
Driveway - Online Convenience Delivered
Portland, OR
Filter Reviews by Keyword
By Type
Showing 1,257 reviews
They offered the most for my hummer h2. I said yes to the offer. About a week later they picked it up and i received a check in two day. No problems. I said yes to the offer. About a week later they picked it up and i received a check in two day. No problems. More
After wasting way too much time at a local dealership, I decided to try total online car buying. I chose Driveway at first just because they had the specific vehicle I wanted. I was lucky because the experi decided to try total online car buying. I chose Driveway at first just because they had the specific vehicle I wanted. I was lucky because the experience was so good we will be purchasing all future vehicles the same way. Although it is an online marketplace, the human side was just as good. From my first contact with Ty (walked me through the shopping and buying process) to Cheyenne (who helped with the finance and logistics), the process was absolutely painless and efficient. Customer support was fantastic. Ken, who did the final delivery was great as well! More
Very stressful experience with this guys. All the paperwork done. Payment was done. They just needed to make the delivery. and on the day it had to be handed in, a guy wanted to verify that i All the paperwork done. Payment was done. They just needed to make the delivery. and on the day it had to be handed in, a guy wanted to verify that it wasn't a fraud. Oh really!! Everything is done, it was just handing it over to me!! I canceled the order. a lot of stress, better to go shopping in person than deal with people who don't want to help with anything. I do not recommend it. More
I received a higher offer the next day after selling. I didn’t understand that. I still haven’t received my $$ and my car has not been paid off—-hopefully today I didn’t understand that. I still haven’t received my $$ and my car has not been paid off—-hopefully today More
Driveway. com portion was smooth..pick up at the dealership was a little longer then expected but overall good experience and finance Mgr. Was cool com portion was smooth..pick up at the dealership was a little longer then expected but overall good experience and finance Mgr. Was cool More
Process was very easy and efficient. Good communication throughout. All issues were dealt with effectively by their amazing customer service rep, Lidia. Good communication throughout. All issues were dealt with effectively by their amazing customer service rep, Lidia. More
It was a seamless transaction, although many departments were involved. They seem to have good notes so that they could communicate with one another, if a different agent had to handle a different aspect of were involved. They seem to have good notes so that they could communicate with one another, if a different agent had to handle a different aspect of it. The delivery was sooner than I had anticipated the car looking absolutely pristine, I need delivery driver, Miguel, very professional. I have never dealt with the Internet to purchase a car. I was very doubtful. But this jaguar convertible is beyond beautiful and the transaction was very professional and easy. More
Communication was absolutely terrible every step of the process. Days would go by with zero updates, and the second I reached out someone would get back informing me that the next step had just been comple process. Days would go by with zero updates, and the second I reached out someone would get back informing me that the next step had just been completed. Convenient timing... I'd honestly rather deal with a dealership directly, and that is saying a lot. Additionally, it appears as though a rack had been installed on the vehicle at some point and the trim pieces that fit into the rails were either missing, cut or broken. Driveway would not repair this for us. More