Downey Hyundai - Service Center

Service was great. Prices are high. Location is convenient and close to home. I’m a returning customer. Prices are high. Location is convenient and close to home. I’m a returning customer. More

We love downey Hyundai they will take care of you and your family good deals always ❤️ they see you has family go and check them out your family good deals always ❤️ they see you has family go and check them out More

I was disappointed on my first service at Downey. I been waiting for 5 hours just because my car got recalled. 4 hours past by I l went to asked the lady that help me in the beginning. She said the c I been waiting for 5 hours just because my car got recalled. 4 hours past by I l went to asked the lady that help me in the beginning. She said the computer was stop and they have to do again. That’s kinda understand. My 5 hours past by my car was arrived with car wash. I mean soaking car with no wipe. How did professional dealers let it happened. No wipe on my car. If you need to do car wash please do it right. To be considered me about next time service with Downey dealer. More

Very pleasant experience. The customer service was great. The waiting room was a very good place the amenities that are provided to the customers are excellent. The customer service was great. The waiting room was a very good place the amenities that are provided to the customers are excellent. More

Tony was great service rep. Got me in quickly, communicated well, and proceeded paperwork fast. Nice experience. Got me in quickly, communicated well, and proceeded paperwork fast. Nice experience. More

This first time service was a good experience, hopefully the upcoming services will be as efficient and completed timely as this one. Gracias. the upcoming services will be as efficient and completed timely as this one. Gracias. More

Everyone on the sales team was very helpful & there was no excessive pressure to make a decision no excessive pressure to make a decision More

The overall experience was satisfactory. This marked the second occasion I had to bring my vehicle in for a recall. During my initial appointment, which was specifically scheduled for this p This marked the second occasion I had to bring my vehicle in for a recall. During my initial appointment, which was specifically scheduled for this purpose, the dealer was unable to perform the necessary updates due to a lack of the required software. It would have been beneficial if this information had been communicated at the time of scheduling. Fortunately, they had the software available during my second visit, and the update was completed successfully. However, I do have a concern regarding the air quality within the building. As someone with asthma, I found it troubling that an employee on the sales side was burning incense and dispersing smoke throughout the premises. This is particularly problematic for individuals with respiratory conditions. Given the cold weather, waiting outside was not a viable option, and the smoke exacerbated my lung irritation. I was grateful to have my inhaler on hand to assist with my breathing. It may be advisable for the dealership to consider sending out a communication regarding air quality and the potential impact on customers with respiratory issues. More

I love how when I go to Downey Hyundai you’re in and out within a couple of hours instead of four or five hours. It’s great.. Customer Service is always very professional😊 within a couple of hours instead of four or five hours. It’s great.. Customer Service is always very professional😊 More

Tony was amazing easy process the whole dealership was amazing and organized All the team was amazing Happy new year everyone at Downy Hyundai amazing and organized All the team was amazing Happy new year everyone at Downy Hyundai More