Downey Hyundai - Service Center

I made an appointment with the dealer regarding a warranty recall. They scheduled it and when I arrive didn’t have the part in stock. Took my car in and made me waste an hour of my time to tell me th warranty recall. They scheduled it and when I arrive didn’t have the part in stock. Took my car in and made me waste an hour of my time to tell me there were no parts in stock. I then get my car back and he informs me he will call later to make an appointment with me once the parts arrive. Haven’t received any calls back to setup appointment. More

The service was great. The young lady Erica Ramos did a great job with helping us. The young lady Erica Ramos did a great job with helping us. More

The service is ok, but I would recommend when service is off then should have someone to help out the customer with answers regarding vehicle status. Also if there’s a delay on parts they should be equal t off then should have someone to help out the customer with answers regarding vehicle status. Also if there’s a delay on parts they should be equal to all customers. Regardless if they purchase vehicle at location. Customer service shouldn’t have no exemptions. We all customer to the brand. More

La persona que nos atendió fue muy amigable y amable mi esposo y yo nos sentimos en confianza y muy agradecidos con el por la forma en que nos atendió esposo y yo nos sentimos en confianza y muy agradecidos con el por la forma en que nos atendió More

Very bad service, took car for a recall and they stole my key fob , never replaced it, car stayed there two weeks no rental service available, they don't return phone calls.... Bad experience key fob , never replaced it, car stayed there two weeks no rental service available, they don't return phone calls.... Bad experience More

The employees are kind, courteous,, very knowledgeable, skilled and helpful! Sending a special shout out to Fernando at Hyundai in Downey, CA for the excellent customer service he provided! With vehicle s skilled and helpful! Sending a special shout out to Fernando at Hyundai in Downey, CA for the excellent customer service he provided! With vehicle services conducted in a timely manner, I was very much pleased with the outcome! Thanks Hyundai, you really made me feel at home! More

Erica was very friendly and accommodating. The service was quick and easy, payments are easy and affordable. The service was quick and easy, payments are easy and affordable. More

Fernando was great, helped me out a lot. Great to have him. Seriously amazing, definitely hope to have him again Great to have him. Seriously amazing, definitely hope to have him again More

Peoples are very nice and kind. Services are very quick. Clean restrooms but there was no coffee. Services are very quick. Clean restrooms but there was no coffee. More

The agent Fernando exceeded our expectations . Considerate, Honest and we had the service finiearlier than promised Considerate, Honest and we had the service finiearlier than promised More