaction was smooth, hassle free and a pleasant experience. They came, inspected the vehicle, took it for a short test drive, we signed the papers, check was delivered and they drove off with the vehicle; in & out in 20 mins. Their valuation of the car was the best amongst all others (online as well as physical dealers), definitely recommended and will do business with them again. More