Driveway - Online Convenience Delivered
Portland, OR
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From start to finish this has been the easiest and smoothest purchasing a car I've ever had. Cassandra and Cheyenne were top notch and I would highly recommend anybody go through driveway.com to purch smoothest purchasing a car I've ever had. Cassandra and Cheyenne were top notch and I would highly recommend anybody go through driveway.com to purchase their next vehicle. The dealership did not include floor mats in my car that I purchased and immediately I was reassured not to worry and Cassandra got right on top of it with accounting department issuing me a gift card to purchase floor mats of my choice. Even though the dealership listed the vehicle without floor mats they took it upon themselves to do above and beyond and I am so happy with my choice to use Driveway.Com More
This was my first time buying a car online and from a different state. There were definitely some hiccups. One challenge is that you deal with so many different people from so many different departments. different state. There were definitely some hiccups. One challenge is that you deal with so many different people from so many different departments. So it’s a little difficult to know who to reach out to when there is an issue. And there definitely worth some issues. Because I rely on photos, since I can’t see the car, it was challenging to get additional photos that showed specific areas of damage. Since the people you’re buying the car from aren’t on the actual lot with the car, that definitely adds a layer of complexity. I’d read reviews about the temporary plates not getting to the customer on time, was not an issue for us. They were very good about overnighting things to me , so that I got paperwork in a timely manner. There were definitely some standouts that were great to work with. Jessica Romanco in the finance area was amazing and very responsive. Ken Myers in the transport area was also great and very responsive as well. Overall, the experience has been a positive one. I’ll know more when the car arrives and I get to see it. More
Horrible dealership. Had a horrible representative and horrible supervisor that lacked experience. Carvana is a lot more professional. Had a horrible representative and horrible supervisor that lacked experience. Carvana is a lot more professional. More
Excellent customer service and communication. I was able to talk to a real person every step of the way. They buying process was very easy to understand and electronic (doc u sign) making it very I was able to talk to a real person every step of the way. They buying process was very easy to understand and electronic (doc u sign) making it very fast. More
Our experience with Driveway and Driveway Subaru of Moon Twp PA was great. Everyone from the initial contact guy Jordan, to the transportation lady Na’ai, to Grant that helped us finalize everything was gre Twp PA was great. Everyone from the initial contact guy Jordan, to the transportation lady Na’ai, to Grant that helped us finalize everything was great! We will definitely use Driveway in the future and highly recommend them for anyone looking for an easy hassle free experience! Thank you again, David & Shari Horne More
Driveway staff are great at their jobs with exceptional customer service. The team was very helpful! And met all my concerns and needs. I would highly recommend Driveway to anyone who is looking to purchas customer service. The team was very helpful! And met all my concerns and needs. I would highly recommend Driveway to anyone who is looking to purchase a new vehicle! More