Driveway - Online Convenience Delivered

This far I find the car buying experience good, but I haven't received the car yet. There have been little hiccups, such as all communication going directly to my spam folder, and having the first vehicl haven't received the car yet. There have been little hiccups, such as all communication going directly to my spam folder, and having the first vehicle I selected being purchased at the car lot before my agent could get to it. On the whole, though, it seems to have gone well. I look forward to the rest of the process where I sign papers and get the vehicle delivered. More

Rachel was excellent to work with. She gave great customer service. The process was getting frustrating due to some circumstances on my side. She was so helpful And stuck through with She gave great customer service. The process was getting frustrating due to some circumstances on my side. She was so helpful And stuck through with me to finalize the contract!! Would highly recommend Rachel and Driveways.com More

Simple process from beginning to end. Communication was great and it was nice having another option besides local dealerships. Communication was great and it was nice having another option besides local dealerships. More

Arianna is the best. I really enjoyed working with her she was amazing. Thank you Driveway I really enjoyed working with her she was amazing. Thank you Driveway More

Rachel has been and continues to be an excellent communicator throughout my FIRST car buying experience. I couldn’t ask for a better agent or team to guide me through this process. I highly recommen communicator throughout my FIRST car buying experience. I couldn’t ask for a better agent or team to guide me through this process. I highly recommend buying a car through Driveway and agent Rachel. EXCELLENT customer service! More

Very easy and user friendly car buying experience. All of the representatives I worked with were professional, friendly, and eager to help. Although a few problems occurred with the vehicle itself, dr All of the representatives I worked with were professional, friendly, and eager to help. Although a few problems occurred with the vehicle itself, driveway, Shakeidra, and Rynn were on it. Rynn was especially empathetic in rectifying the issues. I am overall pleased with this experience and will be buying my next vehicle from Driveway. More

Very thoughtful and reliable throughout the process. Made sure to guide me every step of the way. Made sure to guide me every step of the way. More

Resposive, good customer service. Will purchase next vehicle through this company. The team was great and i had a good time working with them Will purchase next vehicle through this company. The team was great and i had a good time working with them More

This review is about Amanda as well as the team. I was very unsure about online vehicle shopping and due to my job I was not able to travel as i had in the past so i was doing a lot of research and I was very unsure about online vehicle shopping and due to my job I was not able to travel as i had in the past so i was doing a lot of research and came across Driveway. Amanda made sure no matter the situation I called about was taken care of quickly and professionally. If not for Amanda' s understanding and patience I probably would not have continued throughout to getting a 2024 Kia GT. More

Let me start by saying Lidia made this a 5 star ending. She was phenomenal in helping me understand the DMV process and what needed to be done to remedy the issue I was having. 3 stars overall due to my ex She was phenomenal in helping me understand the DMV process and what needed to be done to remedy the issue I was having. 3 stars overall due to my experience prior to her assistance. Hard to get any of the 6 individuals during the buying/contract process to respond to me for help. Driveway requires a VIN verification document to be notarized before shipping the vehicle. Illogical as the notary needs to physically inspect the vehicle before signing that document. Creating a “run in circles” process. Hopeful to get my registration soon as it’s been 35 days since I’ve had the vehicle without the registration or plate. More