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Driveway - Online Convenience Delivered

Portland, OR

4.3
1,100 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,100 reviews

April 22, 2024

Excellent service and prompt pickup. Driveway is one hidden market place to sale a vehicle without hassle. They offer better price than their competitors. I will recommend to anyone who More

by lasarry07
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kathlene and Henry
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Cheers to the good times as you hand us the keys to your Toyota RAV4, Silas! We appreciate this recommendation noting that all expectations were met for the SUV's sale journey.

April 22, 2024

Was fine experience but agents hardly followed up with me I had to pester them many times via SMS Email and Call I also was passed around to like 7 people but other than that not bad. Just gotta find out if More

by Jordaneliason75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I worked with way to many to remember any names
Apr 22, 2024 -

Driveway - Online Convenience Delivered responded

We're proud to partner with you for the purchase of your GMC Sierra from New York, Jordan. Teamwork is solid as our shop agents step in to cover customer communication for each other when scheduled days off must be observed. Thank you for your feedback, it has been included with your designated order.

April 22, 2024

At first I was a little worried about buying online like this. But the price of the vehicle was really good. The paperwork and buying process was really simple fast and easy. They detailed it the day before More

by Unzickervincent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Yasko , and Brian
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Bravo and safe travels as you enjoy hitting the road in your Nissan Rogue, Vincent! Thank you for your genuine compliments to the team members who ensured the SUV made a memorable first impression as it arrived from our selling store in New Jersey.

April 21, 2024

Donna was so helpful with all of my questions and the paperwork - we bought another car last year from another service and had a terrible experience so we were very hesitant to buy again out of state but More

by kathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Welcome, Kathy! Leaning into the vehicle search and shopping process with your agent Donna proved to be a huge success with the selection of a Ford vehicle. We applaud her efforts to ensure your customer experience was 5-star worthy. If you have a moment, please include your order number or full name with this review as we strive to share all feedback with the team members involved.

April 20, 2024

Found a great car. Picking it was easy. Contracts came with barely any instructions, so insurance was switched on a different day than documents notarized all before ca More

by jbfunderburg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devaughn
Apr 22, 2024 -

Driveway - Online Convenience Delivered responded

Hi Josh, We acknowledge your frustrations pointed out this feedback and are happy to have a team member connect with you in order to assist. Support request CSR-31866 has been created including this feedback for their awareness and full review of your order activity to date. It is our pleasure to work together and improve your customer experience moving forward.

April 19, 2024

Awesome and very helpful ! I definitely recommend this company. they did everything possible to help More

by velozgeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camden
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Thanks a bunch for the awesome feedback, Jeovani! We're thrilled to hear that you found our team helpful with the trade-in and purchase of your Honda Civic. Helping out in any way we can is what we're here for!

April 19, 2024

Driveway is convenient because it comes to my house and picks up the car, and the transaction seems to be solid, which is good. What I was a little worried about was that they wouldn't make the deposit unt More

by 167video@gmail.com
Recommend Dealer
Yes
Employees Worked With
Heather
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

It's awesome to hear that Driveway's pick-up service made things super convenient for the sale of your Lexus RX 350, Jason! We totally get the importance of a solid transaction, so we're thrilled that everything went smoothly in that regard. We understand your concern about the deposit, but we're glad to hear that the payment was made promptly without any issues. If you ever have any more questions or need assistance in the future, just give us a shout. Thanks for sharing your experience!

April 19, 2024

Easy to deal with and the steps are clearly explained without adding any unnecessary steps. More

by Sheldoncoffelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for choosing our service to sell your Mercedes-Benz C350 Coupe, Sheldon. It was our pleasure to assist you with the task and ensure a simple, user-friendly process.

April 18, 2024

Does not ensure vehicle is ready for leal driving. Missing plate. No help responding. Dissatisfied More

by Tara McCluskey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wally ramos
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Hi Tara, We are sorry to hear about your experience. We have opened a support ticket CSR 31656 with our team regarding your case. We received an update that your temp tag was sent out by Fedex yesterday. An agent will reach out in order to clarify or answer any questions that affected your experience.

April 18, 2024

I had concerns about purchasing a vehicle online site unseen with the exception of pictures, I put my faith in driveway and I'm glad that I did! I got an excellent deal on a quality vehicle. The process More

by Johnpulliamii
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alden, Felix, Jennifer, Cheyenne, Lian, Vianca, Brandon
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Hi John, We're thrilled you had a great experience with Driveway! Despite initial concerns about buying unseen, we're glad you found a quality vehicle at an excellent deal. Thank you for choosing Driveway—we're here for you whenever you need us!

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