Driveway - Online Convenience Delivered
Portland, OR
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From the start of the process to delivery of the vehicle was two weeks and this was a vehicle in Montana going to Michigan. I even arranged my own financing. So very happy with the whole experience. was two weeks and this was a vehicle in Montana going to Michigan. I even arranged my own financing. So very happy with the whole experience. More
Worst car buying experience of my life. They were detailed and communicative all throughout the process until I gave them my money. As soon as that happened it was like pulling teeth to get They were detailed and communicative all throughout the process until I gave them my money. As soon as that happened it was like pulling teeth to get a hold of them. The process of attempting to register my car has been a nightmare. They told me I would have to get temp tags and then they would take care of the rest. I went to the DMV (on my only day off) armed with "all the paperwork I would need" to get my temp tags. This was of course a lie as Driveway failed to secure the title to my car. After contacting them about this they completely ignored that failure and instead told me that to get my permanent registration I would need to get a VIN inspection. This was of course never communicated to me. I asked how I was expected to go to a VIN inspection with an unregistered car and they told me to illegally drive there to get it done. Absolute joke of a company. I'm half wondering if i have a lawsuit on my hands. Literally the worst option to buy a car available. More
This was my first time buying a car let alone buying a car online and I have to say they made the process extremely easy. Everyone I talked to was extremely helpful especially Titus who helped me from the car online and I have to say they made the process extremely easy. Everyone I talked to was extremely helpful especially Titus who helped me from the start. Driveway is a great to get more options than your local dealers and I would definitely go through them again! More
The vehicle still lookd and smells new, the price was exceptional, and great service from application to delivery! Thank you Marco, Diane, and Darron for making the "online car buying experience" so smoo exceptional, and great service from application to delivery! Thank you Marco, Diane, and Darron for making the "online car buying experience" so smooth and easy! More
Buyer Beware. Having a busy schedule, purchasing a vehicle online was enticing to me, and I wanted to try Driveway. My journey to buying the vehicle started on Ja Having a busy schedule, purchasing a vehicle online was enticing to me, and I wanted to try Driveway. My journey to buying the vehicle started on January 2nd, and due to Driveway dropping the ball and various problems on their end, three deals fell apart. Since Driveway had my deposit and downpayment, I gave them one more try, and the deal went through this time. I finally received my vehicle on Feb 14th, with damage to the car's body and no license tags. I am out an additional $4,000 for the body repair and temporary tags, and I hope they follow through with registering the car with the state. Expensive lessons were learned throughout this process. I am sure they will be a great company once they figure out what they are doing. More
Everyone I worked with during the process of buying and regrettably returning the vehicle was informed, helpful, and professional. Lidia and Lian in particular helped me with every step along the way. Ca regrettably returning the vehicle was informed, helpful, and professional. Lidia and Lian in particular helped me with every step along the way. Car came promptly and so did my refund. Thanks very much to both of them! More
Very easy and convenient site! I am a first time buyer and despite having a busy schedule, the folks from Driveway were incredibly patient and consistent. They walked me through th I am a first time buyer and despite having a busy schedule, the folks from Driveway were incredibly patient and consistent. They walked me through the whole process, made things uncomplicated, and I appreciate their communication efforts most of all. Excellent customer service! More
Everything was handled very quick and professionally, from the initial offer, to the documents being sent back and forth, all the way ti the pick up process. I'm happy with my choice on going with drivew from the initial offer, to the documents being sent back and forth, all the way ti the pick up process. I'm happy with my choice on going with driveway! More