Driveway - Online Convenience Delivered

Phenomenal experience using Driveway to sell our F150. Haven't run into a company in years that prioritizes customer service the way Driveway has. Each one of their team members impressed me thoroughly Haven't run into a company in years that prioritizes customer service the way Driveway has. Each one of their team members impressed me thoroughly, especially Dillon and Tim, who were part of the team who picked up the vehicle. More

My experience was okay. I shared my concerns and thoughts about the company with a customer service representative in a follow up call after I sold my car. I am sure this co I shared my concerns and thoughts about the company with a customer service representative in a follow up call after I sold my car. I am sure this company will be dominating the market soon. More

No! !!!!!! Run and never buy a car here. It has been nothing but a huge headache. From incompetence throughout the whole paperwork process, delivery at my !!!!!! Run and never buy a car here. It has been nothing but a huge headache. From incompetence throughout the whole paperwork process, delivery at my house with no notification, no temp tags, no spare key, STILL have no tags almost 60 days later. Have owned car for less than 2 months and have needed to bring it to shop twice. Was literally driving with a car that had the front assist go out while I was driving and cause a dangerous situation. 60 day warranty covers NOTHING. This is been one of my biggest regrets dealing with this horrible company. RUN!!!!!!! More

Excellent customer service. Friendly and professional staff. Made the car buying process easy and enjoyable Friendly and professional staff. Made the car buying process easy and enjoyable More

Amazing, the dealership was great in finding me a wonderful vehicle. I was absolutely able to get the vehicle that I was expecting and then they superseded those expectations. wonderful vehicle. I was absolutely able to get the vehicle that I was expecting and then they superseded those expectations. More

If I could rate this company -100 starts I would. I am getting the run around with my car. Nobody can tell me where my plates are and than someone named Frieda jones was so rude and disrespectful. Sh I am getting the run around with my car. Nobody can tell me where my plates are and than someone named Frieda jones was so rude and disrespectful. She did not hear me out and then when I was talking she said okay bye bye. She literally just hung up on me. My car has been ready for pick up for about 3 days, I cannot pick it up without temp tags. This company has the worst communication I have every seen in my life. I had to call when I was getting my car, I had to call and see if my car was even shipped yet and more. Every step of the way I had to call no one communicated anything. Do not use this company, it will take forever for you to get your car. More

Driveway is an amazing dealership! The reps worked hard to get me riding. Thanks for all the help. The reps worked hard to get me riding. Thanks for all the help. More

Super easy up to the point of vehicle delivery. Went through numerous representatives about issues with vehicle. By chance directed to Isaac, who actually returned calls and went forward to remed Went through numerous representatives about issues with vehicle. By chance directed to Isaac, who actually returned calls and went forward to remedy ALL the problems. Finished with Eli and 5 months later it is right. Without these two gentlemen things would still not be resolved. More

This was my first time using Driveway. They purchased my 2022 Toyota Tundra at a very fair price (better than Carvana and Vroom). They communicated very efficiently and it was a super ea They purchased my 2022 Toyota Tundra at a very fair price (better than Carvana and Vroom). They communicated very efficiently and it was a super easy process from beginning to end. Two friendly drivers (Hi Tim and Dillon) came to my house as scheduled and my funds were in my bank account within minutes. I even received a follow-up phone call from their satisfaction department (Hi Eli) to see how everything went and if I felt they could improve upon anything, which I truthfully answered with a NO. I HIGHLY encourage Driveway for your automobile needs. Thank you, Driveway! More

Being able to purchase a vehicle from my couch was amazing and less time consuming then dealing with a dealership. My car arrived on time, and I only had very minor issues that were quickly resolved w amazing and less time consuming then dealing with a dealership. My car arrived on time, and I only had very minor issues that were quickly resolved with the help from Eli! He is hands down the best agent with the company!! 10/10 More