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Driveway - Online Convenience Delivered
Portland, OR
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Driveway. com portion was smooth..pick up at the dealership was a little longer then expected but overall good experience and finance Mgr. Was cool com portion was smooth..pick up at the dealership was a little longer then expected but overall good experience and finance Mgr. Was cool More
Communication was absolutely terrible every step of the process. Days would go by with zero updates, and the second I reached out someone would get back informing me that the next step had just been comple process. Days would go by with zero updates, and the second I reached out someone would get back informing me that the next step had just been completed. Convenient timing... I'd honestly rather deal with a dealership directly, and that is saying a lot. Additionally, it appears as though a rack had been installed on the vehicle at some point and the trim pieces that fit into the rails were either missing, cut or broken. Driveway would not repair this for us. More
Process was very easy and efficient. Good communication throughout. All issues were dealt with effectively by their amazing customer service rep, Lidia. Good communication throughout. All issues were dealt with effectively by their amazing customer service rep, Lidia. More
It was a seamless transaction, although many departments were involved. They seem to have good notes so that they could communicate with one another, if a different agent had to handle a different aspect of were involved. They seem to have good notes so that they could communicate with one another, if a different agent had to handle a different aspect of it. The delivery was sooner than I had anticipated the car looking absolutely pristine, I need delivery driver, Miguel, very professional. I have never dealt with the Internet to purchase a car. I was very doubtful. But this jaguar convertible is beyond beautiful and the transaction was very professional and easy. More
Smooth, fast, and convenient! Excellent customer service! Communication was absolutely the best! I’d choose this route over going to a dealership any day! Excellent customer service! Communication was absolutely the best! I’d choose this route over going to a dealership any day! More
DRIVEWAY DEALER WAS ABSOLUTELY AMAZING! !! THE CUSTOMER SERVICE IS SUPERB AND TRULY ONE OF A KIND. FROM THE COMMUNICATION AND REASSURANCE, IT HAS BEEN THE BEST EXPERIENCE EVER. I ALSO WANT T !! THE CUSTOMER SERVICE IS SUPERB AND TRULY ONE OF A KIND. FROM THE COMMUNICATION AND REASSURANCE, IT HAS BEEN THE BEST EXPERIENCE EVER. I ALSO WANT TO GIVE A SHOUT OUT TO ALYSSA SIMPSON WHO WAS NOTHING SHORT OF AN ANGEL TO WORK WITH. THANK YOU ALL SO VERY MUCH!!! More