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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,253 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,253 reviews

February 11, 2024

As a first time online car purchaser, this has been an easy trustworthy experience. Weeda was my contract analyst, she made this experience worth while! The service she provided, spectacular! I felt at More

by ivonne
Recommend Dealer
Yes
Employees Worked With
Weeda and Cheyenne
Feb 12, 2024 -

Driveway - Online Convenience Delivered responded

Welcome to your first venture with online car shopping, Ivonne! We appreciate the feedback shared following the order of your Honda Civic Sport Hatchback from California. It makes our day to know that we have earned your business thanks to every team member who stayed in contact every step of the way.

February 11, 2024

They are just awesome. I'm very blessed to have encountered them. Thank you Driveway More

by opm8199
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Feb 13, 2024 -

Driveway - Online Convenience Delivered responded

It was our pleasure to assist with the search and purchase of your Lexus RX 350, Olivia! Thank you for your patience and cooperation as the SUV made its way home from our selling store in New Jersey.

February 10, 2024

Very friendly and convenient experience. I would definitely recommend this dealership to anyone interested in buying a car More

by bbreno68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mireya, Kris and Cheyenne
Feb 12, 2024 -

Driveway - Online Convenience Delivered responded

Safe travels when you hit the road in your MINI Cooper S Hatchback, Brad! Thank you for trusting us to ensure a friendly and convenient trade-in experience fulfilling the order with the help of our selling store in California.

February 10, 2024

Communication was great, administrative work was easy. No surprises or hidden fees when we finalized deal. More

by BTP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki
Feb 12, 2024 -

Driveway - Online Convenience Delivered responded

Customer feedback is critical to our success and helps us continue to improve. Please consider including your order number or full name within the context of this review. We would love to pass along your sentiment of satisfaction to the team of agents responsible.

February 09, 2024

process was easy. Affordable prices. Representatives are easy to access. That is my full review More

by Laci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 09, 2024 -

Driveway - Online Convenience Delivered responded

We appreciate your feedback commending Chris for ensuring an easy process for the purchase of your Jeep, Laci! Please consider including your order number or full name within the context of your review here. It would be awesome to alert all team members that they have earned an excellent customer satisfaction rating from you.

February 09, 2024

I had a lot of difficulty with this transaction because I do not have a smart phone and had difficulty getting on the links provided and one link would keep giving me a immediate response of "Invalid respons More

by thebosn
Recommend Dealer
Yes
Employees Worked With
Dealer employee was Kenny, Driveway employee was Diedra
Feb 09, 2024 -

Driveway - Online Convenience Delivered responded

Congratulations Thomas! We are happy to know that working with Deidra sealed the deal as she ensured a smooth customer journey after some initial frustration. Thank you for your patience as she worked to ensure the successful online submission of your Mercedes-Benz C300 for local in-store pickup.

February 09, 2024

Everyone I worked with was very friendly and informative. I had help every step of the way. More

by brittney_cronick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan, Lexi, Shadesia, Clara, Linda, Garrison
Feb 09, 2024 -

Driveway - Online Convenience Delivered responded

We are delighted to have made the shopping experience for your Honda CR-V friendly and informative, Brittney! Thank you for recognizing our team members involved who ensured satisfaction at every turn.

February 08, 2024

Start to finish, I was pleasantly surprised how much human interaction and guidance was provided in the process (3 people) in this primarily online car buying/selling service. Detailed, step-by-step in More

by Mick M
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jada, Brandon, William, Taylor
Feb 08, 2024 -

Driveway - Online Convenience Delivered responded

Hi Mick, Yes indeed, there are definitely real people processing the deals for our customers as the online automotive retailer powered by Lithia Motors automotive group. We appreciate the opportunity to work together and would love to share this feedback with all team members involved. Please consider including your order number or full name within the context of your review when time permits.

February 08, 2024

Smooth transaction, and they helped me find the vehicle I was looking for. Plus, it came in a day ahead of schedule!! More

by nate101511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Feb 08, 2024 -

Driveway - Online Convenience Delivered responded

Cheers Nathan! We appreciate the chance to be your shopping partner for the vehicle trade-in and purchase of your Chevrolet Equinox. Thank you for your patience and cooperation during the processing of your deal as the SUV made its way home to your state.

February 08, 2024

David was a super cool dude and made the process easy and comfortable! talked about cars and made the time pass! More

by kevinmillones15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Feb 08, 2024 -

Driveway - Online Convenience Delivered responded

We appreciate your inquiry and accepting our offer to complete the sale of your Honda Civic, Kevin. Thank you for leaving some kind words related to your customer journey working with our team member, David.

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