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Driveway - Online Convenience Delivered

Portland, OR

4.1
964 Reviews

No Retail Location

Portland, OR

97225

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Showing 965 reviews

February 24, 2024

Everything was handled very quick and professionally, from the initial offer, to the documents being sent back and forth, all the way ti the pick up process. I'm happy with my choice on going with drivew More

by shaina8renae
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 26, 2024 -

Driveway - Online Convenience Delivered responded

Hooray for the successful sale journey of your Honda Accord Sedan, Shaina! We appreciate your cooperation and follow through ensuring a happy outcome with reaching the finish line.

February 23, 2024

Smooth transaction, staff was very professional, and they definitely care about customer satisfaction. I give them an A+ More

by heiblumjoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie, Alexis where great
Feb 23, 2024 -

Driveway - Online Convenience Delivered responded

It's a done deal as we drove off into the sunset with your Chevrolet Corvette, Joel! We appreciate our chance to work with you ensuring the Convertible's sale process was smooth with no speed bumps.

February 23, 2024

Great experience from start to finish. Jada and everyone I worked with are true professionals. Thanks again! More

by lvcbhmg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada
Feb 23, 2024 -

Driveway - Online Convenience Delivered responded

Our team hit a professional grand slam with the seller's journey for your Toyota Corolla, Lucas! Thank you for giving us the green light to get the job done.

February 23, 2024

Easy and efficient process. Customer service always answered my calls with no delay and were professional and friendly. They paid me more than any other place offered for my car More

by jathy2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry, Tyler, Alan
Feb 23, 2024 -

Driveway - Online Convenience Delivered responded

We love the 5-star recap, thank you for sharing! It would be wonderful to pass this happy sentiment to your assigned team of agents involved in earning this recommendation. Please consider including your order number or full name with the context of this review.

February 23, 2024

Great Dealership to work with! Very helpful especially Isaac. A++. Definitely will be back to buy from again! More

by Lenny1320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac
Feb 23, 2024 -

Driveway - Online Convenience Delivered responded

We are thrilled and excited for you, Leonard! Thank you for recognizing Issac who ensured the customer journey with bringing home your Kia K5 Sedan was great and 5-star worthy.

February 22, 2024

I bought an SUV through this dealership and love it! When there were some unexpected repairs needed, Driveway (and Lidia in the post delivery customer satisfaction dept) made sure everything was taken More

by Joanna M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lidia (post delivery customer service satisfaction dept)
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

We're so glad that everything worked out with addressing your SUV's concerns, Joanna. With Lidia taking charge of resolution, you were in good hands. Thank you for your cooperation and patience as escalation took place.

February 22, 2024

Great customer service; prompt response; superb communication on everyone’s end. Every person involved in this transaction was professional and customer centered. More

by amrapepic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armani, Salena, Kelly, and many others
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

Hi Amra, Thank you for inquiring with us and congratulations on the completed sale of your Chevrolet Volt Hatchback!

February 22, 2024

Excellent experience and excellent service. Very easy to deal with and the process with smooth. Very happy and pleased I would recommend them to anyone!! More

by skennedy6298
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald,Jodi , and Cody
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

Your vehicle search is over, congratulations Stephen! We hope you enjoying hitting the road behind the wheel of your Volkswagen Tiguan SUV. Thank you for commending the team of agents who ensured a smooth transport and delivery from Florida.

February 22, 2024

I have purchased from this dealership multiple times. The last time was a nightmare so I waiting a bit before trying again. This time they decided to undervalue my trade by several thousand dollars and More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eryanna
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

Hi Brian, Thank you for exploring a trade in and Audi A4 Sedan purchase with us. While your interaction with our agent Eryanna was pleasant and supportive, we acknowledge your frustration surrounding the appraisal team's offer decision. Please be assured that this feedback will be included with your customer case for department awareness.

Feb 23, 2024 -

Brian responded

That’s not good customer service. I’m not asking for thousands over my vehicles value, just what it’s worth as a trade in.

February 22, 2024

Seamless transition from the first quote to the last payment and pick up. This was probably the least stressful car transaction I’ve ever done. Thank you. More

by richardmarajhq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany, Dana, Allen.
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

The 7-passenger seats in your Subaru Ascent will make a great road trip or family vehicle for the next owner, Richard. Thank you for our opportunity to guide your seller's journey and provide a hassle-free process when you were ready to let it go.

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