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Driveway - Online Convenience Delivered

Portland, OR

4.1
963 Reviews

No Retail Location

Portland, OR

97225

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Showing 963 reviews

May 24, 2024

Easy and convenient. Great and friendly customer service. Definitely recommend!! I will be using them gift my next car. More

by ldgriffith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Philip Yasko, Matthew, others
May 25, 2024 -

Driveway - Online Convenience Delivered responded

Travel well as you zoom around town in your Toyota Camry, Linda. We are truly proud to receive this sentiment of happiness for providing an easy, convenient, and friendly customer journey. as your order was fulfilled by our selling store in New Jersey.

May 24, 2024

Easy to work with but car delivered with no paperwork. Process too long. Missing warranty information. More

by bechardl2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyene
May 24, 2024 -

Driveway - Online Convenience Delivered responded

Congratulations on the arrival of your Cadillac XT4, Linda! We understand that there are some concerns about your customer journey and have opened support ticket CSR-33420 to have a post-delivery team member review your case activity. Thank you for the alert and your cooperation as everything was processed for the SUV's order fulfillment by our selling store in Texas.

May 23, 2024

Extremely smooth and easy process. The car was delivered relatively quickly and in great condition. The best part are the people, each employee was kind, helpful, and quick to respond. More

by Bonifacioaaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Na’ai, Yankiel, Bryan, Juan, Kyle
May 23, 2024 -

Driveway - Online Convenience Delivered responded

Safe travels as you hit the streets in your Honda Civic, Aaron! Thank you for the opportunity to process the order of your Sedan fulfilled by our selling store in Pennsylvania. We will share this kind sentiment with your assigned team who ensured a smooth, helpful, and responsive customer journey.

May 23, 2024

The process was fast and communication was clear and direct and friendly, Car buying if better this way. More

by ymi2shady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
May 23, 2024 -

Driveway - Online Convenience Delivered responded

Fire up your favorite playlist of jams and enjoy road tripping in your Acura RDX, Darien. It was our pleasure to work with you in collaboration with our selling store in Texas to bring the SUV home. We are thrilled to know that you found value and convenience with e-commerce vehicle shopping!

May 20, 2024

Every step was easy. Majority of the process was through text and I probably only had to talk on the phone 3x. The service was amazing. Id like to shout out Marcus, Jack, More

by Micolaus Montgomery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus, Jack, Cheyenne
May 21, 2024 -

Driveway - Online Convenience Delivered responded

Teamwork makes the dreamwork and contributed to the success of bringing home your Dodge Challenger, Micolaus! Our agents will be happy to receive this 5-star rating for making the in-state purchase of your Coupe helpful and stress free.

May 17, 2024

A wonderful experience. I was apprehensive at first, not sure what To expect, but the entire process was smooth and easy. From start to finish it, it took approximately two More

by buddysrv33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murad, Alyssa, Lidia, Na’ai, Melissa. Each was polite, courteous and friendly. Wonderful people.
May 17, 2024 -

Driveway - Online Convenience Delivered responded

Cheers to the end of your vehicle search and welcoming a Dodge Challenger home, John! Thank you for your cooperation and patience extended to your assigned team at every turn. The Coupe arrived safely from our selling store in Michigan, and we appreciate your recommendation of our service to others.

May 17, 2024

Best selection we could find online. Got delivered a great car as we expected. Easy sales process. Very good phone support. Contracting does require that you drive around a bit, especial More

by rjmassie404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeShaun
May 17, 2024 -

Driveway - Online Convenience Delivered responded

Welcome and congratulations, Roy! It was a pleasure to guide the trade in of your Jeep Patriot for a Toyota Camry. The Sedan was pulled from our selling store in New Jersey and we're happy that you found the best selection of vehicles with us adding to the mood of satisfaction.

May 16, 2024

The crew at driveway are amazing they assist you in every step, and make sure all your questions are answered. They made purchasing online easy. More

by Beatriz_f26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
May 16, 2024 -

Driveway - Online Convenience Delivered responded

It was our pleasure to provide order assistance with your Jeep Wrangler Unlimited Sahara, Beatriz. Thank you for alerting us in order to take the next steps and completely resolve the matter.

May 16, 2024

All 4 tires had a slow leak when I received the car. I didn’t realize it. I thought maybe the tire pressure was low from just sitting on the lot. I filled them up and the pressure was fine…until it wasn More

by FevahOnline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Broderick
May 17, 2024 -

Driveway - Online Convenience Delivered responded

Hi David, Thank you for the purchase of your 2020 Lincoln MKZ from our selling store inventory in Pennsylvania. Your feedback was escalated under support request. CSR-32999. All order activity and notes have been reviewed in detail noting delivery was completed on 4/24 with a deadline of 5/1 to report any vehicle issues needing attention. Unfortunately, the concerns about tire pressure were brought to our attention outside of the 7-Day window on 5/13. We apologize for your frustration and the impact on your customer experience.

May 15, 2024

Staff was very easy to work with and made the process as smooth as possible. More

by forrest.anderson1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker
May 15, 2024 -

Driveway - Online Convenience Delivered responded

We are delighted that the trade-in of your Nissan Kicks for a Ford Explorer was smooth sailing, Forrest. Thank you for your cooperation and allowing every team member to fulfill their portion of the order as the SUV made its way from our selling store in Florida.

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