Driveway - Online Convenience Delivered

I got 5k less. My loan amount could have matched as car is brand new My loan amount could have matched as car is brand new More

I went online to sell my car and no one from the company got back to me. I emailed, called and texted multiple times. Finally I got ahold of Saxton, who was able to help me get the selling process started. got back to me. I emailed, called and texted multiple times. Finally I got ahold of Saxton, who was able to help me get the selling process started. I then worked with Anthony to schedule dropping off my car, payment, etc. Anthony was very nice but I feel like this company hasn't figured out the process yet. At the end of the day I sold my car for the price they gave me. More

Great experience selling my car through Driveway! Fast, easy and kept updated throughout the process. Fast, easy and kept updated throughout the process. More

The entire process was very easy, you add all the information to your online account and get clear transparent pricing for your trade-in. You can schedule online, but the only issue was having to res information to your online account and get clear transparent pricing for your trade-in. You can schedule online, but the only issue was having to reschedule was near impossible unless you wanted to cancel. I couldn’t get an option to change my appointment because when you try to call in they keep transferring you to another department but at end of the day I ended up keeping the original appointment and made it work and the whole process was easy. More

this was a very easy process. My agent had great customer service. I’ve already referred others. My agent had great customer service. I’ve already referred others. More

Very easy, fast, and convenient. No complaints at all, although I had never heard of Driveway before. No complaints at all, although I had never heard of Driveway before. More

Very easy to deal with honored the price they quoted to buy my vehicle very happy with their service buy my vehicle very happy with their service More

I worked with Driveway after getting multiple quotes from other companies (Shift/Carmax/KBB/etc) and Driveway beat the competitors by far on offering price to sell them my vehicle. I am out of their market a other companies (Shift/Carmax/KBB/etc) and Driveway beat the competitors by far on offering price to sell them my vehicle. I am out of their market area but they were still able to work with me efficiently to sell my vehicle. My advisor Kayleen was very thorough explaining the process and timeline estimate and what was needed. They sent the paperwork to me overnight with paid shipping return with tracking so I could ensure the documentation got back safely. The payment was in my account before the estimated 3-5 business days and they worked with me to get my vehicle picked up as soon as possible before I was out of town. The one area of improvement I would recommend is adding in a verification to check with the customer of where the paperwork should be sent as they sent it to my old address on accident. This was quickly rectified as they immediately sent me another copy of the paperwork which arrived the next morning by UPS next day air. Other than that minor hiccup, the process was smooth and easy! More

Fast, efficient and easy! They gave us the BEST price for our vehicle, and we got at last 10 other quotes! They gave us the BEST price for our vehicle, and we got at last 10 other quotes! More

I made my deposit on feb 26th got car mar 16. Thought the process would have been a bit quicker but I still saved money and didn’t have to deal with haggling and all the extras dealerships in my Thought the process would have been a bit quicker but I still saved money and didn’t have to deal with haggling and all the extras dealerships in my area were trying to add on to the sale. Unfortunately after 2 weeks someone rear ended me at a stoplight. More