Downey Hyundai - Service Center

Rude, disrespectful to women, I got lectured by management, I was made to feel stupid because I didn’t know the difference between parts and service. management, I was made to feel stupid because I didn’t know the difference between parts and service. More

Helped me find a good used car but had some difficulty in finding a lender. Received notice that they cancelled the sell but did cone thru with financing. Could have communicated better. finding a lender. Received notice that they cancelled the sell but did cone thru with financing. Could have communicated better. More

Excellent customer service, always get great advised as which services are due and let me decide what I am getting done. which services are due and let me decide what I am getting done. More

Great service! Everyone is so friendly and helpful. The waiting room is awesome. Great customer service! Everyone is so friendly and helpful. The waiting room is awesome. Great customer service! More

**Horrible Experience at Downey Hyundai - Avoid at All Costs!** I am beyond disappointed with the service at Downey Hyundai. My family and I recently purchased an SUV from this dealership, and our expe Costs!** I am beyond disappointed with the service at Downey Hyundai. My family and I recently purchased an SUV from this dealership, and our experience has been nothing short of a nightmare. First off, the contract explicitly stated that we would receive an extra key with our purchase. Guess what? No extra key was provided. When we approached the dealership about this, they gave us the runaround and have yet to resolve the issue. Secondly, the car was sold to us as certified, yet it has significant problems with the rear rotors. Additionally, we discovered that the air filter was old and hadn't been replaced. How does a certified vehicle leave the lot with such basic issues? To make matters worse, there were missing parts promised to be sent to us within a few weeks of the sale. It has been months, and we haven't received anything. The managers at Downey Hyundai are completely unhelpful and seem to be nothing but con artists. They make promises they don't keep and avoid addressing our concerns. I strongly advise against purchasing a vehicle from this dealership. They are untrustworthy and provide abysmal customer service. Save yourself the headache and take your business elsewhere. More

Alex handle all my service in a timely minor. ....communication was great....good job thanks ....communication was great....good job thanks More

Jose was Very helpful and friendly. He answered all of our questions and set up the Bluetooth for us too! He answered all of our questions and set up the Bluetooth for us too! More

Friendly and knowledgeable staff, clean facilities with good amenities plus free coffee and donuts for customers good amenities plus free coffee and donuts for customers More

My husband and I had a great experience Anthony in sales went the extra mile to find the color we were interested inside & out of the new 2014 Santa Fe. The whole transaction went smooth and we are sales went the extra mile to find the color we were interested inside & out of the new 2014 Santa Fe. The whole transaction went smooth and we are happy with our purchase. More

Satisfied with the service, but wait time was way more than anticipated, even though an appointment was scheduled in advance. (2.5 hours wait for an oil change! & tire rotation). No shuttle was offered. than anticipated, even though an appointment was scheduled in advance. (2.5 hours wait for an oil change! & tire rotation). No shuttle was offered. Marlen Madrigal was a great service rep, she did her best, but wait time was not under her control, understandably. More