Driveway - Online Convenience Delivered

Driveway - Online Convenience Delivered responded

Thank you for your feedback. We’re truly sorry to hear about the delays you’ve experienced with the title and plates. We understand how frustrating it is not to be able to drive your car during this time, and we apologize for the lack of communication regarding these issues. To assist you further, please provide any of the following contact information that belongs to the purchaser listed on the buyer's proposal: an order or vehicle VIN number, full first and last name, primary phone number, or email address. Once received, a support request will be created with this review uploaded for team reference while resolution takes place.

Driveway - Online Convenience Delivered responded

Thank you, Annie, for sharing your experience! We're glad to hear that we could make the online car-buying process smooth and straightforward for you. It’s great to know you’re now comfortable with buying a car online and would consider doing it again. If you need any help in the future, we’re always here for you. Enjoy your new vehicle!

Driveway - Online Convenience Delivered responded

Thank you for your enthusiastic review! We’re thrilled to hear that you’ve had such a positive experience with us. Mireya and the team will be delighted to know they made a difference in your car-buying journey. We appreciate your kind words and are here for you anytime you need assistance in the future. Enjoy your new car!

Driveway - Online Convenience Delivered responded

Thank you so much for your kind words! We’re thrilled to hear that our team went above and beyond to ensure your experience was positive. It’s great to know that we were able to address the issues promptly and provide the support you needed. Your recommendation means a lot to us, and we’re here for you if you need anything else in the future. Thanks again for choosing Driveway!

Driveway - Online Convenience Delivered responded

Hi Brad, Thank you for your wonderful feedback! We’re thrilled to hear that you were pleased with the ease of purchasing your vehicle online and that our team was pleasant and helpful throughout the process. It’s great to know that you love your new car! If you need anything else or have any questions in the future, don’t hesitate to reach out. Thanks again for choosing Driveway!

Driveway - Online Convenience Delivered responded

Hi Allen, Thank you for your feedback! We’re delighted to hear that you found the process easy and that we were able to address your needs efficiently. It’s great to know that the time we estimated was even less than you expected. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. Thanks for choosing Driveway!

Driveway - Online Convenience Delivered responded

Hi Rajesh, Thank you for your kind words! We’re thrilled to hear that Driveway made it easy for you to find a great vehicle and that our team was always available to assist you. Your satisfaction means a lot to us, and we’re grateful for the opportunity to help. If you need anything else or have any questions in the future, please feel free to reach out. Thanks again for choosing Driveway! 😊

Driveway - Online Convenience Delivered responded

Hi there, Thank you for your feedback! We’re delighted to hear that Kasandra provided timely responses to your follow-up questions and made your first online vehicle shopping experience smooth. We appreciate your kind words and are glad we could assist you effectively. If you have any more questions or need further assistance, feel free to reach out.

Driveway - Online Convenience Delivered responded

Hi there, Thank you for your wonderful feedback! We’re thrilled to hear that Lidia provided you with exceptional service and that you appreciated her efforts. We agree that those who go above and beyond truly deserve recognition. We’ll make sure to pass along your thanks to Lidia and let her know how much her support meant to you. If you need any further assistance or have additional questions, please don’t hesitate to reach out.

Driveway - Online Convenience Delivered responded

Hi there, Thank you for your feedback! We’re thrilled to hear that you found the process quick and easy, and that we were able to accommodate your schedule without making you feel rushed. It’s important to us that our customers have a smooth and comfortable experience. If you need any further assistance or have additional questions, please feel free to reach out. We’re here to help!