Driveway - Online Convenience Delivered
Portland, OR
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Mireya was great. Everything was so easy, I didn't have to Hassel with a sales rep following me around to see the car. Everything was with ease Everything was so easy, I didn't have to Hassel with a sales rep following me around to see the car. Everything was with ease More
Very fast smooth and easy process highly recommend and Alyssa was my contract coordinator she was awesome very helpful and friendly- Lovee Herrr Alyssa was my contract coordinator she was awesome very helpful and friendly- Lovee Herrr More
As a first time online car purchaser, this has been an easy trustworthy experience. Weeda was my contract analyst, she made this experience worth while! The service she provided, spectacular! I felt at easy trustworthy experience. Weeda was my contract analyst, she made this experience worth while! The service she provided, spectacular! I felt at ease to reach out for any questions, she knows what she is doing and I've never felt so comfortable purchasing a vehicle. Cheyenne is one of the dispatchers who provided transport updates, straightforward. As a past dispatcher myself, I appreciate the simplicity and clear details I received. No hassles. The two most sincere helpers I've ever dealt with. Someone give these two wonderful women a raise! Best car buying experience I've had since 2012. Hghly, highly recommend. Oh! Big shout out to Brad, he delivered car to my home through a strong storm and made it safe. Thank you all, very very much. More
I had a lot of difficulty with this transaction because I do not have a smart phone and had difficulty getting on the links provided and one link would keep giving me a immediate response of "Invalid respons do not have a smart phone and had difficulty getting on the links provided and one link would keep giving me a immediate response of "Invalid response" I got really frustrated and called the dealer and talked to one of the managers, I believe his name was Kenny. He said he would try to help, explained that I had not dealing with the dealership and he would see what he could do to help. Then I got a call from Deidra. Those two are the only reason I did not back out of this sale. I had been trying for 3 days to get everything done and was at the point that I was ready to just walk away. I told her I had severe hearing loss and would need her to speak slowly and loud. She did, she was patient and explained everything I needed to know and made me feel comfortable about the sale. There was no financing, no trade and no concern about the dealer service center because the car will be in Florida. Once I called the dealer and explained my frustration everything was done correctly, quickly and professionally. With that said, I would recommend this dealer. More
Start to finish, I was pleasantly surprised how much human interaction and guidance was provided in the process (3 people) in this primarily online car buying/selling service. Detailed, step-by-step in human interaction and guidance was provided in the process (3 people) in this primarily online car buying/selling service. Detailed, step-by-step instructions were offered and everything pretty much went seamless. They did what they said they would do. I would recommend Driveway to friends and family without hesitation and their offer was at least $1,000 above other trade-in offers from any online and traditional dealers. More