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Driveway - Online Convenience Delivered

Portland, OR

4.1
964 Reviews

No Retail Location

Portland, OR

97225

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Showing 964 reviews

February 28, 2024

Communication throughout the process was fantastic! They delivered sooner than expected. I would use this company again! More

by Jlcb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Feb 28, 2024 -

Driveway - Online Convenience Delivered responded

High five for the 5-star review! We would love to match your sentiment and Subaru vehicle order with the correct customer case in our system. Please provide your full name or order number within the context of this review when time permits.

February 27, 2024

From the start of the process to delivery of the vehicle was two weeks and this was a vehicle in Montana going to Michigan. I even arranged my own financing. So very happy with the whole experience. More

by ssimonye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damaris,
Feb 27, 2024 -

Driveway - Online Convenience Delivered responded

Congratulations on the purchase of your Dodge Ram 1500 Crew Cab, Scott! We are proud to receive satisfaction thanks to the team members who coordinated everything for the out of state order once your proposal was accepted.

February 27, 2024

They were prompt sending paperwork and delivered the car in a timely fashion. I would recommend them to anyone. More

by JOHN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diane
Feb 27, 2024 -

Driveway - Online Convenience Delivered responded

Cheers John! We are happy to know that every phase for the Pennsylvania purchase of your Volkswagen Taos SUV was met with prompt action contributing to your satisfaction.

February 27, 2024

Worst car buying experience of my life. They were detailed and communicative all throughout the process until I gave them my money. As soon as that happened it was like pulling teeth to get More

by Ian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jennifer Linawag, Christina Mogford
Feb 27, 2024 -

Driveway - Online Convenience Delivered responded

Hi Ian, We apologize and acknowledge your frustration occurring with communication for the trade-in and purchase of your Kia Forte from California. It is a state that does not provide temporary tags and support ticket CSR-28777 is in progress to provide clarification and assistance. Thank you for your cooperation and proceeding to complete the required VIN inspection. We look forward to resuming your customer journey with the final phase of completing registration and issuing license plates.

February 27, 2024

This was my first time buying a car let alone buying a car online and I have to say they made the process extremely easy. Everyone I talked to was extremely helpful especially Titus who helped me from the More

by masonmanning13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Titus
Feb 28, 2024 -

Driveway - Online Convenience Delivered responded

Welcome and congratulations on the New Jersey purchase of your Mercedes-Benz C300, Mason! Thank you for acknowledging the customer service from your agent Titus who was a helpful, easy guide along the way.

February 26, 2024

The vehicle still lookd and smells new, the price was exceptional, and great service from application to delivery! Thank you Marco, Diane, and Darron for making the "online car buying experience" so smoo More

by jeannie3lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco, Diane, Darron
Feb 26, 2024 -

Driveway - Online Convenience Delivered responded

A round of applause for shopping with us to purchase your Jaguar E-Pace, Jeannie! Details matter and we are delighted that the SUV met your shopper standards and expectations upon order fulfillment by our selling store in Pennsylvania.

February 26, 2024

Buyer Beware. Having a busy schedule, purchasing a vehicle online was enticing to me, and I wanted to try Driveway. My journey to buying the vehicle started on Ja More

by Drirwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris, Lexi, Tiffany
Feb 26, 2024 -

Driveway - Online Convenience Delivered responded

Hi Matthew, We regret to hear that your customer experience has prompted dissatisfaction and are happy to alert our team members for a revisit and review of the order activity to date. Support ticket CSR-28771 has been created including this feedback for further team assistance. Please use it as a reference if necessary.

February 26, 2024

Everyone I worked with during the process of buying and regrettably returning the vehicle was informed, helpful, and professional. Lidia and Lian in particular helped me with every step along the way. Ca More

by Molly
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lidia, Lian, and others
Feb 26, 2024 -

Driveway - Online Convenience Delivered responded

Things happen and it is unfortunate to hear that your Mercedes-Benz GLA250 did not work out, Molly. Thank you for acknowledging the efforts of our team who promptly ensured an informed, helpful, and professional return experience for the vehicle.

February 25, 2024

Very easy and convenient site! I am a first time buyer and despite having a busy schedule, the folks from Driveway were incredibly patient and consistent. They walked me through th More

by BRaq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Michaela, Mireya
Feb 26, 2024 -

Driveway - Online Convenience Delivered responded

It is a pleasure to receive feedback concerning the customer journey for your Mazda purchase. Please help us relay your impression of our service to all assigned team members by including your order number or full name within the context of this review.

February 24, 2024

Everything was handled very quick and professionally, from the initial offer, to the documents being sent back and forth, all the way ti the pick up process. I'm happy with my choice on going with drivew More

by shaina8renae
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 26, 2024 -

Driveway - Online Convenience Delivered responded

Hooray for the successful sale journey of your Honda Accord Sedan, Shaina! We appreciate your cooperation and follow through ensuring a happy outcome with reaching the finish line.

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