Driveway - Online Convenience Delivered

Bought a 2020 Corolla through Driveway, was told it passed inspections without issues and had no cosmetic damage. It was delivered to me with a headlight out, a leaking suspension, no temp registration passed inspections without issues and had no cosmetic damage. It was delivered to me with a headlight out, a leaking suspension, no temp registration, dents and scrapes on the front and side of car, only one keys instead of two, and with a legitimately filthy interior. When I say filthy, I mean it - it was evident that absolutely no effort was made to clean this car before sale. Coffee spills were caked all over the interior, the upholstery was stained and gross, and there was some sort of candy or SOMETHING caked onto part of the dash so firmly that it took me 20 minutes of scraping and scrubbing to get it off. The dashboard had a bunch of weird puncture and bite marks, seemingly from a dog - as did the steering wheel. NONE of this was disclosed before the vehicle arrived. To get the headlight fixed, it took weeks of chasing this company to pay for the repair. Absolutely every aspect of this experience was a nightmare. I mean seriously…the entire headlamp unit needed to be replaced because it was waterlogged - you’re telling me nobody noticed that in your pre-sale inspection??? This company will mask vehicle issues and drag its feet on fixing their own mistakes. Buy a car through literally any other avenue, Driveway is the absolute worst. More

Everything was easy to understand and clear. The agent helped me every step of the way. The agent helped me every step of the way. More

Very convenient and great customer service and consistency I would recommend to a someone else consistency I would recommend to a someone else More

Litasha, a customer service advisor is amazing! She was patient and understanding. Explained everything to me thoroughly. I will definitely be recommending driveway to others. She was patient and understanding. Explained everything to me thoroughly. I will definitely be recommending driveway to others. More

Communication has been great so far still in the beginning stages and I hope the process will remain smooth. beginning stages and I hope the process will remain smooth. More

I sold my car to driveway and the overall process was very smooth. There was great communication from driveway throughout the whole process and they were very quick to respond to questions. The offer on very smooth. There was great communication from driveway throughout the whole process and they were very quick to respond to questions. The offer on my car was very competitive and better than what I was getting from other dealerships. More

Nathan has been extraordinarily helpful throughout this process. He seems to be a very great guy and it’s been great working with him! Everyone has been super informative and helpful. Give em a raise ! process. He seems to be a very great guy and it’s been great working with him! Everyone has been super informative and helpful. Give em a raise ! More

First experience with dealership. Impressive. Amanda Jane was very knowledgeable and helpful. Thank you all. Impressive. Amanda Jane was very knowledgeable and helpful. Thank you all. More

Amanda Was Very Nice , Understanding , And Help Me To Fullest Extent Whenever It Was Needed Most Fullest Extent Whenever It Was Needed Most More