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Driveway - Online Convenience Delivered
Portland, OR
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I have been waiting over two weeks to be told everyday "We are just waiting and we will call you to set up the time of delivery" this system is ridiculous. I wish I would've went with CARVANA so I knew an "We are just waiting and we will call you to set up the time of delivery" this system is ridiculous. I wish I would've went with CARVANA so I knew an actual time frame or even just an ETA. PATRECE with the dispatch team is RUDE and CONDESCENDING she doesn't answer texts or calls you have to keep calling or texting for answer where she gives you some time of read of scripts. WORST EXPERIENCE ever, Im not even excited for my car anymore its getting more annoying my the day I'm not even able to get an eta of delivery. DON'T USE DRIVE WAY. More
I was apprehensive at first after reading some reviews but realized that those reviews were at the beginning of the company. Everyone was courteous and helpful. Very smooth transaction with immediate fund but realized that those reviews were at the beginning of the company. Everyone was courteous and helpful. Very smooth transaction with immediate fund transfer. The valet and company that picked up the truck were very nice. And last but not least, they had the best offer. More
Would have given a 5 star but I wasn't notified about pick up change until one and half hours after the scheduled time. But apologies were profuse and all else was excellent. pick up change until one and half hours after the scheduled time. But apologies were profuse and all else was excellent. More
We were very pleased with the service especially from the two Dana’s who patiently provided clear instructions throughout the process and Noel and Luis who came to pick up our cars two Dana’s who patiently provided clear instructions throughout the process and Noel and Luis who came to pick up our cars More
Got a good price for my VW. Oly complaint is that is felt slow getting the car picked up after they received paperwork. Having more steps be online would be appreciated. Oly complaint is that is felt slow getting the car picked up after they received paperwork. Having more steps be online would be appreciated. More
Great experience! I had an offer and the car picked up in no time. Would definitely recommend to anyone. Brooke and the whole team were always very responsive and happ I had an offer and the car picked up in no time. Would definitely recommend to anyone. Brooke and the whole team were always very responsive and happy to help! ⭐️ ⭐️⭐️⭐️⭐️ More
Good experience. The only advise I would give is if it's a local vehicle. Just go to the dealership directly. 3 weeks is the amount of time it takes to get your ve The only advise I would give is if it's a local vehicle. Just go to the dealership directly. 3 weeks is the amount of time it takes to get your vehicle delivered. First rep named Heather was amazing and very helpful More