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Driveway - Online Convenience Delivered

Portland, OR

4.3
1,099 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,099 reviews

March 26, 2024

I have been waiting over two weeks to be told everyday "We are just waiting and we will call you to set up the time of delivery" this system is ridiculous. I wish I would've went with CARVANA so I knew an More

by alysiadoen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
PATRECE
Mar 26, 2024 -

Driveway - Online Convenience Delivered responded

Hi Alysia, We understand your frustration and apologize for the delay as the Tesla Model Y makes it way home from our selling store in Florida. Your latest text message update from our delivery coordinator Patrece read as follows: "Just touching base with you. Your vehicle is now estimated to arrive to delivery center tomorrow 3/25. Once I confirm it's there, I'll let you know. Enjoy your day!" Our hub/fulfillment center that is local to you will confirm the SUV's arrival with her and she will notify you ASAP. In the meantime, we have included this feedback with your designated case for team awareness under support request CSR-30371.

March 25, 2024

I was apprehensive at first after reading some reviews but realized that those reviews were at the beginning of the company. Everyone was courteous and helpful. Very smooth transaction with immediate fund More

by ddlamarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, Dillon, Ruben, Tyler, Rose, Antonia, Roz
Mar 26, 2024 -

Driveway - Online Convenience Delivered responded

We have come a long way and still have room to grow, Dominic. Thank you allowing us to guide the seller's journey for your Ford Maverick XLT Supercrew. It was a success at every touch point and your assigned team will appreciate this 5-star feedback.

March 24, 2024

Would have given a 5 star but I wasn't notified about pick up change until one and half hours after the scheduled time. But apologies were profuse and all else was excellent. More

by ann
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Don't know
Mar 25, 2024 -

Driveway - Online Convenience Delivered responded

Hi Ann, We appreciate the awareness regarding your Honda vehicle and overall customer experience. Please include your full name or order number within the context of this feedback so that it will be included with the correct customer order.

March 24, 2024

Experience selling my car was great and made very easy and quick by choosing driveway! More

by ramanansek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Taylor
Mar 25, 2024 -

Driveway - Online Convenience Delivered responded

A round of applause for the successful sale of Subaru Forester, Nita! We are happy to know that you found our process seamless and simple.

March 24, 2024

I had a great experience. It was a very easy process and got paid quickly. More

by Unclescooter41
Recommend Dealer
Yes
Employees Worked With
Lliac
Mar 25, 2024 -

Driveway - Online Convenience Delivered responded

Howdy Scott, It makes our day to receive confirmation that the sale for your Ford F150 XLT Supercrew was smooth sailing!

March 24, 2024

We were very pleased with the service especially from the two Dana’s who patiently provided clear instructions throughout the process and Noel and Luis who came to pick up our cars More

by pegs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana x2 Noel Luis
Mar 25, 2024 -

Driveway - Online Convenience Delivered responded

Cheers to the successful sale of your Subaru! It would be wonderful to share your feedback with all team members involved. Please consider including your full name or order number for account lookup purposes where we could include this comment with the correct customer order.

March 23, 2024

Great experience all the way around everyone I spoke to from each department, stayed and communication updating vehicle status More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qwoy
Mar 25, 2024 -

Driveway - Online Convenience Delivered responded

Exciting times ahead as you found a Ford to get around town! We would love to know your full name or order number within the context of this review to alert Qwoy and your assigned team of a job well done.

March 22, 2024

Got a good price for my VW. Oly complaint is that is felt slow getting the car picked up after they received paperwork. Having more steps be online would be appreciated. More

by Shadowrose2k
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 22, 2024 -

Driveway - Online Convenience Delivered responded

We know there are many options and are thrilled to work together for the sale of your Volkswagen! With our offer happily accepted, your observation about vehicle pickup must be shared with our team. Please include your order number or full name in the context of this review as it will be included with your designated case.

March 22, 2024

Great experience! I had an offer and the car picked up in no time. Would definitely recommend to anyone. Brooke and the whole team were always very responsive and happ More

by melissadubois590
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Casaday
Mar 22, 2024 -

Driveway - Online Convenience Delivered responded

Fantastic, Melissa! It was our pleasure to process the sale of your Ford Mustang Coupe with Brooke and team ensuring a 5-star experience arranging everything.

March 21, 2024

Good experience. The only advise I would give is if it's a local vehicle. Just go to the dealership directly. 3 weeks is the amount of time it takes to get your ve More

by zsmith1717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather
Mar 21, 2024 -

Driveway - Online Convenience Delivered responded

Congratulations on the recent purchase of your Honda Pilot, Zachary! A vehicle's delivery time will depend on the distance it has to travel and a customer's personal schedule and availability. Our website search filters are key as in-store pickup is a convenient option for those who are local to one of our dealerships.

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