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Driveway - Online Convenience Delivered

Portland, OR

4.3
1,099 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,099 reviews

April 18, 2024

Very professional! Made everything easy from the first step till the last. They followed up and guided me through every step. They honored their price! More

by Mhaidar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey, Chasity, Rosa, Chris Savage
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Thanks Mohammad! We're thrilled you found our service very professional and easy from start to finish! Guiding you through each step and honoring our price commitment is our priority. If you need anything in the future, just let us know.

April 17, 2024

Easy to complete the process. Everything went smoothly. Would do it again any time in future More

by ScbScbolstridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicicia
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

We're thrilled to hear that completing the process with Driveway was easy and that everything went smoothly for you! Making the car buying process hassle-free and straightforward is what we strive for, and it's fantastic to know that we succeeded in providing you with a positive experience. Thanks again!

April 17, 2024

Very polite answered all questions and helped me through the whole process all called back and made sure everything was going smoothly More

by Bumblebee0321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen,Ana, seanasean,
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Hi there, Brian! It's wonderful to hear that you had such a positive experience with us! Providing polite and helpful assistance throughout the entire process is something we strive for, so I'm glad to hear that our team was able to meet your expectations. Your satisfaction is our priority, and we appreciate your feedback.

April 16, 2024

Service was excellent, highly recommended to anyone. The process was very easy. Would recommend them. More

by drjameshodges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salena
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

James, Thank you so much for your glowing recommendation! We're thrilled to hear that you found our service excellent and the process easy. Your satisfaction is our priority, and we truly appreciate your recommendation to others. If you ever need assistance again or have any questions, please don't hesitate to get in touch.

April 15, 2024

The process of buying my new car could not have been any easier. The paperwork was easy the people I dealt with were awesome. I absolutely love my new BMW. As a precaution I took it to a professional mec More

by karycappelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clara, Jobirl,D’Audric
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Kary, it's wonderful to hear that your car-buying experience was such a breeze! We're thrilled that you found the paperwork straightforward and that our team left such a positive impression on you. And congratulations on your new BMW! It's great to hear that it passed the pre-inspection with flying colors. If you ever need anything else or have any questions, feel free to reach out. Happy driving!

April 12, 2024

Easy to deal with process goes fast. Great communication and very prompt with picking up More

by Koffee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sherri, Taylor, Kathleen
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Hi there! We're delighted to hear that you found our process easy and efficient! Providing great communication and prompt service is a priority for us, so it's fantastic to know that we met your expectations. If you ever need assistance again in the future, don't hesitate to reach out. Thank you for choosing Driveway.com.

April 12, 2024

Never did this before, Been very smooth! Not wild about the delivery charge, but who would be? More

by Xandrareynolds
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chase, Weeda, Na’ai
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

We're thrilled to hear that your first experience with us has been smooth sailing! Making the process easy and hassle-free is always our aim. We understand your concern about the delivery charge. While we strive to keep our services as affordable as possible, we also ensure that our delivery service is reliable and convenient for our customers. We're continuously looking for ways to optimize our services to provide the best value for our customers. Thank you for choosing us, and if you have any further questions or feedback, please feel free to reach out. We're here to assist you every step of the way!

April 12, 2024

I think Driveway has one of the best customer satisfaction programs. What amazes me about them is they are fair on their pricing and on time. More

by Fred
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthonio
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Hi Fred! Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with Driveway. Providing fair pricing and ensuring punctuality are essential aspects of our commitment to customer satisfaction. Your satisfaction is our priority, and we're grateful for your support.

April 12, 2024

Made an out of state transaction very smooth! Shout out to Tony and his crew for being patient with me while I found the perfect car. More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Cheyenne, Clara and John from BMW SF
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Hi Karen! It's fantastic to hear that Tony and his team made your out-of-state transaction smooth and hassle-free! Patience is key, and it's great to know they were accommodating as you found the perfect car. Thanks for sharing your positive experience!

April 12, 2024

Driveway made selling my car incredibly easy and convenient. Their customer service is top notch and the only hiccup I ran into was scheduling pick up based on my schedule. Eventually Driveway honor More

by Riley
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Demetria
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Hi Riley! Thank you so much for sharing your experience! We're delighted to hear that selling your car through Driveway was a seamless and convenient process for you. Providing top-notch customer service is our priority, and we're glad to hear that you found it to be just that. We apologize for any inconvenience you experienced with scheduling the pick-up based on your availability. We understand the importance of flexibility, and we're glad we could ultimately accommodate your schedule as promised. Thank you for choosing Driveway for your car selling needs, and if you ever have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

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