Driveway - Online Convenience Delivered

Going above and beyond for a great experience. Not only did I love the selection of cars available, Driveway was EXTREMELY easy to work with! It was super convenient to be able to use text as well Not only did I love the selection of cars available, Driveway was EXTREMELY easy to work with! It was super convenient to be able to use text as well, as I am a mother of three always on the go. The dealership Driveway got the car from actually gave Driveway inaccurate information about the car's ability to produce heat and on delivery, this was discovered. Driveway handled it IMMEDIATELY and got us into the shop and had it fixed by the next day. They overnighted me a check for the work the car needed. A huge shout out to Corey with the Driveway team and Kasandra in the post-delivery satisfaction team for making this a smooth and easy process. 10/10 recommend and would use them again. More

I appreciate you all for your help, patience, and kindness in getting my new car! kindness in getting my new car! More

Amanda was incredible! ! She was very patient with me asking all of my questions and extremely informative when answering those questions. After a few minutes of speaking I ! She was very patient with me asking all of my questions and extremely informative when answering those questions. After a few minutes of speaking I felt as if I was chatting with a close friend that was helping me purchase my next vehicle. Great experience. More

Communication was very unclear and inconsistent. I didn’t have a dedicated person, so my Point of contact kept changing, Email correspondence was to a generic inbox - never surre who was responding I didn’t have a dedicated person, so my Point of contact kept changing, Email correspondence was to a generic inbox - never surre who was responding and whether or not anyone actually was reading my questions / requests. I had to ask the same question 3 or 4 times before anyone even answered. The offer price to buy my car was competitive, but haven’t decided if it was worth the hassle of dealing with the poor customer service. More

Bailey and Rachel were extremely helpful and supportive. Both were very knowledgeable about the process and current car market. Both were very knowledgeable about the process and current car market. More

Online convenience was super easy and fast. I would recommend to any one trying to buy a vehicle I would recommend to any one trying to buy a vehicle More

I am extremely pleased with how convenient the online process was, will definitely be recommending to other people I know looking for a vehicle process was, will definitely be recommending to other people I know looking for a vehicle More

Amanda was absolutely fantastic in all aspects of the experience. She spent time to ensure I understood the entire process from preliminary steps (securing my state drivers license after moving from out experience. She spent time to ensure I understood the entire process from preliminary steps (securing my state drivers license after moving from out of state) all the way through selecting a vehicle and coordinating with the dealership. I had multiple questions regarding the timing of this process and she answered all of my questions confidently and with great accuracy. I cannot thank her enough for the fantastic customer service I’ve experienced with her as my assigned agent. More

Amanda was very helpful and made sure that our experience was easy and she also made sure we go the best deals that we didnt even know about! was easy and she also made sure we go the best deals that we didnt even know about! More

They make it easy and work with you to help put you in a ride And help In any way they can ride And help In any way they can More