Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Driveway - Online Convenience Delivered
Portland, OR
1,698 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 1,698 reviews
December 31, 2024
Despite the fact that Driveway has had some pretty negative reviews on other sites, my experience was excellent. Admittedly I havent received my permanent registration yet but its only been 5 days an negative reviews on other sites, my experience was excellent. Admittedly I havent received my permanent registration yet but its only been 5 days and that wouldnt be expected to be completed for 3-4 weeks. Everyone I spoke with was helpful and accommodating. Kim, Amar, Parker and Cheyenne couldnt have been more professional. Driveway broke with protocol and allowed me to pick up the car myself and pay at the dealership. It was an out of state purchase making it more complicated but it went smoothly. I have no complaints providing my registration is completed on time. I was very happy with their virtual assessment and valuation of my car. I would use this service again. More
by Fmpecrc
Employees Worked With
Parker, Amar, Kim , Cheyenne
December 30, 2024
Amanda was excellent to work with as was Alden. They listened to my concerns and provided a smooth buying process. Amanda especially went the extra mile to make sure I got the best terms possible o They listened to my concerns and provided a smooth buying process. Amanda especially went the extra mile to make sure I got the best terms possible on my purchase. Highly recommend. More
by AJ242024
Employees Worked With
Amanda, Alden
December 30, 2024
They take your money and then promise delivery time and dates and they never show up I purchased 3 vehicles before Christmas and have still not received any of them I don't recommend them what so ever wors dates and they never show up I purchased 3 vehicles before Christmas and have still not received any of them I don't recommend them what so ever worse service ever More
by millerlester958
Employees Worked With
Elizabeth
December 29, 2024
Kevin was great to work with and very communicative and provided updates through the delivery of the vehicle. The entire team during the process was very easy to work with. provided updates through the delivery of the vehicle. The entire team during the process was very easy to work with. More
by sara.quitugua9292
Employees Worked With
Kevin, Amanda, Cheyenne
December 24, 2024
Easiest car purchase ever. I worked with Edward and Cheyenne. They were both readily available at all times and incredibly helpful. Highly recommended buying through Driveway. I worked with Edward and Cheyenne. They were both readily available at all times and incredibly helpful. Highly recommended buying through Driveway. More
by Taryn.merithar
Employees Worked With
Cheyenne, Edward
December 23, 2024
Driveway was very easy and quick with buying a vehicle. Cheyenne was very nice and helpful with any questions I had. Highly recommend using Driveway to purchase a vehicle. Cheyenne was very nice and helpful with any questions I had. Highly recommend using Driveway to purchase a vehicle. More
by Alec Westbrook
Employees Worked With
Cheyenne, Oliver, Jacklyn, Robert
December 23, 2024
Rachel is so wonderful and helpful! She is helping me at the beginning stages of the process, and I couldn’t be happier! Can’t wait to finalize everything soon! She is helping me at the beginning stages of the process, and I couldn’t be happier! Can’t wait to finalize everything soon! More
by Alberto
Employees Worked With
Rachel
December 22, 2024
I financed my car with Driveway. I decided to sell to them to make the transaction easier. When I put in my car's details to get an offer, I was conservative and estimated that my ca I decided to sell to them to make the transaction easier. When I put in my car's details to get an offer, I was conservative and estimated that my car was in good condition. However, after submitting the photos for the virtual inspection, Driveway determined that my car was in great condition. I asked several time how that would affect my offer. Each time I was told that my offer would not change if the virtual inspection results came back as good or great. I was not given a reason for this, nor was I shown their policy on it (if any). I am extremely disappointed. All I wanted was for the offer to match the payoff quote. It was only about an $800 difference. Overall, the process was slow but easy. They also contacted me using several different employees. I wish I only had to work with 1 person. My advice to anyone considering selling their car to Driveway is just overestimate your car's condition. Don't get duped like I did. More
by bngate
Employees Worked With
David, Justin, Ola, Hannah
