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Driveway - Online Convenience Delivered

Portland, OR

4.6
1,433 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,433 reviews

September 14, 2025

They believe in taking care of their customers. Very respectful personal,never thought we would buy a vehicle online but we will buy from Driveway again. More

by rock2bottomlong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patreese, Jonathan, Marcus and Felix
Sep 15, 2025 -

Driveway - Online Convenience Delivered responded

Thank you very much for your thoughtful review! We're thrilled to hear that our team made your online car-buying experience a positive one. We take pride in treating our customers with respect and care, and it's great to know that came through. We're honored you chose Driveway and even more excited to hear you'd buy from us again. Looking forward to helping you with your next vehicle!

September 14, 2025

So let me be honest for the younger girls who wants to get a car this dealership worked so well with me I’ve tried for two years to get a car and they made it happen for me . I had an awesome help from Da More

by Reniyascales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane
Sep 15, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for sharing your story and leaving this amazing review, Reniya! We're truly honored to have been part of such a meaningful moment in your journey. It’s incredible to hear that Dane was able to help you get your dream car after two years of trying, and it's impactful moments like this we always strive to provide. Your words mean a lot to us, and we’re thrilled you’re happy with your Mazda. Here's to many exciting and safe drives ahead, and we’ll be here when you’re ready for that upgrade!

September 12, 2025

Had a great experience working with dane he was polite,professional,and punctual made the experience quick and easy. More

by Wn089cream
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane
Sep 12, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for the great review! We're thrilled to hear you had a positive experience working with Dane. The polite, professional, and punctual guidance you received is exactly what we strive for at Driveway. We appreciate your feedback and hope to assist you again in the future!

September 11, 2025

Great service and customer service as well, very caring and eager to push deal through More

by lancejavera21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia
Sep 11, 2025 -

Driveway - Online Convenience Delivered responded

We're glad to hear you had a great experience working with Driveway. Thank you for the wonderful feedback, Lance! Providing excellent service and truly caring about our customers is what we aim for every day. Your trust in us is truly appreciated, and we hope you'll consider working with us again in the future.

September 10, 2025

Thad was a pleasure to work with. He was patient and made sure I understood the process. He ensured all my questions were answered. I felt comfortable and confident working with him. More

by Liz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad Joachim
Sep 10, 2025 -

Driveway - Online Convenience Delivered responded

We're thrilled to hear that Thad made your experience smooth and comfortable, Liz.. His patience and dedication to ensuring you understood every step of the process truly reflect the level of care we strive to provide. It's great to learn you felt confident working with him, and we'll be sure to pass along your appreciation! Travel safely and please consider working with our Driveway team again sometime.

September 09, 2025

Despite some of the functions of this dealership letting me down, however, Ray did a good job! He was both professional and timely addressing my concerns. More

by Raphael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray
Sep 09, 2025 -

Driveway - Online Convenience Delivered responded

Hello Raphael, We regret to hear that some aspects of your experience didn’t meet expectations, but we’re glad Ray was able to provide timely and professional support. Your recognition of his efforts means a lot, and we’ll be sure to share your feedback with him. Your satisfaction is important to us, and a Customer Care agent will be reaching out to discuss your concerns further. Thank you for your honest feedback. It helps us continue to improve our level of customer service.

September 08, 2025

Everyone I dealt with was professional and prompt and quite responsive. They did a stellar job. More

by Allisonbdrane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray kang
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for the great feedback, Allison! We're glad to hear our team was prompt, professional, and responsive throughout your experience. Please be sure to consider Driveway again for your future automotive needs!

September 07, 2025

Purchased a vehicle from this location through their online presence "Driveway". Vehicle was delivered damaged with the drivers headlight pushed in and bumper scratched. I sent the vehicle back for repa More

by russo0984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alden and Na'ai
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Hello, Thank you for taking the time to share your experience. We're truly sorry to hear about the issues you encountered with your vehicle delivery and the repair process. This is not the level of service we strive to provide, and we understand how frustrating it must have been when expectations weren’t met and communication fell short. We appreciate your honesty and the detailed feedback. Your concerns will be shared with the appropriate teams for further review. Your satisfaction is important to us, and while we regret that your experience was not a positive one, we’re grateful for the opportunity to learn and do better. A Customer Care agent will be reaching out to you shortly to discuss your concerns further and ensure we take the proper steps to improve.

September 06, 2025

Elizabeth was my point person. Thank you so much for for being you who was able to help me through this car buying. This by far has been the most easiest stress free car buying ex More

by maricruzmejia2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the heartfelt feedback! We’re thrilled to hear Elizabeth made your car-buying experience so smooth, stress-free, and even fun. She’s a true professional, and we’ll be sure to share your kind words with her. We appreciate your recommendation and are always here if you need anything down the road!

September 05, 2025

Every body on I had contact with was very helpful and went above and beyond to make my purchase successful Francisco and mireya were very friendly and communication was outstanding each worked very hard More

by michaelwhitehead2122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco and Mireya
Sep 08, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for your kind words, Michael. We're thrilled to hear that your Driveway experience was so positive. Francisco and Mireya are truly dedicated team members, and we're glad their outstanding communication and commitment made your purchase smooth and successful. We appreciate you taking the time to share your feedback!

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