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Driveway - Online Convenience Delivered

Portland, OR

4.7
1,575 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,575 reviews

February 14, 2026

Julia, Victoria and Carla were amazing to work with. Julia spearheaded my purchase and secured the vehicle for me immediately. She was an awesome communicator and when I talked to her on the phone ext More

by ejcaton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julia, Victoria, Carla, Daniel
February 12, 2026

Friendly and patient Elizabeth was easy to talk to and took her time to explain the process! More

by Lohnerjacob96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Feb 12, 2026 -

Driveway - Online Convenience Delivered responded

Hi Jacob, it's great to hear that Elizabeth was friendly, patient and easy to work with during your experience. We appreciate your five-star feedback, and thank you again for choosing Driveway.com!

February 11, 2026

Super easy process from start to finish. Everyone was nice and responsive to my questions. I ended up not keeping the car but Sairah made the return simple and easy. I would definitely rec More

by orion043
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sairah, Sean, Ardesh, Leo Lopez
Feb 11, 2026 -

Driveway - Online Convenience Delivered responded

Thank you so much for the amazing review! We are so glad to hear the process felt easy from start to finish and that our team was responsive and helpful along the way. Even though you decided not to keep the car, it is wonderful to know that Sairah made the return process simple and stress free for you. That kind of smooth, supportive experience is exactly what we aim for, whether someone is purchasing, picking up, or returning a vehicle. Your recommendation and “10 stars” truly mean a lot to us. We appreciate you giving Driveway.com a try and hope we can assist you again in the future!

February 10, 2026

The process is a real big headache. Still waiting on my car.# im gonna cry More

by huntergrosshans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian
Feb 11, 2026 -

Driveway - Online Convenience Delivered responded

Hi Hunter, We are truly sorry to hear how frustrating this has been. We have escalated your concerns to our internal team, and a Customer Satisfaction Agent will be reaching out to you directly to review your feedback and provide an update. Our goal is to get you clear answers and help move this forward as quickly as possible. Thank you for your patience. We appreciate the opportunity to make this right for you.

February 09, 2026

Angel really assisted me with getting this car. His customer service and his tenacious and positive approach on things. Reinforced my Drive To thrive and achieving this purchase , i'm truly honored More

by andrewilliams1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel De La Torre
Feb 11, 2026 -

Driveway - Online Convenience Delivered responded

Hi Andrew, Wow, thank you for such a powerful and thoughtful review! We love hearing how Angel made such a meaningful impact on your experience. His tenacity, positivity, and commitment to helping you reach your goal truly reflect what we strive for at Driveway.com. It is incredibly rewarding to know that his support reinforced your “drive to thrive” and helped make this purchase possible. We are proud to have team members like Angel who go above and beyond for our customers every day. Congratulations on your new vehicle, and thank you for trusting Driveway.com to be part of your journey!

February 08, 2026

I have had several issues while buying the vehicle but Julie and her team have been amazing in helping and accommodating me between her and the management they relay messages very fast between eachother a More

by cody.w2499
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie, Brianna
Feb 11, 2026 -

Driveway - Online Convenience Delivered responded

Hi Cody, Thank you so much for the incredible review! We truly appreciate you sticking with us through the bumps along the way. While we never want our customers to experience issues, it means a lot to hear that Julie and the team were able to step in, communicate quickly, and get everything taken care of for you. Providing timely updates, clear answers, and real support is exactly what we aim for, and we are so glad Julie and management delivered that experience. Your recommendation and “10 out of 5 stars” means the world to us. Congratulations on your new vehicle, and thank you for choosing Driveway.com!

February 06, 2026

Sean R. in Dispatch/Transport and Patrick H. in Sales were absolutely wonderful! They were kind, patient and informative. Being able to text and talk with th More

by Krista
Purchase Time
Recommend Dealer
Yes
Employees Worked With
PATRIK, TIFFANY, SEAN
Feb 06, 2026 -

Driveway - Online Convenience Delivered responded

Thank you so much for sharing this, Krista. We’re really happy to hear that Sean and Patrick made the process feel comfortable and approachable, especially since buying a car online was new for you. Their patience, kindness, and willingness to answer every question truly made a difference, and we’re glad you felt supported the whole way through. We also appreciate you recognizing Tiffany for getting your contracts sent promptly. It means a lot that you took the time to highlight the people who worked hard to make your experience a positive one. We’ll be sure to share your kind words with the team. Thank you for choosing Driveway.com and congratulations on your new Mercedes!

February 05, 2026

Dane was more than amazing! He worked with me through a few different cars and was clear with me up front what needed to be done. 10/10 communication! I never felt like I was in More

by samanthamoody2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane
Feb 06, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for sharing this, Samantha. It’s great to hear how much of a difference Dane made throughout your search and purchase. Taking the time to walk through multiple vehicles, being clear about expectations, and keeping communication strong are exactly what we hope for, and we’re glad you never felt left in the dark. Congrats on your Kia K5. We appreciate you choosing Driveway.com and trusting Dane to help you land the right car.

February 05, 2026

Thad was an amazing representative and worked around the clock to get me the car I wanted. He was extremely patient and upbeat through every setback. I’m very grateful not only that I chose Driveway for thi More

by hsorysteel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad
Feb 06, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for the wonderful feedback, Haven. We’re thrilled to hear Thad went above and beyond and stayed patient and upbeat through every step of the process. His dedication truly makes a difference, and we’re glad he helped you get the car you wanted. Thank you for choosing Driveway.com, and congratulations on your Hyundai Elantra. We appreciate your trust and wish you many great miles ahead.

February 05, 2026

Awesome experience. Fast and efficient. Worked with Angel, who was very energetic and extremely helpful throughout the process. All questions and concerns were addressed More

by qtdang8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 06, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for the great feedback, Quang. We’re happy to hear you had an awesome experience and that Angel was energetic, helpful, and responsive throughout the process. Congratulations on trading in your Prius for your RAV4. Thank you for choosing Driveway.com, and we appreciate the opportunity to help with your upgrade.

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