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Driveway - Online Convenience Delivered

Portland, OR

4.2
965 Reviews

No Retail Location

Portland, OR

97225

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Showing 965 reviews

February 16, 2022

Have purchased three autos from Driveway. Aaron and his DFW delivery team are awesome insuring every step is customer oriented. Josh in Oregon has been great at helping through the buying pro More

by Kronborg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh M in the Oregon office, Aaron at the DFW delivery location
Feb 16, 2022 -

Driveway - Online Convenience Delivered responded

Customer loyalty for the win 🙌🏼 Thank you for choosing Driveway and vouching for our #AutoDoneEasy experience. We're blessed to have customer service superstars like Aaron and Josh on the squad!

February 16, 2022

This dealership doesn’t commute at all. Very hard to get a straight answer period. They never return phone calls, text messages, or even emails. My vehicle I purchased took over a month More

by globugrules
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Bauer, Seadisha, Antonio, Joanne, Ted
Feb 16, 2022 -

Driveway - Online Convenience Delivered responded

We apologize for your unsatisfactory experience and will use all feedback to improve moving forward. This communication will be escalated to the team for complete resolution. Please send an email to Customer Care at the following address, customercare@driveway.com with suggested information such as contact details and your order number (if known).

February 14, 2022

driveway is a very good company and gives what your car the value above the retail market More

by wendy-000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris
Feb 14, 2022 -

Driveway - Online Convenience Delivered responded

We appreciate your compliments, Wendy. Safe and adventurous travels!

February 14, 2022

Excellent service. Process was easy and smooth. Jonathon was very professional and curteous. Would definitely recommend to friends and family. More

by I_am_aurelian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon
Feb 14, 2022 -

Driveway - Online Convenience Delivered responded

We appreciate your rating and thank you for choosing Driveway! #AutoDoneEasy 🚙✔

February 13, 2022

I recommend to deals with them. They are professional and they know what they doing. Thank you. More

by Mohammed Al Hasoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 14, 2022 -

Driveway - Online Convenience Delivered responded

Thank you for being our customer, Mohammad. Happy travels to you! 😊✌🏼

February 12, 2022

I understand life happens and things don’t always go as planned, but i had zero issues with Driveway. Truthfully a great experience through and through. Everyone was super friendly and easy to talk to. Not More

by vbcorrie12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabella, Alex, Mohamad, Nancy, Tanya.
Feb 14, 2022 -

Driveway - Online Convenience Delivered responded

We love a smooth sailing #AutoDoneEasy experience. Thank you for cruising by to leave your 5-star review! 🚘⛽

February 12, 2022

Today I sold my second car to driveway. Requested Alex again, because he provided an excellent service the first time. He didn’t disappoint us! Excellent customer service! Thank you Alex More

by Zallo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 14, 2022 -

Driveway - Online Convenience Delivered responded

Alex is a natural with customers so it's no wonder that he is requested by name. Thank you for sharing your #AutoDoneEasy experience, Zallo. It's a pleasure to do business with you 🤝🏼🚘

February 12, 2022

Super easy process. The process was really really really really really really really really enjoyable More

by Antoniofls11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lalo
Feb 14, 2022 -

Driveway - Online Convenience Delivered responded

Thank you for choosing Driveway, Antonio, safe and happy travels! 😃👋🏼

February 11, 2022

Jack from Driveway came to inspect the car, he was punctual, informed in advance about arrival and explained each step of the process in detail. The transaction was smooth, hassle free and a pleasant More

by Aarohi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Feb 11, 2022 -

Driveway - Online Convenience Delivered responded

Thank you for choosing Driveway, Aarohi! Your feedback is much appreciated and we look forward to your next #AutoDoneEasy experience with us 🚗💥

February 11, 2022

It was very easy process and Luis was very nice and helpful in explaining the process. More

by senthil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Feb 11, 2022 -

Driveway - Online Convenience Delivered responded

We appreciate your feedback and thank you for choosing Driveway!

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