Downey Hyundai - Service Center

I have owned my Hyundai for almost 10 years and I have been to several service centers. My experience with Jaclyn Fernandes is the best. It is the reason I keep coming back to Downey Hyundai. Very good ex been to several service centers. My experience with Jaclyn Fernandes is the best. It is the reason I keep coming back to Downey Hyundai. Very good experience. More

Isaac was really helpful, made sure I got my car back as soon as possible. soon as possible. More

Good welcome asked and concerns on my needs he understand my needs at the moment I was really happy with his services Good Employe my needs at the moment I was really happy with his services Good Employe More

Jackie provided a very efficient and courteous service. She explained very well what the vehicle needed, the cost, and the time required to complete the service. She explained very well what the vehicle needed, the cost, and the time required to complete the service. More

Good sevice Mike was great good price. Good selección of cars very help full after my purcase Good selección of cars very help full after my purcase More

Great Service and good follow up. Will do a better job of scheduling the next time Will do a better job of scheduling the next time More

Took 2 hours for oil change and tire rotation. Issac Marinez was nice and professional. Issac Marinez was nice and professional. More

Excellent service at the service department! Erica took care of my car and provided 5 star service at every step! Erica took care of my car and provided 5 star service at every step! More

Highly impressed with the customer service I received from Isaac. It was my first time ever having to go in for maintenance on my car and I was nervous, not knowing what to do, but he made the entire pro from Isaac. It was my first time ever having to go in for maintenance on my car and I was nervous, not knowing what to do, but he made the entire process so easy. More

BEWARE First they didn't want to honor my engine's warranty (engine was turning off while driving) Then they replaced my engine on warranty but, then it wouldn't accelerate like it should and insis warranty (engine was turning off while driving) Then they replaced my engine on warranty but, then it wouldn't accelerate like it should and insisted it was fine , they left a big scratch on my bumper. They fixed the scratch but wouldn't fix the inability to accelerate properly,first they refused to have a technician test drive the car with me then they insisted its fine because they can't figure out why, then they insisted I take my car back or they would tow it. They had my car from December 16th to February 3rd! My car is in worse shape than it was when it went in! They insisted that it was safe for me to drive a car that doesn't accelerate properly home and refuse to acknowledge that they messed up my car even more, they even tried to tell me that when an engine is replaced the car still shouldn't drive like new. Ricardo Velasquez Services Alex Abarca "service manager " Oscar Aldana Service Director More