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Driveway - Online Convenience Delivered

Portland, OR

4.6
1,361 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,361 reviews

June 03, 2025

Excellent customer service Easy transition, informative, thorough, great communication, professional Prompt Great teamwork kind, and patient. More

by Love
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth and Ebony
Jun 05, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for the kind words! We’re so glad to hear you had a smooth, professional, and well-communicated experience with our team. Providing thorough, patient, and prompt service is what we strive for—so it means a lot to know we delivered. Thanks again for choosing Driveway!

June 03, 2025

In less than 24 hours I found a car, made an offer, and everything was arranged the way I wanted it. Jill was awesome to work with and I will never go to a car dealership again. Thanks Jill! More

by bpro30
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jill York
Jun 05, 2025 -

Driveway - Online Convenience Delivered responded

Wow—less than 24 hours! We love to hear it. We're so glad Jill made the experience fast, easy, and exactly how you wanted it. We’ll be sure to pass along your shoutout to her. Thanks for choosing Driveway—we’re honored to be your go-to from here on out!

June 02, 2025

Amanda and Alden were excellent for the whole process. The Driveway website can be a little weird with the potential financing options. If your confused or looking for a different deal I highly recommend More

by secondtimepurchaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda-Jane and Alden
Jun 05, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you so much for the thoughtful review! We’re thrilled to hear that Amanda and Alden made the experience smooth, pressure-free, and transparent from start to finish. It’s great to know you felt well-supported throughout the trade-in and financing process—and we’ll definitely share your kind words with the team (including the sales manager!). We appreciate your recommendation and are so glad you found the right fit with Driveway. Enjoy your new vehicle!

June 02, 2025

I really enjoyed working with DriveWay. They did an absolute job making sure every question I had was answered! Lol I’m a curious person and I’m overall satisfied with my services with Derr More

by T.loveelston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Jun 05, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for the kind words! We’re so glad to hear you had a great experience and that Derrick was able to support all your questions—curiosity is always welcome here! We’ll be sure to pass along your shoutout to him. Thanks again for choosing Driveway. We’re thrilled you’re satisfied with your experience!

June 02, 2025

I unfortunately did not do enough research to no online delivery service is a very long process and can take half a month to actually see the vehicle you purchased :( More

by ashleywisco
Recommend Dealer
Yes
Employees Worked With
Jill from Driveway.com has been nothing short of AMAZING, going above and beyond to try and speed up the process is an understatement! Thank you so much Jill I appreciate you!!
Jun 05, 2025 -

Driveway - Online Convenience Delivered responded

Hi Ashley, We’re sorry to hear the timeline didn’t meet your expectations. We know how disappointing it can be to wait, especially when you’re excited about your new vehicle. While some delivery timelines can vary, we appreciate your feedback and are always working to improve communication around this part of the process. If you have any questions or need further assistance, our Customer Care team is here to help at 1-888-DRIVEWAY.

June 01, 2025

Great experience , was a little iffy at first but dealing with Jill York was a pleasure and the process was somewhat easy! More

by Jdauber2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill York
Jun 02, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for the great review! We’re glad Jill was able to put your mind at ease and help make the process smooth and enjoyable. We appreciate you giving us a chance and are happy to hear it all worked out well!

June 01, 2025

Chris was great couldn’t be more happy stayed in constant communication and made the process super simple. More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 02, 2025 -

Driveway - Online Convenience Delivered responded

Thanks, Jason! We're thrilled to hear Chris made your experience so smooth and easy. Consistent communication is what we aim for—glad it made a difference!

June 01, 2025

Elizabeth was great! ! Highly recommend! Smooth and easy process thank you! For anyone who is looking for a new vehicle Driveway is definitely the way to go! More

by Cvaldivieso07
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jun 02, 2025 -

Driveway - Online Convenience Delivered responded

Thanks so much for the kind words! We're thrilled to hear Elizabeth made your experience smooth and easy. We appreciate the recommendation and are so glad we could help you find your new vehicle—enjoy the ride!

May 30, 2025

Elizabeth with Driveway made my car buying process so much easier than it ever has been. She is awesome and driveway is an excellent to do a car purchase, and im glad my car search is over, thank you dri More

by Herojace71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jun 02, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the glowing review! We're thrilled to hear that Elizabeth made your car-buying experience smooth, stress-free, and so well-supported. Her prompt communication and dedication truly shine, and we’re lucky to have her on the team. We’re honored to have earned your trust and look forward to helping you again whenever you're ready. Enjoy your new ride!

May 29, 2025

Impeccable customer service. The creativity and dedication to getting us the car we wanted cannot be understated. Thank you 🙏🏽 More

by knightjustind
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill
Jun 02, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for your kind words! We’re delighted to hear you appreciated the creativity and dedication our team put into helping you find the perfect car. It means a lot to us, and we’re grateful to have been part of your journey. Enjoy your new ride!

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