Driveway - Online Convenience Delivered
Portland, OR
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easy throughout. Great communication, keeping us informed on each step. My contract analyst. Weeda Rasual, explained tge process and docs I needed to send in, kept me Great communication, keeping us informed on each step. My contract analyst. Weeda Rasual, explained tge process and docs I needed to send in, kept me up to date with timely status and followed up on my questions. Additionally, our dispatcher, Noemi, also provided timely updates. Good experience overall. Would purchase again through driveway.com More
Lexi has been a dream to work with. She explains everything I need to complete and is very sweet. She mailed me paperwork to complete and sign and she made sure everything was highlig She explains everything I need to complete and is very sweet. She mailed me paperwork to complete and sign and she made sure everything was highlighted and a sticky “sign here” tab to make sure nothing was missed. She is very responsive and responds to my calls and text almost immediately. She values my time and I appreciate her very much. Recommend 100% More
Everyone I worked with was very responsive and very friendly. Every time I asked a question the answer was located to make sure I had every concern addressed. I had never mail ordered a car before and friendly. Every time I asked a question the answer was located to make sure I had every concern addressed. I had never mail ordered a car before and all my expectations were exceeded. I got a vehicle in fantastic condition with low mileage at an actually great price and it was delivered to my front door and arrived looking better than was I saw in the pictures. More
I had a great experience selling my car to Driveway. Very easy to follow the steps from start to closing. The only thing I would suggest, would be for them to implement a more assertive and confidence Very easy to follow the steps from start to closing. The only thing I would suggest, would be for them to implement a more assertive and confidence inspiring way of knowing the seller's loan will be paid off after the vehicle is picked up instead of leaving it all up to just trust and faith in the system. Meaning; They pick up your vehicle before they pay you and after that you are just supposed to trust everything else is going to be ok. In the meantime, they have your vehicle but you don't have any assurance the loan will be taken care off while you are still fully liable for the vehicle being sold. Once they figure that last part out, they will be solid. More
No pressure purchase! Communication was very good and prompt via phone and texting. Purchase was done more via texting than phone. Had more pictures sent to me than wer Communication was very good and prompt via phone and texting. Purchase was done more via texting than phone. Had more pictures sent to me than were on to web site. Delivery of vehicle took a bit longer than expected. Front window was chipped when arrived, Driveway sent me a check to have it fixed. Happy with purchase! More