Downey Hyundai - Service Center

This place is a joke. They rip people off at service. Took my car to get checked and make sure all fluids were good and everything was running well in my car. I was told e They rip people off at service. Took my car to get checked and make sure all fluids were good and everything was running well in my car. I was told everything was good and two days later my car was over heating and found out it didn't have anti freeze ( something they had “checked”) and the check engine light went on. Took the car back and they said it was a valve. My car was there over a week and charged me about $1,400 for the valve. Finally picked up my vehicle and not even 1 hour later the check engine light went back on and now they want to charge me more and are saying it’s “something else”. This place is a fraud, unprofessional and un ethical. More

I was so frustrated getting my Sonata serviced at my local Hyundai dealership that I decided to travel extra miles to go to Downey Hyundai. Best decision that I ever made. Most important, I found that D local Hyundai dealership that I decided to travel extra miles to go to Downey Hyundai. Best decision that I ever made. Most important, I found that Downey Hyundai actually answers their phones and will not put you on hold forever. Alex Abarca was my service advisor. In the 12 years I have owned multiple Hyundai cars, Alex is one of the best advisors that I have encountered. He addressed my multiple concerns, was professional, knowledgeable and made sure my car was done at the appointed time. Left the dealership satisfied and with a newly washed car (something the other dealership never did). This dealership deserve a 5 star rating. More

I Can always rely on them, despite the prices. Never once have I had any problem Never once have I had any problem More

Great services, also excellent customer services towards me . Got the job done as promises thank you so much me . Got the job done as promises thank you so much More

They really trick you and not honest. I was very disappointed. Don’t go this dealership. I was very disappointed. Don’t go this dealership. More

It was fast and efficient was in and out in no time great customer service customer service More

This place is usually busy, and I will continue to have a service in this store. service in this store. More

They fixed my problem under warranty, but forgot to fix the recall. They said it wasn’t urgent and I could do it next time I visit. They didn’t have time. Oh well! the recall. They said it wasn’t urgent and I could do it next time I visit. They didn’t have time. Oh well! More

Absolute disappointment. Appointment was 8:30am I waited 8 hrs. Appointment was pointless my car needed a diagnostic for Bluetooth issues. 8 hrs later just to tell me they di Appointment was 8:30am I waited 8 hrs. Appointment was pointless my car needed a diagnostic for Bluetooth issues. 8 hrs later just to tell me they did not find any issues…. still have issues. Downey Hyundai is a dump. More