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Driveway - Online Convenience Delivered

Portland, OR

4.1
963 Reviews

No Retail Location

Portland, OR

97225

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Showing 963 reviews

June 18, 2024

All of the representatives were helpful and knowledgeable. Driveway made this experience so easy. Thank you to each and everyone who assisted in this process especially Audrey the Sell Dispat More

by Rich
Recommend Dealer
Yes
Employees Worked With
Audrey Firth, Salena Nelson, Jada G., Tiffany, Heather
Jun 24, 2024 -

Driveway - Online Convenience Delivered responded

Hey Rich, Wow, thank you for the awesome review! We're thrilled that you found our team helpful and knowledgeable, and we're so glad Audrey could assist you when needed. Making your car-buying experience easy is what we're all about at Driveway. If you ever need anything else, we'll be here to help. Enjoy your new wheels!

June 18, 2024

What a Joke. .. Thursday will be 30 days that we have had our Edge with no paperwork and no permit to be able to drive it... and we Can't get a Permit without the More

by America
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Numerous
Jun 21, 2024 -

Driveway - Online Convenience Delivered responded

Hello, We sincerely apologize for the frustration and inconvenience you've experienced. We understand how essential it is to have the necessary paperwork and permits to drive your vehicle, and we're deeply sorry for the delays and lack of communication. To expedite the resolution, please provide any of the following contact information for the purchaser listed on the buyer's proposal: an order or vehicle VIN number, full first and last name, primary phone number, or email address. Once we have this information, we will create a support request and upload this review for our team to reference while we work towards resolving the issue. Thank you for bringing this to our attention, and we appreciate your patience.

Jun 21, 2024 -

America responded

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June 17, 2024

Great overall experience purchasing from Driveway. Employee Mireya is amazing!!! Helped me with everything and made it super smooth. All paperwork is done now waiting on delivery. More

by Lance Wilkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mireya
Jun 24, 2024 -

Driveway - Online Convenience Delivered responded

Hi Lance, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience purchasing from Driveway, and we're delighted that Mireya provided you with excellent service and made the process smooth for you. We understand that waiting for delivery can be exciting, and we assure you that we're working diligently to ensure everything goes smoothly on our end as well. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out to us. Thank you again for choosing Driveway. We appreciate your business and look forward to delivering your vehicle to you soon!

June 14, 2024

Excellent service! The delivery was very timely, and the car was in great condition. It even arrived two days earlier than expected. The Driveway agent who helped us wa More

by Carbuyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nikki Korkis
Jun 24, 2024 -

Driveway - Online Convenience Delivered responded

Hey there, Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with Driveway and that your car arrived ahead of schedule in great condition. 🚗💨 We're so glad our Driveway agent could provide you with exceptional service. If you ever need anything else or have more questions, feel free to reach out. Enjoy every mile in your new car!

June 06, 2024

All the representative that helped thru out this process we great. True to there word on what you see and reports from dealer. More

by Tracerbug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miracle, Cheyenne,Jennifer and Jack
Jun 06, 2024 -

Driveway - Online Convenience Delivered responded

Congratulations and thanks a bunch for shopping with us, Traci! Your Chevrolet Cruze is home and all yours to cruise anywhere and everywhere. Teamwork was live and in full effect with your Sedan from our selling store in California, safe travels.

June 05, 2024

I am writing to express my heartfelt thanks for the exceptional customer service I received from Audrey! I ran into a hiccup but from the moment I reached out, I was met with professionalism, courtesy, More

by Fatema
Recommend Dealer
Yes
Employees Worked With
Audrey Firth
Jun 05, 2024 -

Driveway - Online Convenience Delivered responded

Hi Fatema, Thank you for selling the Honda HR-V with us and expressing gratitude to your agent Audrey for showing professionalism, courtesy, and customer care. We're delighted to hear that her efforts made the journey for your SUV a memorable experience that you're proud to recommend.

May 25, 2024

Work is progressing quickly and effortlessly. Everything is going smoothly. I highly recommend it. W More

by Duy Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris, Kevin, Ken
May 28, 2024 -

Driveway - Online Convenience Delivered responded

It is a pleasure to meet you and complete the trade in of your Lexus NX 300 SUV, Duy. We're happy to hear that everything is moving along smoothly so far and appreciate the chance to guide the process.

May 25, 2024

Our 2017 Acadia was delivered on May 13. Tray, the driver, was very helpful in walking around the car, answering our questions and showing us how different things on it worked. We had a coup More

by maureenburd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tray
May 28, 2024 -

Driveway - Online Convenience Delivered responded

Congratulations on welcoming home your GMC Acadia Denali, Maureen! Thank you for your cooperation throughout the purchase process upon accepting the proposal order for the SUV fulfilled by our selling store in Montana. It makes our day to hear that our valet Trey left a lasting impression during final mile home delivery answering all questions and helping you get familiar with the vehicle.

May 25, 2024

It was easy to use and the people that helped me out during the process where nice and helpful More

by juanm151623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky
May 28, 2024 -

Driveway - Online Convenience Delivered responded

Here's to the fun times ahead in your BMW 228xi Coupe, Erika! Thank you for exploring your vehicle search options with us and successfully finding the right one for you.

May 24, 2024

Darren and Courtney were actually fabulous getting us through The purchase our new Tahoe They kept me updated on everything that I needed to know it was such a smooth, buy unbelievable thank you so much More

by Dorisjean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darren and Courtney
May 25, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for exploring and successfully purchasing your SUV from our selling store in Washington, Doris. We are grateful for your business and recognition to our team members who made a significant impact on your customer journey.

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