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Driveway - Online Convenience Delivered

Portland, OR

4.3
1,048 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,048 reviews

February 26, 2024

Everyone I worked with during the process of buying and regrettably returning the vehicle was informed, helpful, and professional. Lidia and Lian in particular helped me with every step along the way. Ca More

by Molly
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lidia, Lian, and others
Feb 26, 2024 -

Driveway - Online Convenience Delivered responded

Things happen and it is unfortunate to hear that your Mercedes-Benz GLA250 did not work out, Molly. Thank you for acknowledging the efforts of our team who promptly ensured an informed, helpful, and professional return experience for the vehicle.

February 26, 2024

The vehicle still lookd and smells new, the price was exceptional, and great service from application to delivery! Thank you Marco, Diane, and Darron for making the "online car buying experience" so smoo More

by jeannie3lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco, Diane, Darron
Feb 26, 2024 -

Driveway - Online Convenience Delivered responded

A round of applause for shopping with us to purchase your Jaguar E-Pace, Jeannie! Details matter and we are delighted that the SUV met your shopper standards and expectations upon order fulfillment by our selling store in Pennsylvania.

February 25, 2024

Very easy and convenient site! I am a first time buyer and despite having a busy schedule, the folks from Driveway were incredibly patient and consistent. They walked me through th More

by BRaq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Michaela, Mireya
Feb 26, 2024 -

Driveway - Online Convenience Delivered responded

It is a pleasure to receive feedback concerning the customer journey for your Mazda purchase. Please help us relay your impression of our service to all assigned team members by including your order number or full name within the context of this review.

February 24, 2024

Everything was handled very quick and professionally, from the initial offer, to the documents being sent back and forth, all the way ti the pick up process. I'm happy with my choice on going with drivew More

by shaina8renae
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 26, 2024 -

Driveway - Online Convenience Delivered responded

Hooray for the successful sale journey of your Honda Accord Sedan, Shaina! We appreciate your cooperation and follow through ensuring a happy outcome with reaching the finish line.

February 23, 2024

Smooth transaction, staff was very professional, and they definitely care about customer satisfaction. I give them an A+ More

by heiblumjoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie, Alexis where great
Feb 23, 2024 -

Driveway - Online Convenience Delivered responded

It's a done deal as we drove off into the sunset with your Chevrolet Corvette, Joel! We appreciate our chance to work with you ensuring the Convertible's sale process was smooth with no speed bumps.

February 23, 2024

Great experience from start to finish. Jada and everyone I worked with are true professionals. Thanks again! More

by lvcbhmg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada
Feb 23, 2024 -

Driveway - Online Convenience Delivered responded

Our team hit a professional grand slam with the seller's journey for your Toyota Corolla, Lucas! Thank you for giving us the green light to get the job done.

February 23, 2024

Easy and efficient process. Customer service always answered my calls with no delay and were professional and friendly. They paid me more than any other place offered for my car More

by jathy2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry, Tyler, Alan
Feb 23, 2024 -

Driveway - Online Convenience Delivered responded

We love the 5-star recap, thank you for sharing! It would be wonderful to pass this happy sentiment to your assigned team of agents involved in earning this recommendation. Please consider including your order number or full name with the context of this review.

February 23, 2024

Great Dealership to work with! Very helpful especially Isaac. A++. Definitely will be back to buy from again! More

by Lenny1320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac
Feb 23, 2024 -

Driveway - Online Convenience Delivered responded

We are thrilled and excited for you, Leonard! Thank you for recognizing Issac who ensured the customer journey with bringing home your Kia K5 Sedan was great and 5-star worthy.

February 22, 2024

I bought an SUV through this dealership and love it! When there were some unexpected repairs needed, Driveway (and Lidia in the post delivery customer satisfaction dept) made sure everything was taken More

by Joanna M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lidia (post delivery customer service satisfaction dept)
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

We're so glad that everything worked out with addressing your SUV's concerns, Joanna. With Lidia taking charge of resolution, you were in good hands. Thank you for your cooperation and patience as escalation took place.

February 22, 2024

Great customer service; prompt response; superb communication on everyone’s end. Every person involved in this transaction was professional and customer centered. More

by amrapepic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armani, Salena, Kelly, and many others
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

Hi Amra, Thank you for inquiring with us and congratulations on the completed sale of your Chevrolet Volt Hatchback!

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