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Driveway - Online Convenience Delivered

Portland, OR

4.1
963 Reviews

No Retail Location

Portland, OR

97225

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Showing 963 reviews

April 12, 2024

Driveway made selling my car incredibly easy and convenient. Their customer service is top notch and the only hiccup I ran into was scheduling pick up based on my schedule. Eventually Driveway honor More

by Riley
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Demetria
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Hi Riley! Thank you so much for sharing your experience! We're delighted to hear that selling your car through Driveway was a seamless and convenient process for you. Providing top-notch customer service is our priority, and we're glad to hear that you found it to be just that. We apologize for any inconvenience you experienced with scheduling the pick-up based on your availability. We understand the importance of flexibility, and we're glad we could ultimately accommodate your schedule as promised. Thank you for choosing Driveway for your car selling needs, and if you ever have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

April 12, 2024

Easy to deal with process goes fast. Great communication and very prompt with picking up More

by Koffee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sherri, Taylor, Kathleen
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Hi there! We're delighted to hear that you found our process easy and efficient! Providing great communication and prompt service is a priority for us, so it's fantastic to know that we met your expectations. If you ever need assistance again in the future, don't hesitate to reach out. Thank you for choosing Driveway.com.

April 12, 2024

Never did this before, Been very smooth! Not wild about the delivery charge, but who would be? More

by Xandrareynolds
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chase, Weeda, Na’ai
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

We're thrilled to hear that your first experience with us has been smooth sailing! Making the process easy and hassle-free is always our aim. We understand your concern about the delivery charge. While we strive to keep our services as affordable as possible, we also ensure that our delivery service is reliable and convenient for our customers. We're continuously looking for ways to optimize our services to provide the best value for our customers. Thank you for choosing us, and if you have any further questions or feedback, please feel free to reach out. We're here to assist you every step of the way!

April 12, 2024

I think Driveway has one of the best customer satisfaction programs. What amazes me about them is they are fair on their pricing and on time. More

by Fred
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthonio
Apr 23, 2024 -

Driveway - Online Convenience Delivered responded

Hi Fred! Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with Driveway. Providing fair pricing and ensuring punctuality are essential aspects of our commitment to customer satisfaction. Your satisfaction is our priority, and we're grateful for your support.

April 11, 2024

Simple and straightforward process. Very helpful agents who checked in and informed every step of the process. More

by Babajay
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Dunson, Chris Savage , Krystal
Apr 12, 2024 -

Driveway - Online Convenience Delivered responded

We are proud to earn this rating of satisfaction for completing the sale of your Audi Q7, Babajide! Travel well and thank you for the opportunity to work with you on the task.

April 11, 2024

Very professional service. Selling experience was great with clear instructions on every step. Everyone I interacted with was very helpful and courteous. More

by hhb
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Chris Savage, Taylor and Rose.
Apr 11, 2024 -

Driveway - Online Convenience Delivered responded

Cheers to the successful sale of your Nissan! We would love to share these thoughts with all the team members mentioned. When time permits, please include your customer order number or full name so this feedback is included with the correct transaction in our system.

April 10, 2024

Easy process from start to finish. Mireya provided great customer care throughout the entire process. More

by dgkj1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mireya
Apr 10, 2024 -

Driveway - Online Convenience Delivered responded

You are ready for summer road trips in your Ford Escape Hybrid, David! We will be sure to share your satisfaction report with our contract analyst Mireya who ensured a smooth customer journey for your SUV fulfilled by our selling store in California.

April 10, 2024

Purchasing our new vehicle through Driveway was the easiest automotive purchase we have ever had. There was no wasted time sitting in a dealership with the pressure of purchasing dealer add on, warra More

by mjestes2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Marc, Briana, & Darron
Apr 10, 2024 -

Driveway - Online Convenience Delivered responded

Cheers to the selection and purchase of your Lexus GX 460, Estes family! Thank you for allowing the buying process to flow in order as each department did their part to guide and coordinate the SUV's transport home from our selling store in New Jersey. Your genuine satisfaction and kind words will be shared with all agents involved and included with the designated case.

April 09, 2024

They were so easy to work with; seamless transaction. Everyone was very, very helpful & courteous More

by debklem
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dominique, Matthew & salena
Apr 09, 2024 -

Driveway - Online Convenience Delivered responded

We're totally feeling the love, Deborah! It truly was a team effort to make the sale of your Ford Escape seamless. Thank you for recognizing everyone who made the experience helpful and courteous earning your customer satisfaction.

April 09, 2024

Excellent service very helpful looking forward to getting a second car from driveway thank you to Chris and Lindsey from driveway More

by mondobankss2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lindsey Jordan
Apr 09, 2024 -

Driveway - Online Convenience Delivered responded

Congratulations on bringing home your Jaguar F-Pace 35t R-Sport, Jose! Thank you for choosing our service and trusting our team to go the extra mile with meeting your transportation needs.

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